Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1Channel's Return & Claims Management Software efficiently manages sales returns across various levels, including retailers, distributors, super stockists, and field sales, by generating automatic credit notes upon approval from the appropriate authority within the hierarchy. Claims related to damaged, expired, or defective stock are processed through a customizable approval pathway that accommodates up to seven levels of authorization, catering to intricate distribution systems. When discrepancies in Goods Receipt Notes (GRN) occur, the system sends out automatic alerts rather than halting the receipt of goods, while any exceptions related to credit limits are flagged for managerial review and adjustment in a single action. Additionally, field teams have the capability to initiate and monitor returns seamlessly using a mobile application during their market visits, enhancing efficiency and responsiveness in the claims process. This comprehensive approach not only streamlines operations but also improves communication across all levels of the distribution chain.
Description
The General NCMR search form is utilized to find NCMRs based on user-defined criteria. This search tool is consistent across all NCMR-related icons, so we will examine the search interface in detail. To access this interface, simply click on the General NCMR Search icon located in the main QCS9000 navigator. Supplier NCMRs are typically generated during the incoming inspection phase and relate to defects in materials sourced from external vendors. In-Process NCMRs arise from defects detected during the manufacturing process or when products are moved between work centers, often identified through quality control inspections. Customer Return NCMRs occur when clients return shipped items due to identified defects or nonconformities. Additionally, terms like RMA (Returned Material Authorizations) and CRM (Customer Return Material) are often associated with these processes. Understanding these categories is crucial for managing quality assurance effectively and ensuring that products meet the required standards before reaching customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Contact us for custom pricing
Free Trial
Yes
Free Version
No
Pricing Details
$995 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
1Channel
Founded
2014
Country
India
Website
www.1channel.co/return-management-software.html
Vendor Details
Company Name
JK Technologies
Website
www.jkt9000.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Quality Management
Audit Management
No
Complaint Management
Yes
Compliance Management
Yes
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
Yes
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No