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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel is a cloud-based sales force automation platform designed to digitize and manage the complete workflow of distributed field sales organizations. It combines a web portal for administrators and managers with mobile applications used by representatives working in the field. Core capabilities include attendance management, beat planning, store and outlet management, order capture, primary and secondary sales tracking, visit management, product and pricing data, expenses, leave, and people management. Field attendance can be validated through AI-assisted photo checks, GPS data, geofencing, timestamps, and configurable regularization workflows. Managers can create weekday beat plans, assign stores and territories, monitor planned versus completed visits, and measure visit productivity and route compliance. The platform also supports promotional schemes, visual merchandising campaigns, POSM tracking, questionnaires, and gamification for field teams. Analytics features include more than 40 prebuilt reports, a custom Report Builder, sales and attendance dashboards, productivity reporting, and downloadable Excel or CSV data. 1Channel also incorporates AI capabilities for answering questions, planning routes, and prioritizing actions directly within the sales force automation environment. The platform is used by organizations in FMCG, consumer goods, pharmaceuticals, manufacturing, retail, automotive, financial services, and other industries with large field or channel sales teams.

Description

The Außendienstapp serves as a comprehensive field service management solution tailored specifically for food and beverage brands, manufacturers of consumer goods, and independent sales agencies in the retail sector. This innovative software streamlines the processes of visit documentation, photo record-keeping, and team activity monitoring, effectively replacing outdated methods such as WhatsApp, Excel, and traditional paper forms. With the ability for managers to create personalized report templates that include checkboxes, rating scales, dropdown options, and photo uploads, the platform enhances reporting efficiency. The user-friendly dashboard provides a real-time overview of team activities, completed reports, and upcoming visits, while territories are allocated automatically based on postal codes. Field representatives can generate organized visit reports directly from their mobile devices, incorporating photos and detailed notes regarding store visits, shelf displays, product placements, and pricing information. All data syncs seamlessly to the manager dashboard, ensuring that information is always up to date. Remarkably, no IT department is necessary, allowing teams to get started in under five minutes. The system accommodates both employed field representatives and independent sales agents within a single platform, and it comes pre-configured to work with major retail chains in Germany. Additionally, the app is hosted on German servers and adheres to GDPR regulations, ensuring compliance and data security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

1Channel AI-Powered DMS Yes 
1Channel Distributor Analytics & Reporting Yes 
1Channel Inventory & Stock Management Yes 
1Channel Sales Team LMS Yes 
1Channel Warehouse Management Yes 
KYC Hub Yes 

Integrations

1Channel AI-Powered DMS No 
1Channel Distributor Analytics & Reporting No 
1Channel Inventory & Stock Management No 
1Channel Sales Team LMS No 
1Channel Warehouse Management No 
KYC Hub No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

€39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Vendor Details

Company Name

Außendienstapp

Founded

2026

Country

Germany

Website

www.aussendienstapp.de

Product Features

Sales Force Automation

Call Management No 
Campaign Management No 
Channel Management Yes 
Commission Management No 
Contact Management No 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management Yes 
Lead Management No 
Opportunity Management No 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting Yes 
Territory Management Yes 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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