Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AI-Call Assistant provides a solution for missed calls specifically tailored for garages, equipment rental firms, maintenance services, HVAC companies, removals, and insurance agencies. It enables forwarding of calls from both mobile and landline numbers to ensure that every inquiry is addressed under the business’s name at any time of the day or night. Callers can express their needs in their own words, and the system effectively transcribes these requests, delivering a summarized version to team members on their devices, including phones, tablets, or computers. Staff have the ability to claim and resolve requests, add relevant notes, and track who managed each request along with the timing, which aids in avoiding duplicate callbacks. Additionally, recordings of calls are stored for a duration of 30 days post-request closure, allowing for reference if needed later. A comprehensive reporting dashboard is included, which highlights monthly request trends compared to the previous year and identifies peak days along with staff performance. The service is designed to accommodate unlimited users and includes a dedicated phone line, with pricing structured around the call volume each month, ensuring flexibility for businesses of varying sizes. Overall, AI-Call Assistant streamlines communication and enhances operational efficiency for service-oriented organizations.
Description
Online shopping experiences often reach their highest volume late at night, and plumbing issues can arise at any moment. Enhance your customer service by providing round-the-clock automated responses to incoming calls. Your customers deserve immediate assistance, allowing them to find solutions and schedule appointments whenever necessary. By focusing on your business’s core strengths, you can leverage that focus for growth. IsOn24 acts as your efficient assistant, ensuring that your customers receive timely responses because even the most powerful heroes need reliable support. It efficiently manages incoming calls, placing them in a queue according to the order they were received. During the wait, callers are entertained with your custom messages and music. You have the flexibility to respond to calls from virtually anywhere, using any phone, or simply by accessing the IsOn24 app on your tablet or computer to manage waiting calls. This seamless integration not only improves customer satisfaction but also allows you to maintain a strong connection with your clients at all hours.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Axis LMS
No
Google Calendar
No
Jobber
No
Microsoft Outlook
No
Zapier
No
Integrations
Axis LMS
Yes
Google Calendar
Yes
Jobber
Yes
Microsoft Outlook
Yes
Zapier
Yes
Pricing Details
€45/month
Plans start at €45/month and include up to 200 calls. Unlimited users and a phone line are included. A €50 activation fee applies. Additional calls are charged at the applicable plan rate.
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CK Digital
Country
Cyprus
Website
smsrem.com/ai-assist/en/
Vendor Details
Company Name
IsOn24
Founded
2014
Country
United States
Website
www.ison24.com