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Average Ratings 0 Ratings

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features
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support

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Description

The ACES audit packages designed for mortgage origination, servicing, and consumer lending effortlessly integrate ready-to-use reports with managed inquiries, showcasing ACES' exceptional functionality and adaptability. Throughout the loan lifecycle, from pre-funding to post-closing and servicing, mortgage lenders encounter numerous opportunities to assess the quality of their assets. With ACES Quality Management and Control, lenders gain access to a comprehensive platform that enables them to identify and rectify loan defects, meet compliance standards, and mitigate legal risks across their entire origination and servicing processes. Although larger risks can yield significant rewards, commercial lenders are acutely aware of how swiftly those gains can vanish due to loan defects or compliance issues. To safeguard these benefits, ACES Quality Management and Control equips commercial lenders with robust auditing and fraud detection tools, ensuring that quality and compliance are maintained throughout their loan portfolios. This holistic approach not only enhances operational efficiency but also cultivates greater trust among borrowers and investors alike.

Description

Loandock serves as an AI-driven platform designed for mortgage processing, catering to independent mortgage banks, brokers, and loan officers who manage their own files. Its intelligent assistant, Clara, seamlessly integrates with clients' existing loan origination systems and lender portals to compile loan packages, gather and verify necessary documents, pre-underwrite files, submit them to lenders, and handle any conditions that may arise. Clara proactively communicates with borrowers and third parties, which include title companies, insurance providers, employers, homeowners associations, servicers, and payoff entities, via text and email. She meticulously checks the submitted documents against each specific requirement, prompts for corrections if details are missing, and organizes materials according to the relevant conditions. Any inquiries that necessitate human judgment are directed to the client’s processing team, while the authority for credit decisions and final clearance of conditions rests with lender underwriters. Additionally, processors have the flexibility to interact with Clara through various platforms such as Slack, Microsoft Teams, email, text, or directly through the Loandock dashboard, thereby enhancing their operational efficiency. This multifaceted support ensures a streamlined mortgage processing experience for all users involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ARIVE No 
Encompass No 
LendingPad No 
Microsoft Teams No 
Slack No 

Integrations

ARIVE Yes 
Encompass Yes 
LendingPad Yes 
Microsoft Teams Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ACES

Country

United States

Website

www.acesquality.com

Vendor Details

Company Name

Loandock

Website

www.loandock.com

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans Yes 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans No 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

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