Best Communications Software for Jira

To profile and generate leads, use personality tests and knowledge questions. You will get +35% higher completion rates if you create and share conversational forms and surveys. Use interactive product recommendations or business calculators to add value to your users. A simple, but powerful format allows you to ask the right questions and increase your data collection. Live polls, quizzes, or Q&A can be used to activate your audience. Increase your profile and generate higher-quality leads. Engage users and boost your content using interactive tools. Increase traffic to your site. Get customer feedback and valuable insight. A panel that is intuitive and easy to use with amazing possibilities. In a matter of minutes, create smart polls, quizzes, and surveys. You can embed and share your interactive content easily. You don't need any coding skills or additional features. Live events allow you to interact with your audience. Participate and become future leads. Create the crowdsourcing platform.

Keep up to date with user feedback and changelogs and close the loop 1:1. Analyze, understand, and even follow up on user issues. Align everyone around the plan of action. An announcements hub will increase feature awareness and adoption. Our AI can identify patterns and analyze them. Always build the right thing. Send 1:1 messages to your users when you ship something they requested. Transform your insights into tasks that your team can complete. You can bring your important announcements right in-app. No code required to personalize your UI. Hosting your past feature updates on a dedicated website will make it easy for users to access them at their convenience. You can increase feature adoption, establish a shipping schedule, build trust and credibility, as well as build trust and credibility. Olvy was built by an experienced team that has security, privacy and compliance as their top priorities. Our system is designed for data security.

No more spreadsheets or messy Slack channels. FeedBear allows you to centralize feedback, ideas, and feature requests, quantify them and plan your roadmap. This will help you improve feature adoption and retention. It's so easy that you can begin collecting customer feedback in minutes. Set it up on your domain using your logo and colors. You can also add custom CSS. We keep things simple, intuitive, fast, and easy. Check out our feedback board. FeedBear allows you to listen to your customers and collect ideas and feature requests. Then, you can prioritize them and keep customers informed. All your feedback, feature requests, ideas, and suggestions can be gathered in one place. One for feature requests and one for bugs. Keep your requests organized. Users can post requests and vote on existing ones. You can also merge duplicate requests seamlessly. Keep customers informed about your progress and keep them engaged. As you work on your product, send out automatic status updates.

Noora provides everything you need to gather, clarify, and prioritize product feedback from users and colleagues. Your users can vote on feature requests and help you determine which issues are most important for your product teams. Engage with users and discuss the problems they are trying to solve with your product. All feedback can be viewed and managed in one place. The admin view allows you to tag, label, merge, and respond to all comments and suggestions from your users. Get rid of messy spreadsheets. Your users will be able to easily understand your product vision and reduce churn. As you set the status of feature request from your users and your teams, your roadmap is automatically created. Choose the columns and statuses that best represent how you will deliver value to your users. We'll notify all users who have requested the feature when it is marked as complete.

Greenlight is easy to use. Simply visit a URL and leave a comment. No more sifting through unactionable, unclear feedback. Greenlight makes it easy to leave comments. Our users simply can't stop writing them. A URL can receive 96 comments on average. Greenlight supports mobile and responsive projects. Greenlight can be used to leave comments on any size device, unlike other apps. These sizes are automatically detected and categorized accordingly. Greenlight tracks each HTML element that your comment is linked to. If the element is changed or lost, Greenlight will automatically take a screenshot of the comment. It works like magic. It's possible to create and design anything on the web with teams. Greenlight helps you eliminate the design gap. This allows you to comment on the product that your end users will use. It makes feedback loops so much simpler.

High efficiency, detailed reports, advanced features and always the best prices. Desk360 is used by the best to deliver a stellar experience to customers. Desk360's customizable bubbles can be customized to suit your needs. You can also create push messages to reach more customers. WhatsApp, Facebook Messenger, Email, Contact Forms, Live Chat, and more! All messages can be gathered on one page to speed up the process. Manage your workflow with ease using smart ticket assignment, messaging among teammates, and ticket management within teams. Desk360's Support screen is designed to save you valuable time. Desk360 offers a unique experience, with features such as special notes, quick answers and more. Check out the free plan that includes all the essential channels and features. Import your ticket data into Desk360 to activate your 6-month subscription. Our 3-month free offer is for newly established companies.

Track clicks and mouse movements to improve your digital customer service. Track dynamic elements like pop-ups, hidden items, drop down menus, etc., instead of static heatmaps. Our interactive heatmaps will help you to understand the UX complexity of mega-menus and reduce user frustration. Never miss a click, scroll or hover. Identify key elements that grab users' attention. Measure sentiment across pages and target groups. Connect quantitative and qualitative insights. Get real-time feedback and collect and analyze your NPS scores. View session recordings of low feedback scores to see why users are unhappy. You can get insights into every user action. Use dynamic and interactive heatmaps on your website to determine where users are leaving. Increase conversion rates, fix problems, and segment optimise for better growth.

Work together as though you were in the same space. Cynoia aligns seamlessly with the unique rhythm of your team, no matter what your role, size or location. This optimizes your processes and ensures you shine. We simplify team collaboration through the integration of various communication channels onto one platform. Our solution allows businesses to manage their workflows easily, increasing efficiency and reducing time spent on managing tasks. The interface of Cynoia is tailored to the unique needs of each company, making it a perfect solution for many industries.

