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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

8returns is a returns management solution aimed at assisting ecommerce brands in preserving revenue and driving new sales throughout the return process. Customers have the option to exchange items, opt for incentivized store credit, or place a new order while managing returns, ensuring that revenue remains within the business. The utilization of AI-driven workflows streamlines decision-making, communication, and warehouse operations on a large scale, leading to a decrease in support tickets, a reduction in errors, and an expedited experience for both customers and operational teams. Additionally, integrated analytics provide insights into the reasons behind product returns and identify areas where brands can minimize unnecessary returns. Our primary features encompass revenue retention, exchanges, store credit, and shop now options. By retaining revenue instead of issuing refunds, brands can capitalize on return events to generate further income, lessen the burden on support and warehouse teams, cut operational costs through automation, gain insights into return catalysts, and ultimately offer a quicker and more transparent experience for their customers. Furthermore, embracing this approach fosters customer loyalty and encourages repeat business.

Description

Shopify Flow is an automation tool designed for ecommerce that allows you to save valuable time and concentrate on scaling your business effectively. This platform simplifies the process of automating various tasks and concepts both within your online store and across different applications. You can either select from a wide array of pre-built templates to kick off your automation journey or utilize the intuitive visual builder to tailor a workflow that suits your specific needs. By leveraging Flow, you can enhance productivity and accomplish more in a shorter timeframe. With Flow's capabilities, you can automate numerous aspects, including enhancing the buyer experience, managing customer relations, overseeing inventory and merchandising, handling risk, streamlining order processing, fostering loyalty and retention, and implementing promotions efficiently. This comprehensive automation approach not only saves time but also contributes to a more organized and responsive business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Cleverific No 
Dataddo No 
Descartes Sellercloud No 
Intelligems No 
MESA No 
ParcelWILL No 
Rise.ai No 
Rivo No 
Shopify Yes 
Shopware Yes 

Integrations

Cleverific Yes 
Dataddo Yes 
Descartes Sellercloud Yes 
Intelligems Yes 
MESA Yes 
ParcelWILL Yes 
Rise.ai Yes 
Rivo Yes 
Shopify No 
Shopware No 

Pricing Details

€99/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

8returns

Founded

2019

Country

Germany

Website

www.8returns.com

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

apps.shopify.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Alternatives

Alternatives