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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

100X is an advanced platform powered by artificial intelligence, designed to effectively troubleshoot intricate software systems by autonomously examining tickets, alerts, logs, metrics, traces, code, and knowledge in order to identify and resolve issues. It follows a multi-stage approach that includes establishing a detailed knowledge graph by connecting to your environment, thoroughly investigating each alert or support ticket received, dynamically querying telemetry data, and correlating signals across various systems to isolate specific problems backed by evidence. Furthermore, it recommends reliable solutions complete with pertinent context and continuously learns from every resolution by recording commands, fixes, and failure patterns identified by your team. With seamless integration capabilities with tools such as Datadog, Grafana, LaunchDarkly, Jenkins, Kafka, Redis, and Salesforce, 100X can be deployed within your cloud infrastructure, guaranteeing that all data is accessed, processed, and retained solely within your cloud environment. This fosters a secure and efficient troubleshooting process that adapts to evolving challenges in software management.

Description

Console is an AI-powered ITSM and automation platform that brings employee requests into one place, handles repetitive work automatically, and takes action across the tools a company already uses. Requests come in through Slack, Teams, or Google Chat and arrive in a shared inbox where Console sorts them, assigns priority, and directs them to the right path. It pulls from your knowledge base to answer routine questions, and runs playbooks to execute more involved requests — including approval chains and connections to identity providers, HR systems, and SaaS apps. The goal isn't ticket tracking; it's actually closing requests out, with intake, decisioning, and execution all handled inside one ITSM.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Confluence Yes 
Jira Yes 
Slack Yes 
Addigy No 
Databricks Yes 
Datadog Yes 
GitHub Yes 
Google Cloud Platform Yes 
HiBob No 
Intercom Yes 
Iru No 
Jamf Now No 
Microsoft Teams No 
Okta No 
Opal Security No 
PagerDuty Yes 
SQL Yes 
Splunk Cloud Platform Yes 
Superhuman Docs No 
Zendesk Yes 

Integrations

Confluence Yes 
Jira Yes 
Slack Yes 
Addigy Yes 
Databricks No 
Datadog No 
GitHub No 
Google Cloud Platform No 
HiBob Yes 
Intercom No 
Iru Yes 
Jamf Now Yes 
Microsoft Teams Yes 
Okta Yes 
Opal Security Yes 
PagerDuty No 
SQL No 
Splunk Cloud Platform No 
Superhuman Docs Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

100x

Country

United States

Website

www.with100x.com

Vendor Details

Company Name

Console

Founded

2023

Website

www.console.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Alternatives

Alternatives

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