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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The 1Channel Mobile DMS App is a cloud-based application designed for field sales teams that interact with distributors. Sales representatives can view their scheduled routes, track their attendance using GPS, check in through geofencing or by logging phone visits, as well as review customer credit limits and balances. Additionally, they can place orders from a catalog that includes distributor stock levels, maximum retail prices, selling prices, and promotional schemes. The app enables the generation and sharing of PDF orders, updates retailer inventory, registers outlets for managerial approval, and facilitates the submission of returns with designated reasons and outcomes, such as credit notes, replacements, or refunds. When connectivity is restored, any orders captured offline will sync automatically. The app also provides analytics on order history, attendance, compliance with visit schedules, sales performance, achievement of targets, and identification of dormant outlets. An AI assistant is integrated within the app to respond to inquiries and help representatives navigate tasks like order placement. Managers can leverage a web dashboard to set up team configurations and oversee field activities, order details, and overall performance metrics. This comprehensive application is tailored for sales representatives, managerial staff, and distribution operations across various industries, including FMCG/CPG, pharmaceuticals, food and beverage, and consumer goods. Furthermore, its user-friendly interface ensures that all team members can efficiently utilize the app's features to enhance productivity and streamline their operations.

Description

1Channel Store Management is an online retail execution tool designed for brands overseeing widespread outlet networks. It features a centralized store database containing outlet identifiers, addresses, GPS locations, channels, and distributor connections, while facilitating the importation or creation of store records for necessary approvals. Teams are able to set daily or weekly visitation schedules, establish geofence-based check-in protocols, and log store visits with location tracking and photo confirmation. Field representatives capture in-store activities, such as the presence of point-of-sale materials, signage, and adherence to planograms, whereas managers evaluate the discrepancies between planned and actual coverage along with visit statistics. Additionally, an AI-enhanced Journey Planner organizes outlet visits based on travel times and can alert users to routes that may extend beyond the available working hours. This product is specifically tailored for FMCG/CPG companies and other brands and distributors who are coordinating sales efforts, merchandising activities, and retail outlet coverage effectively. The application ultimately aims to streamline operations and enhance visibility across distributed retail environments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

1Channel Distributor Order Management No 

Integrations

1Channel Distributor Order Management Yes 

Pricing Details

Monthly and annual plans are available; pricing varies with user count, selected features, beat configuration, and distribution network size.
Free Trial No 
Free Version No 

Pricing Details

Plans are available with month-to-month billing or an annual commitment. Pricing varies by selected features, store count, field-user count, and deployment scale. Cloud hosting, mobile apps, training, and support are included at no additional cost.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/mobile-dms-app

Vendor Details

Company Name

Channelplay SaaS

Founded

2014

Country

India

Website

www.1channel.co/sfa/store-management-software

Product Features

Field Sales

Activity Tracking No 
CRM No 
Channel Management No 
Collaboration Tools No 
Controlled Access No 
Dashboard Management No 
Expense Management No 
Fast Estimates No 
Inventory Management No 
Invoices No 
Lead / Opportunity Management No 
Online Payments No 
Order Management No 
Quoting No 
Reporting / Analytics No 
Route Optimization No 
Territory Management No 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

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