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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The 1Channel Mobile DMS App is a cloud-based application designed for field sales teams that interact with distributors. Sales representatives can view their scheduled routes, track their attendance using GPS, check in through geofencing or by logging phone visits, as well as review customer credit limits and balances. Additionally, they can place orders from a catalog that includes distributor stock levels, maximum retail prices, selling prices, and promotional schemes. The app enables the generation and sharing of PDF orders, updates retailer inventory, registers outlets for managerial approval, and facilitates the submission of returns with designated reasons and outcomes, such as credit notes, replacements, or refunds. When connectivity is restored, any orders captured offline will sync automatically. The app also provides analytics on order history, attendance, compliance with visit schedules, sales performance, achievement of targets, and identification of dormant outlets. An AI assistant is integrated within the app to respond to inquiries and help representatives navigate tasks like order placement. Managers can leverage a web dashboard to set up team configurations and oversee field activities, order details, and overall performance metrics. This comprehensive application is tailored for sales representatives, managerial staff, and distribution operations across various industries, including FMCG/CPG, pharmaceuticals, food and beverage, and consumer goods. Furthermore, its user-friendly interface ensures that all team members can efficiently utilize the app's features to enhance productivity and streamline their operations.

Description

1Channel Route Planning is a cloud-driven solution designed for optimizing route and beat planning for field-based sales teams. Managers have the capability to categorize outlets across various levels such as zones, regions, areas, and territories; they can also set visit frequencies and devise daily, weekly, or monthly plans through the web portal or by uploading spreadsheets. After the plans are created, approval workflows ensure they are sent directly to the mobile apps used by representatives. Additionally, Market Visit Plans facilitate the scheduling of unique visits, complete with set objectives and specific date ranges. The application captures GPS-validated check-ins, records timestamps, and allows users to upload visit photos. Comprehensive dashboards provide insights by comparing planned visits with completed, missed, and unplanned ones, while also reporting on metrics such as compliance, distance traveled, outlets per kilometer, and idle time. An AI Journey Planner enhances efficiency by organizing outlet visits to minimize travel distance between stops while adhering to existing beat plans and territory assignments. This innovative system supports various field teams across industries, including FMCG, distribution, consumer durables, pharmaceuticals, beverages, personal care, financial services, and telecommunications, ensuring that they can operate more effectively and efficiently. As a result, teams are better equipped to meet their sales goals and improve customer engagement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

1Channel Expense Management Software No 

Integrations

1Channel Expense Management Software Yes 

Pricing Details

Monthly and annual plans are available; pricing varies with user count, selected features, beat configuration, and distribution network size.
Free Trial No 
Free Version No 

Pricing Details

Flexible monthly and annual plans are priced according to user count, selected features, deployment model, and support level.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1Channel

Founded

2014

Country

India

Website

www.1channel.co/mobile-dms-app

Vendor Details

Company Name

Channelplay SaaS

Founded

2024

Country

India

Website

www.1channel.co/sfa/route-planning-software

Product Features

Field Sales

Activity Tracking No 
CRM No 
Channel Management No 
Collaboration Tools No 
Controlled Access No 
Dashboard Management No 
Expense Management No 
Fast Estimates No 
Inventory Management No 
Invoices No 
Lead / Opportunity Management No 
Online Payments No 
Order Management No 
Quoting No 
Reporting / Analytics No 
Route Optimization No 
Territory Management No 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Product Features

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

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