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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel's Return & Claims Management Software efficiently manages sales returns across various levels, including retailers, distributors, super stockists, and field sales, by generating automatic credit notes upon approval from the appropriate authority within the hierarchy. Claims related to damaged, expired, or defective stock are processed through a customizable approval pathway that accommodates up to seven levels of authorization, catering to intricate distribution systems. When discrepancies in Goods Receipt Notes (GRN) occur, the system sends out automatic alerts rather than halting the receipt of goods, while any exceptions related to credit limits are flagged for managerial review and adjustment in a single action. Additionally, field teams have the capability to initiate and monitor returns seamlessly using a mobile application during their market visits, enhancing efficiency and responsiveness in the claims process. This comprehensive approach not only streamlines operations but also improves communication across all levels of the distribution chain.

Description

Effortlessly oversee numerous private stores, each with tailored pricing and settings for individual customers, making it ideal for wholesale and B2B enterprises. Featuring templates, bulk upload capabilities, and a user-friendly interface, iStockist is simple to master and can be seamlessly integrated into your current systems. Your information is safeguarded through robust encryption, role-based access control, two-factor authentication, and adherence to GDPR regulations. With features like favorites lists, a mobile application, and rapid checkout processes, iStockist has a proven track record of enhancing both sales and customer loyalty. Enable your trade clients to explore your product offerings online and place self-service orders at their convenience using any device, whether it's a phone, tablet, or desktop, thanks to our straightforward ordering system. You can set up multiple price lists, showcase available inventory, and much more, with an API available for smooth integration. It's the ultimate software solution for managing your online wholesale store, designed to save you both time and money while allowing you to operate 24/7 and boost your revenue. Additionally, iStockist provides exceptional customer support to assist you in maximizing the platform's capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Playable No 
Shopify No 
Xero No 

Integrations

Playable Yes 
Shopify Yes 
Xero Yes 

Pricing Details

Contact us for custom pricing
Free Trial Yes 
Free Version No 

Pricing Details

$75 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/return-management-software.html

Vendor Details

Company Name

iStockist

Founded

2016

Country

Ireland

Website

www.istockist.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management No 
Reviews Management Yes 
SEO Management No 
Shopping Cart Yes 
Templates Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management No 
Special Order Management Yes 

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