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Description
12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce.
Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide.
Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more.
With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele.
Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.
Description
Lekeos is a robust, cloud-native Point of Sale (POS) and retail management solution designed specifically for multi-store chains, catering businesses, and international retail operators. Its offline-first design guarantees seamless front-of-house operations during connectivity issues, automatically syncing transaction data to the cloud when the network is available again.
The platform also includes built-in support for multi-language interfaces and the processing of multiple currencies, along with compliance for localized e-invoicing and tax regulations, such as LHDN MyInvois in Malaysia, InvoiceNow in Singapore, and ARCA. Lekeos interfaces directly with various commercial hardware peripherals, such as AI-powered item recognition cameras, commercial scales like Bizerba, CAS, and DIGI, as well as Kitchen Display Systems (KDS) and self-service kiosks.
Additionally, Lekeos offers centralized inventory management, customer relationship management (CRM) for marketing, and integrations with cross-border e-wallets like Alipay+, providing a comprehensive retail ecosystem that meets diverse operational needs. This holistic approach ensures that businesses can efficiently manage their operations while enhancing customer experiences across various channels.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Intercom
LiveChat
Magento
Shopify
Slack
UPS Ready
Zendesk
Zuora
Integrations
Intercom
LiveChat
Magento
Shopify
Slack
UPS Ready
Zendesk
Zuora
Pricing Details
€ 495 per month
Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included.
Free Trial
Free Version
Pricing Details
$19/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
12Return
Founded
2010
Country
Netherlands
Website
12return.com
Vendor Details
Company Name
Lekeos Tech Limited
Founded
2025
Country
Hong Kong
Website
www.lekeos.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Product Features
Retail POS Systems
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce
