Average Ratings 163 Ratings
Average Ratings 0 Ratings
Description
Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.
Description
Hyperfish ensures that profile information remains accurate and current within Office 365 and the contemporary workplace. By revitalizing your company directory, Hyperfish guarantees that all directory and profile details are consistently complete and timely. This tool enhances IT service efficiency, boosts employee involvement, and maximizes the benefits of your technological investments. Hyperfish identifies gaps or inaccuracies and initiates conversations with employees to gather and confirm their information effectively. Using advanced AI and bot technologies, it streamlines the process of collecting profile data. The platform offers secure support for on-premises, hybrid, and cloud-based environments. Additionally, Hyperfish monitors Active Directory to pinpoint missing or erroneous information, subsequently notifying users via email or chatbots. Employees can conveniently update their details through both desktop and mobile devices. By automatically reaching out to users based on identified discrepancies, Hyperfish ensures that profile updates are conducted seamlessly and efficiently. This proactive approach not only saves time but also fosters a culture of accurate data management within the organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
Yes
Microsoft 365
Yes
Azure Marketplace
Yes
Business Importer
No
Compas Suite
No
DocPoint
No
FireStart
No
Google Workspace
Yes
Microsoft Entra ID
Yes
Microsoft Exchange
No
Integrations
Active Directory
Yes
Microsoft 365
Yes
Azure Marketplace
No
Business Importer
Yes
Compas Suite
Yes
DocPoint
Yes
FireStart
Yes
Google Workspace
No
Microsoft Entra ID
No
Microsoft Exchange
Yes
Pricing Details
$595 for 500 domain users/year
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ManageEngine
Founded
1996
Country
United States
Website
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html
Vendor Details
Company Name
Hyperfish
Founded
2015
Country
United States
Website
www.hyperfish.com
Product Features
Password Management
Credential Management
Yes
Multifactor Authentication
Yes
Password Generator
No
Password Reset
Yes
Password Synchronization
Yes
Single Sign On
Yes
User Management
No
Self-Service Password Reset (SSPR)
Access Control
Yes
Alerts / Notifications
Yes
Application Security
Yes
Compliance Management
Yes
Credential Management
Yes
Employee Directory
Yes
Group Passwords
No
Password Database
No
Password Management
Yes
Reminders
Yes
Reporting / Analytics
No
Single Sign On
Yes
Two-Factor Authentication (2FA)
Yes
Single Sign On
Biometric
Yes
Credential Management
Yes
Identity Federation
No
Multifactor Authentication
Yes
Password Management
Yes
Policy Management
No
Social Sign On
No
User Management
No
Product Features
HR Employee File Management
Access Controls
No
Centralized Employee Files
No
Dashboard
No
Email Notifications
No
Paper & Digital
No
Regulatory Compliance
No
Retention Settings
No
Search
No
Sharing Spaces
No
Signature
No
