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Description

The ACTIVEseries represents the tailored Order Management System created by MNP, designed specifically for clients who consistently handle hundreds of thousands of orders daily. This solution is crafted with a focus on the order life cycle rather than financials, personnel, or inventory, enabling it to function effectively as a standalone system or as a vital ERP component for retail and multi-channel operations. Consequently, partnering with MNP means gaining access not only to exceptional software but also to seasoned professionals well-versed in order processing, warehousing, e-commerce, and retail management, who are ready to guide you through the complexities of significant transformations. Additionally, MNP’s IntraActive module enhances the ActiveSeries suite, offering a versatile, mobile-friendly, browser-based framework that supports tailored operational workflows, ensuring businesses can adapt and thrive in a dynamic environment. This combination of innovative technology and expert guidance positions MNP as a valuable ally in navigating the intricacies of order management and operational efficiency.

Description

CIO Direct serves as a comprehensive web-based order management system (OMS) and warehouse management system (WMS) designed for efficiency. As a software as a service (SaaS) solution, it eliminates the need for costly installations and ongoing upgrades. This platform was specifically created to cater to third-party fulfillment centers and multi-channel retailers. Its adaptable interface allows for the integration of orders from various sources and works in harmony with pre-existing shipping software. For an in-depth understanding of the product, please refer to our detailed product overview. FulEx has utilized CIO Direct for more than six years, during which we have expanded from a 7,000 square foot warehouse to a robust network of four warehouses totaling 150,000 square feet. The demands of running an eCommerce warehouse business with multiple locations necessitate a sophisticated web-based system that offers advanced inventory and order management capabilities. CIO Direct provides FulEx with a competitive edge over many others in the market. Our relationship with CIO has been invaluable, and we eagerly anticipate continued collaboration in the future. This partnership not only enhances our operational efficiency but also strengthens our overall business strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ApparelMagic No 
QuickBooks Commerce No 

Integrations

ApparelMagic Yes 
QuickBooks Commerce Yes 

Pricing Details

$10,000 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MNP Retail

Founded

1999

Country

United States

Website

mnpthesolution.com/products

Vendor Details

Company Name

CIO Technologies

Founded

1987

Country

United States

Website

www.ciotech.com

Product Features

Catalog Management

Catalog Creation No 
Content Library No 
Content Management No 
Cross Selling Functionality No 
Custom Product Attributes No 
Customizable Catalogs No 
Desktop Publishing No 
Pricing Management No 
Product Comparison No 
Search No 

Channel Management

Campaign Management No 
Channel Analytics No 
Incentive Management No 
Inventory Control No 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Inventory Control

Allocation No 
Barcoding No 
Cost Tracking No 
Forecasting No 
Item Management No 
Order Management No 
Procurement Management No 
Reorder Management No 
SKU / UPC Codes No 
Serial Number Tracking No 
Supplier Management No 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting No 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Management

Collaboration No 
Feedback Collection No 
Idea Management No 
Milestone Tracking No 
Prioritization No 
Product Roadmapping No 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization Yes 
Channel Management Yes 
Demand Planning Yes 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management Yes 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

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