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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance your teams' capabilities with AI Agents and discover a new level of operational efficiency. We provide the ability to deploy tailored agents rapidly, ensuring they are customized, integrated, and impactful. Implement personalized solutions and have them operational within days, thanks to our unique infrastructure. Concentrate on your primary business objectives while we efficiently manage and sustain your AI systems. Our agents are adept at handling numerous use cases in critical environments where precision and complex reasoning are vital. Automatically generate reference letters for your staff or streamline your email management based on personalized labels. With Neurons, any document-related task can be automated, allowing for the creation of agents and efficient document processing. Neurons boast intelligence and can be effortlessly connected to various other tools. Through 913.ai, organizations across industries such as insurance, logistics, and legal can effectively automate their administrative tasks while retaining human oversight to ensure quality and accuracy. This approach empowers teams to dedicate their efforts to more significant and impactful projects, ultimately enhancing productivity across the board.

Description

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Slack
Amazon Connect
Confluence
Dimension Labs
Genesys Cloud CX
Google Drive
Google Maps
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Microsoft SharePoint
Operata
Salesforce Agentforce Service
Stackreaction
Tungsten Communications Manager
Twilio
UiPath
Workplace from Meta
monday work management

Integrations

Microsoft Teams
Slack
Amazon Connect
Confluence
Dimension Labs
Genesys Cloud CX
Google Drive
Google Maps
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Microsoft SharePoint
Operata
Salesforce Agentforce Service
Stackreaction
Tungsten Communications Manager
Twilio
UiPath
Workplace from Meta
monday work management

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

913.ai

Country

Germany

Website

www.913.ai/

Vendor Details

Company Name

NiCE Cognigy

Country

Germany / United States

Website

www.cognigy.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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