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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1Channel Route Planning is a cloud-driven solution designed for optimizing route and beat planning for field-based sales teams. Managers have the capability to categorize outlets across various levels such as zones, regions, areas, and territories; they can also set visit frequencies and devise daily, weekly, or monthly plans through the web portal or by uploading spreadsheets. After the plans are created, approval workflows ensure they are sent directly to the mobile apps used by representatives. Additionally, Market Visit Plans facilitate the scheduling of unique visits, complete with set objectives and specific date ranges. The application captures GPS-validated check-ins, records timestamps, and allows users to upload visit photos. Comprehensive dashboards provide insights by comparing planned visits with completed, missed, and unplanned ones, while also reporting on metrics such as compliance, distance traveled, outlets per kilometer, and idle time. An AI Journey Planner enhances efficiency by organizing outlet visits to minimize travel distance between stops while adhering to existing beat plans and territory assignments. This innovative system supports various field teams across industries, including FMCG, distribution, consumer durables, pharmaceuticals, beverages, personal care, financial services, and telecommunications, ensuring that they can operate more effectively and efficiently. As a result, teams are better equipped to meet their sales goals and improve customer engagement.

Description

1Channel is a cloud-based sales force automation platform designed to digitize and manage the complete workflow of distributed field sales organizations. It combines a web portal for administrators and managers with mobile applications used by representatives working in the field. Core capabilities include attendance management, beat planning, store and outlet management, order capture, primary and secondary sales tracking, visit management, product and pricing data, expenses, leave, and people management. Field attendance can be validated through AI-assisted photo checks, GPS data, geofencing, timestamps, and configurable regularization workflows. Managers can create weekday beat plans, assign stores and territories, monitor planned versus completed visits, and measure visit productivity and route compliance. The platform also supports promotional schemes, visual merchandising campaigns, POSM tracking, questionnaires, and gamification for field teams. Analytics features include more than 40 prebuilt reports, a custom Report Builder, sales and attendance dashboards, productivity reporting, and downloadable Excel or CSV data. 1Channel also incorporates AI capabilities for answering questions, planning routes, and prioritizing actions directly within the sales force automation environment. The platform is used by organizations in FMCG, consumer goods, pharmaceuticals, manufacturing, retail, automotive, financial services, and other industries with large field or channel sales teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1Channel AI-Powered DMS No 
1Channel Distributor Analytics & Reporting No 
1Channel Expense Management Software Yes 
1Channel Inventory & Stock Management No 
1Channel Sales Team LMS No 
1Channel Warehouse Management No 
KYC Hub No 

Integrations

1Channel AI-Powered DMS Yes 
1Channel Distributor Analytics & Reporting Yes 
1Channel Expense Management Software No 
1Channel Inventory & Stock Management Yes 
1Channel Sales Team LMS Yes 
1Channel Warehouse Management Yes 
KYC Hub Yes 

Pricing Details

Flexible monthly and annual plans are priced according to user count, selected features, deployment model, and support level.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Channelplay SaaS

Founded

2024

Country

India

Website

www.1channel.co/sfa/route-planning-software

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Product Features

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

Product Features

Sales Force Automation

Call Management No 
Campaign Management No 
Channel Management Yes 
Commission Management No 
Contact Management No 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management Yes 
Lead Management No 
Opportunity Management No 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting Yes 
Territory Management Yes 

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