Compare ManageEngine ADSelfService Plus vs. ip·Solis

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

ip·Solis is a self-hosted IT asset lifecycle and self-service automation platform that runs entirely on your own infrastructure — Docker Compose, on-prem or air-gapped, with no telemetry and no vendor cloud. End users request VDIs, shared desktops, applications, licenses or any catalog item through a self-service portal; once approved, chained PowerShell 7 runbooks execute the real provisioning against Active Directory, SCCM, XenServer/XCP-ng and VMware vSphere. Identity uses generic OpenID Connect — Entra ID, Okta, Ping, Google, Keycloak or any compliant IdP — alongside on-prem AD/LDAP. Approvals support manager sign-off, multi-approver quorums, conditional rules, data-classification routing (PII/PHI/PCI) and out-of-office delegation. Governance is built in: access certification campaigns (ISO 27001/SOX/PCI), an append-only audit log, SIEM streaming to Splunk and Microsoft Sentinel, SCIM 2.0 plus HR-webhook leaver automation (Workday, SAP SuccessFactors, MS Graph), and external secret management (HashiCorp Vault, CyberArk, Azure Key Vault, AWS Secrets Manager). A REST API with Swagger, five-tier RBAC and scoped API tokens make it automation-friendly. Source-available: free for private use and 30-day evaluation; any organizational use — including public-sector and non-profit — requires a commercial license.