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Average Ratings 0 Ratings
Description
1Channel is a cloud-based sales force automation platform designed to digitize and manage the complete workflow of distributed field sales organizations. It combines a web portal for administrators and managers with mobile applications used by representatives working in the field. Core capabilities include attendance management, beat planning, store and outlet management, order capture, primary and secondary sales tracking, visit management, product and pricing data, expenses, leave, and people management. Field attendance can be validated through AI-assisted photo checks, GPS data, geofencing, timestamps, and configurable regularization workflows. Managers can create weekday beat plans, assign stores and territories, monitor planned versus completed visits, and measure visit productivity and route compliance. The platform also supports promotional schemes, visual merchandising campaigns, POSM tracking, questionnaires, and gamification for field teams. Analytics features include more than 40 prebuilt reports, a custom Report Builder, sales and attendance dashboards, productivity reporting, and downloadable Excel or CSV data. 1Channel also incorporates AI capabilities for answering questions, planning routes, and prioritizing actions directly within the sales force automation environment. The platform is used by organizations in FMCG, consumer goods, pharmaceuticals, manufacturing, retail, automotive, financial services, and other industries with large field or channel sales teams.
Description
The Außendienstapp serves as a comprehensive field service management solution tailored specifically for food and beverage brands, manufacturers of consumer goods, and independent sales agencies in the retail sector. This innovative software streamlines the processes of visit documentation, photo record-keeping, and team activity monitoring, effectively replacing outdated methods such as WhatsApp, Excel, and traditional paper forms.
With the ability for managers to create personalized report templates that include checkboxes, rating scales, dropdown options, and photo uploads, the platform enhances reporting efficiency. The user-friendly dashboard provides a real-time overview of team activities, completed reports, and upcoming visits, while territories are allocated automatically based on postal codes.
Field representatives can generate organized visit reports directly from their mobile devices, incorporating photos and detailed notes regarding store visits, shelf displays, product placements, and pricing information. All data syncs seamlessly to the manager dashboard, ensuring that information is always up to date.
Remarkably, no IT department is necessary, allowing teams to get started in under five minutes. The system accommodates both employed field representatives and independent sales agents within a single platform, and it comes pre-configured to work with major retail chains in Germany. Additionally, the app is hosted on German servers and adheres to GDPR regulations, ensuring compliance and data security.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
1Channel AI-Powered DMS
Yes
1Channel Distributor Analytics & Reporting
Yes
1Channel Inventory & Stock Management
Yes
1Channel Sales Team LMS
Yes
1Channel Warehouse Management
Yes
KYC Hub
Yes
Integrations
1Channel AI-Powered DMS
No
1Channel Distributor Analytics & Reporting
No
1Channel Inventory & Stock Management
No
1Channel Sales Team LMS
No
1Channel Warehouse Management
No
KYC Hub
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
€39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
1Channel
Country
India
Website
www.1channel.co
Vendor Details
Company Name
Außendienstapp
Founded
2026
Country
Germany
Website
www.aussendienstapp.de
Product Features
Sales Force Automation
Call Management
No
Campaign Management
No
Channel Management
Yes
Commission Management
No
Contact Management
No
Contract Management
No
Customer Database
No
Email Marketing
No
Field Sales Management
Yes
Lead Management
No
Opportunity Management
No
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
Yes
Territory Management
Yes
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No