Compare ManageEngine ADSelfService Plus vs. Bravura Safe

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

Bravura Safe serves as a zero-knowledge manager for secrets and passwords, providing a centralized, consistent, and secure way to handle decentralized passwords and sensitive information, relieving employees of this burden. This innovative solution enhances existing password management tools that organizations typically utilize. Drawing on two decades of expertise from Bravura Security in enterprise cybersecurity, Bravura Safe enables employees to securely transmit time-sensitive passwords for new accounts, encryption keys for files, or even entire documents without the risk of leakage or interception, all while only needing to remember a single password to access their Bravura Safe. The increasing danger posed by organizational insiders who may be incentivized to facilitate cyberattacks, coupled with the widespread poor management of passwords and secrets by individuals, has raised significant alarm among cybersecurity professionals. As IT departments have concentrated on establishing robust SSO, password management, identity control, and privileged access solutions, the surge in remote work has led to an unprecedented rise in shadow IT practices, adding another layer of complexity to security challenges. Organizations must adapt to this evolving landscape to safeguard their sensitive information effectively.