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Average Ratings 178 Ratings

Total
ease
features
design
support

Average Ratings 17 Ratings

Total
ease
features
design
support

Description

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

Description

Protect your users. Make their journey easier. MIRACL Trust provides a safer and smoother authentication experience. Only one step. No passwords. No problem. Multi-factor authentication is slow and cumbersome. MIRACL is a safer and more efficient alternative to traditional MFA. Logging in takes only 2 seconds and error rates as low at 1/10th of passwords. No passwords necessary. All you need is a PIN and you are in. Our cryptographic technology ensures that users' information is always safe. MIRACL Trust provides a simple login experience that puts users first and makes it easy to roll out your data quickly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Active Directory Yes 
Auth0 No 
AwareABIS No 
Azure Marketplace Yes 
Google Authenticator Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Entra ID Yes 
Okta No 
SSOJet No 
Spiceworks Network Monitor Yes 
WordPress No 

Integrations

Salesforce Yes 
Active Directory No 
Auth0 Yes 
AwareABIS Yes 
Azure Marketplace No 
Google Authenticator No 
Google Workspace No 
Microsoft 365 No 
Microsoft Entra ID No 
Okta Yes 
SSOJet Yes 
Spiceworks Network Monitor No 
WordPress Yes 

Pricing Details

$595 for 500 domain users/year
Free Trial Yes 
Free Version Yes 

Pricing Details

Pay as you go pricing. More at our website's pricing page.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ManageEngine

Founded

1996

Country

United States

Website

www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Vendor Details

Company Name

MIRACL

Country

United Kingdom

Website

www.miracl.com

Product Features

Password Management

Credential Management Yes 
Multifactor Authentication Yes 
Password Generator No 
Password Reset Yes 
Password Synchronization Yes 
Single Sign On Yes 
User Management No 

Self-Service Password Reset (SSPR)

Access Control Yes 
Alerts / Notifications Yes 
Application Security Yes 
Compliance Management Yes 
Credential Management Yes 
Employee Directory Yes 
Group Passwords No 
Password Database No 
Password Management Yes 
Reminders Yes 
Reporting / Analytics No 
Single Sign On Yes 
Two-Factor Authentication (2FA) Yes 

Single Sign On

Biometric Yes 
Credential Management Yes 
Identity Federation No 
Multifactor Authentication Yes 
Password Management Yes 
Policy Management No 
Social Sign On No 
User Management No 

Product Features

Authentication

Biometric Yes 
Credential Management Yes 
Knowledge-Based Authentication Yes 
Mobile Authentication Yes 
Multifactor Authentication Yes 
Out-of-Band Authentication No 
Policy Management No 
Self Service Portal No 
Single Sign On Yes 
Social Sign On No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security Yes 
Multi-Factor Authentication (MFA) Yes 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On Yes 
User Provisioning No 

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management Yes 
Sensitive Data Identification No 

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication Yes 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On Yes 
User Activity Monitoring No 
User Provisioning No 

Single Sign On

Biometric Yes 
Credential Management Yes 
Identity Federation Yes 
Multifactor Authentication Yes 
Password Management No 
Policy Management Yes 
Social Sign On No 
User Management No 

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