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Description
2Capacity is a cloud-based software solution designed for the management of self-storage facilities, catering to owners, operators, and management firms. This comprehensive platform centralizes essential operational tasks, including monitoring unit availability, handling customer inquiries, managing leads, generating quotes, processing rental agreements, facilitating billing and payments, and producing operational reports. Utilizing five AI assistants, the software leverages live unit data and pricing to compose WhatsApp responses and follow-up messages in both English and Arabic, with each draft subject to human review and approval prior to dispatch. The platform is tailored to support self-storage enterprises in Canada, the United Arab Emirates, and various international markets, offering remote onboarding and round-the-clock assistance. By streamlining rental workflows and enhancing customer communication, it simplifies routine administrative functions for teams overseeing storage facilities, ultimately leading to improved efficiency and service delivery. The user-friendly design ensures that teams can effectively manage their operations while maintaining high standards of customer care.
Description
Cubby is an innovative cloud-native platform designed for self-storage management, streamlining essential software tools that operators require to effectively manage and expand their facilities. By integrating facility operations, customer communication, modern e-commerce solutions, revenue management, pricing strategies, and analytics into one cohesive system, Cubby empowers teams to automate local tasks, minimize manual labor, and enhance financial performance. The platform facilitates comprehensive facility management through features such as inventory and tenant tracking, seamless payment processing, automated billing systems, and actionable insights regarding operations and revenue generation. Additionally, it offers e-commerce and website functionalities that enable users to create conversion-optimized storefronts or seamlessly incorporate Cubby into their existing online platforms. Furthermore, Cubby's customer communication tools allow operators to manage calls, texts, emails, and VOIP from a single interface, complete with AI-driven call grading and a unified history of all interactions, ultimately improving both operational efficiency and customer satisfaction. In this way, Cubby not only simplifies management but also transforms the overall self-storage experience for both operators and customers alike.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
2Capacity
Country
Canada
Website
2capacity.com
Vendor Details
Company Name
Cubby
Founded
2021
Country
United States
Website
www.cubbystorage.com
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
Product Features
Self Storage
Customer Management
No
Deposit Tracking
No
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
No
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
No
