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features
design
support

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Description

12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce. Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide. Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more. With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele. Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.

Description

ShipEak is an all-in-one shipping automation solution tailored for eCommerce sellers, direct-to-consumer brands, marketplaces, and retail businesses. The platform supports multi-carrier shipping options, intelligent order distribution, real-time shipment tracking, and manages non-delivery reports (NDR) and cash on delivery (COD) processes efficiently. ShipEak automates the returns workflow and offers branded tracking pages to provide a polished post-purchase experience. It integrates smoothly with leading eCommerce platforms including Shopify, WooCommerce, Magento, and various warehouse management systems. Businesses using ShipEak can streamline logistics, cut down shipping expenses, and enhance delivery success rates. The platform’s intuitive dashboard and robust APIs facilitate the automation of the entire logistics lifecycle from order fulfillment to returns management. By leveraging actionable insights, sellers can improve operational performance and customer satisfaction. ShipEak empowers brands to deliver superior shipping experiences while optimizing backend processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Magento
Shopify
AfterShip
ClickPost
Convertway by Unicommerce
Intercom
LiveChat
Narvar
Shiprocket
Shipway
Slack
UPS Ready
WooCommerce
Zendesk
Zuora

Integrations

Magento
Shopify
AfterShip
ClickPost
Convertway by Unicommerce
Intercom
LiveChat
Narvar
Shiprocket
Shipway
Slack
UPS Ready
WooCommerce
Zendesk
Zuora

Pricing Details

€ 495 per month
Free Trial
Free Version

Pricing Details

$30
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

12Return

Founded

2010

Country

Netherlands

Website

12return.com

Vendor Details

Company Name

ShipEak

Founded

2022

Country

India

Website

www.shipeak.com

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Alternatives

Alternatives

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