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Description
8returns is a returns management solution aimed at assisting ecommerce brands in preserving revenue and driving new sales throughout the return process. Customers have the option to exchange items, opt for incentivized store credit, or place a new order while managing returns, ensuring that revenue remains within the business.
The utilization of AI-driven workflows streamlines decision-making, communication, and warehouse operations on a large scale, leading to a decrease in support tickets, a reduction in errors, and an expedited experience for both customers and operational teams. Additionally, integrated analytics provide insights into the reasons behind product returns and identify areas where brands can minimize unnecessary returns.
Our primary features encompass revenue retention, exchanges, store credit, and shop now options. By retaining revenue instead of issuing refunds, brands can capitalize on return events to generate further income, lessen the burden on support and warehouse teams, cut operational costs through automation, gain insights into return catalysts, and ultimately offer a quicker and more transparent experience for their customers. Furthermore, embracing this approach fosters customer loyalty and encourages repeat business.
Description
Achieve tranquility by utilizing hands-on assistance and digital resources designed to enhance your management of human resources. From the initial onboarding process to career guidance and mediation of conflicts, EIO Experts collaborate with you to proactively address potential challenges and cultivate a more positive and effective workplace atmosphere. All employee-related information is conveniently organized, easily accessible, and can be updated in mere seconds, allowing you to maintain control over essential aspects of your workforce. Additionally, with the backing of our EIO Experts and timely reminders for important dates such as training renewals, you can eliminate the stress of overlooking critical tasks. Monitor employee time off, safeguard productivity, and promote fairness among your team members. Simplifying administrative processes not only saves time but also helps prevent errors. By enhancing claims management and supporting return-to-work initiatives, you can lower insurance premiums. Our expert guidance helps you navigate intricate rules and regulations, minimizing the risk of fines and lawsuits. Furthermore, by implementing new retention strategies, you can boost productivity and cut down on recruitment expenses. Ultimately, with the right tools and support, you can focus on what truly matters: the well-being and success of your employees.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Shopify
Shopware
Pricing Details
€99/month
Free Trial
Free Version
Pricing Details
$3.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
8returns
Founded
2019
Country
Germany
Website
www.8returns.com
Vendor Details
Company Name
EIO Solutions
Country
Canada
Website
www.eiosolutions.com/people/
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management