Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AEX is the operating system for the fiber provider journey: coverage and planning, sales and acquisition, scheduling and installation, activation and provisioning, billing and retention, and lifecycle management, all on one native platform.
Instead of stitching together GIS tools, a separate FSM system, provisioning software, and a billing platform, fiber operators run the whole workflow through AEX. AI-powered scheduling gets techs to 3 to 5 installs a day. Skills-based dispatch and offline mobile workflows cut wasted truck rolls. Completed jobs automatically trigger provisioning and billing, so revenue isn't stuck waiting on manual handoffs.
AEX also runs the network underneath: internet exchange, middle-mile connectivity, and 500+ active PoPs backed by a 24/7 NOC. As Ripple Fiber's President put it, AEX form a "neat sort of loop" connecting activation straight back to billing. It's why operators like Ripple have scaled by 300% on AEX.
Description
ServiceMax FieldFX offers an all-encompassing field service management solution tailored for energy service firms. It seamlessly integrates field and office personnel, optimizing job management through functionalities that are effective in both online and offline environments. Notable components consist of centralized job management, ticketing, scheduling, invoicing, and enterprise asset management (EAM). FieldFX enhances workflow efficiency by guaranteeing real-time synchronization once connectivity is reestablished, minimizing operational errors and boosting revenue generation. Additionally, the platform features sophisticated tools such as FieldFX DataGuide and CPQ, aimed at streamlining intricate field operations, improving service effectiveness, and promoting profitability. With its innovative approach, FieldFX stands as a vital resource for energy service providers looking to enhance their operational capabilities.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$135 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AEX Inc
Founded
2013
Country
United States
Website
www.aexinc.com
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/servicemax/fieldfx
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking