Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1Channel Route Planning is a cloud-driven solution designed for optimizing route and beat planning for field-based sales teams. Managers have the capability to categorize outlets across various levels such as zones, regions, areas, and territories; they can also set visit frequencies and devise daily, weekly, or monthly plans through the web portal or by uploading spreadsheets. After the plans are created, approval workflows ensure they are sent directly to the mobile apps used by representatives. Additionally, Market Visit Plans facilitate the scheduling of unique visits, complete with set objectives and specific date ranges. The application captures GPS-validated check-ins, records timestamps, and allows users to upload visit photos. Comprehensive dashboards provide insights by comparing planned visits with completed, missed, and unplanned ones, while also reporting on metrics such as compliance, distance traveled, outlets per kilometer, and idle time. An AI Journey Planner enhances efficiency by organizing outlet visits to minimize travel distance between stops while adhering to existing beat plans and territory assignments. This innovative system supports various field teams across industries, including FMCG, distribution, consumer durables, pharmaceuticals, beverages, personal care, financial services, and telecommunications, ensuring that they can operate more effectively and efficiently. As a result, teams are better equipped to meet their sales goals and improve customer engagement.
Description
The Außendienstapp serves as a comprehensive field service management solution tailored specifically for food and beverage brands, manufacturers of consumer goods, and independent sales agencies in the retail sector. This innovative software streamlines the processes of visit documentation, photo record-keeping, and team activity monitoring, effectively replacing outdated methods such as WhatsApp, Excel, and traditional paper forms.
With the ability for managers to create personalized report templates that include checkboxes, rating scales, dropdown options, and photo uploads, the platform enhances reporting efficiency. The user-friendly dashboard provides a real-time overview of team activities, completed reports, and upcoming visits, while territories are allocated automatically based on postal codes.
Field representatives can generate organized visit reports directly from their mobile devices, incorporating photos and detailed notes regarding store visits, shelf displays, product placements, and pricing information. All data syncs seamlessly to the manager dashboard, ensuring that information is always up to date.
Remarkably, no IT department is necessary, allowing teams to get started in under five minutes. The system accommodates both employed field representatives and independent sales agents within a single platform, and it comes pre-configured to work with major retail chains in Germany. Additionally, the app is hosted on German servers and adheres to GDPR regulations, ensuring compliance and data security.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
1Channel Expense Management Software
No
Pricing Details
Flexible monthly and annual plans are priced according to user count, selected features, deployment model, and support level.
Free Trial
No
Free Version
No
Pricing Details
€39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Channelplay SaaS
Founded
2024
Country
India
Website
www.1channel.co/sfa/route-planning-software
Vendor Details
Company Name
Außendienstapp
Founded
2026
Country
Germany
Website
www.aussendienstapp.de
Product Features
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
No
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
No
Route Costing
No
Territory Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No