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Description
12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce.
Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide.
Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more.
With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele.
Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.
Description
LoopID specializes in digital solutions tailored for the circular economy, focusing on enhancing both sustainability and the profitability of various products. Their deep knowledge of circular economy principles and digital transformation facilitates the creation of innovative tools and processes that drive circular change. These solutions not only boost circularity but also unlock new revenue opportunities while minimizing costs. One of their standout offerings is the AI-driven Digital Product Passport (DPP), which enables products to engage directly with consumers before and during their usage. This includes providing essential sustainability details at the point of sale, as well as guidance on repairs and commerce-related inquiries. By ensuring that customers receive precisely what they require at the right moment, the DPP significantly enhances customer interaction. Additionally, LoopID's platform integrates all aspects of circularity and business models—such as repair and reselling—directly into the products held by consumers. Their versatile plug-and-play solution is designed to facilitate recommerce and offers localized information for recycling and repair, thereby making sustainable practices more accessible to everyone. This comprehensive approach not only supports businesses in their sustainability journeys but also fosters a more engaged and informed customer base.
API Access
Has API
API Access
Has API
Integrations
Intercom
LiveChat
Magento
Shopify
Slack
UPS Ready
Zendesk
Zuora
Integrations
Intercom
LiveChat
Magento
Shopify
Slack
UPS Ready
Zendesk
Zuora
Pricing Details
€ 495 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
12Return
Founded
2010
Country
Netherlands
Website
12return.com
Vendor Details
Company Name
LoopID
Country
Germany
Website
www.loopid.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Product Features
Sustainability
Audit Management
Benchmarking
Compliance Management
Corrective Actions (CAPA)
Emissions Management
Employee Training
Energy Management
Incident Management
KPIs
Performance Metrics
Stakeholder Engagement
Supplier Management
Waste Management
