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Description
2Capacity is a cloud-based software solution designed for the management of self-storage facilities, catering to owners, operators, and management firms. This comprehensive platform centralizes essential operational tasks, including monitoring unit availability, handling customer inquiries, managing leads, generating quotes, processing rental agreements, facilitating billing and payments, and producing operational reports. Utilizing five AI assistants, the software leverages live unit data and pricing to compose WhatsApp responses and follow-up messages in both English and Arabic, with each draft subject to human review and approval prior to dispatch. The platform is tailored to support self-storage enterprises in Canada, the United Arab Emirates, and various international markets, offering remote onboarding and round-the-clock assistance. By streamlining rental workflows and enhancing customer communication, it simplifies routine administrative functions for teams overseeing storage facilities, ultimately leading to improved efficiency and service delivery. The user-friendly design ensures that teams can effectively manage their operations while maintaining high standards of customer care.
Description
Zion Call Management delivers specialized remote operational support services designed specifically for operators of self-storage facilities. Their offerings encompass professional call handling—covering inbound calls, overflow and full-time services, automated pay-by-phone options, live chat assistance, and management of past-due accounts. Additionally, they focus on reputation management by automating review requests, enhancing search engine rankings, and overseeing a business’s online visibility. They also offer tenant protection plans that safeguard stored belongings through a swift claims process, with no implementation costs for the facility owners. Furthermore, their digital marketing services include search engine optimization (SEO), targeted advertising, and conversion-driven website design, all aimed at helping storage facilities attract more tenants and optimize their operations. In addition, Zion Call Management provides smooth software integrations with prominent self-storage management systems, meticulous data maintenance, account clean-up, and ensures that accounts are kept current with local or customized phone numbers. They also prioritize payment security through PCI compliance and offer automated task management tools, such as sending reputation invites via SMS, to enhance efficiency and effectiveness in operations. This comprehensive approach not only streamlines processes but also supports self-storage facilities in achieving their business goals.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cubby
No
SiteLink Web Edition
No
Tenant
No
WhatsApp
Yes
storEDGE
No
Integrations
Cubby
Yes
SiteLink Web Edition
Yes
Tenant
Yes
WhatsApp
No
storEDGE
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
2Capacity
Country
Canada
Website
2capacity.com
Vendor Details
Company Name
Zion Call Management
Country
United States
Website
zioncallmgmt.com
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