SalaX Secure Messaging allows you to communicate in real-time over audio and video calls, as well as encrypted chats. Create your own channels for compliance and records-keeping. SSH Communications Security developed the SalaX Secure Messaging Solution, which uses both the Element communication platform and the Matrix decentralized open standard to ensure secure and interoperable communication. Chat, audio and video calls and chat rooms allow you to communicate in real-time with your colleagues and customers. Invite and connect to third-party organizations regardless of their communication tool(s). Secure your sensitive data even when communicating with external parties. Secure Messaging is flexible and can be deployed on-premises or in the cloud, depending on the data sovereignty requirements of your organization and industry regulations. With a self-hosted service, you retain full control over messages and shared files.

RingCentral RingCX is a comprehensive AI-driven contact center solution designed to elevate customer experiences and streamline support operations. It seamlessly integrates voice, video, and over 20 digital communication channels into a single, unified platform, enabling businesses to engage with customers on their preferred platforms. Powered by RingSense AI, RingCX provides real-time insights, automates routine tasks, and assists agents in delivering exceptional service throughout the customer journey. The platform is easy to deploy, with implementation achievable in just days, offering flexibility and efficiency for organizations of all sizes. Starting at $65 per user per month, RingCX includes unlimited minutes and a robust suite of core contact center features, making it a powerful tool for enhancing customer satisfaction and operational performance.

Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.

Customer feedback can help you optimize your digital channels. To improve customer experience, collect real-time feedback from all your digital channels. Digital customer feedback can help you understand the "why" behind data. Ask your customers the right questions at the right time in their customer journey to help them make informed decisions. Get real-time feedback from your users to improve your website. Eliminate assumptions to get the real insight you need from your website visitors. You can improve your website's conversion rate by knowing what works and what doesn't. Get in-app feedback to help improve your mobile app experience. You can integrate feedback seamlessly into your app to target users at a particular moment in their user journey. Find out what you can do to earn 5-star app store ratings. Get data that goes far beyond click-through and open rates. Learn what users think about the content you send and use their feedback for improvement.

Faster client reviews, faster QA, instant feedback, and better websites! PageProofer allows clients and their teams to leave feedback, request changes and manage QA tasks from your website. Do you and your team use spreadsheets or documents to track issues? Are you able to get emails from clients when they request a change to their website? Are developers wasting their time trying to figure out which browser the bug occurred in? Are you able to quickly collect feedback from clients about design? Are you tired of using complicated bug tracking systems? Pageproofer solves all these problems. Pageproofer is the feedback tool that you will love to use. We have gathered all the knowledge we have from 20 years working with development teams and creative agencies. It's also something that your clients and team will love.

CA Flowdock unites all your conversations, work items, and tools. You can prioritize work, solve problems, search for and organize across time zones, locations, and teams. Your entire team can chat in real-time. Flows are the heart and soul of Flowdock. They provide open spaces for teams to communicate and collaborate. Invite project stakeholders to join your Flow, to participate in discussions, receive updates from your tools, as well as receive customized notifications. Threads are used to organize conversations within a team flow. These Threads allow team members to reply, keeping topics organized. Each conversation is color-coded to make it easy to identify a topic and jump back into a conversation. You can talk privately with a member or your team through our 1:1 Flows if you need to discuss confidential matters. To activate instant video chat or screen sharing using one of our favorite integrations, Appear.in, use the /appear command. This link is available to everyone on your team.

Kloud allows you to have more productive and engaging calls with your team by combining interactive video conferencing and Kloud. The best video conferencing tools such as LiveDoc combine real-time document collaboration, virtual whiteboards for teams and video conferencing with document share. Kloud is a web-based business meeting software that can be used from any browser, mobile app, or desktop. Complete web conferencing software that can host online meetings, conferences, and events. It also acts as a workspace for the team. Our software offers flexible solutions that can be used by businesses of any size, including small businesses. Kloud LiveDoc interactive Web conferencing allows you to host meetings right from your documents making them the focus of discussion.

How often do you give a set of website designs to developers only to have the final result need to be tweaked? Volley gives you the opportunity to give clear, visual feedback on any website. It's not always the easiest or fastest way to communicate changes. With the Volley extension, you can quickly provide feedback on specific design elements. This will simplify your review process. Volley Extension allows you to instantly capture feedback on any website. Attach files to support your comments. It works anywhere, even behind a login! Invite others to view your feedback and to respond to it. The feedback is task-based and includes browser, link, and OS data. Feedback is saved to a shared workspace with detailed screenshots. Similar tools can be used to iFrame your website if it feels awkward. Screenshots can be used to quickly review your website without losing context.

Let us handle your customer support. Our UK-based teams are available 24x7 to help you communicate your brand voice and delight your customers. We can help you onboard in as little time as one week. We also document all knowledge. You can scale up or down as needed. We can work with your existing tools and grow with you business. We can communicate with your customers through all channels, including social media. We monitor customer interactions to continuously improve our service and ensure complete customer satisfaction. An amazing customer service experience drives customer loyalty. Our UK-based team is made up of award-winning customer service experts who will match your brand's voice and ensure that your customers are happy with the service they receive. Our partnership will help you stay ahead in your industry and meet modern customer demands. Receive the latest industry insights directly to your inbox every month from other customer success professionals.

You can capture feedback in seconds, plan future roadmaps and share product updates all within a user-friendly, affordable platform. High-growth teams can use a seamless feedback management process. Your entire team can create a unified feedback collection system that captures all customer insights. Stories in UserVitals contain feedback and insights from various platforms. Get a better understanding of your users, evaluate feature requests, then tailor your solutions accordingly. A road mapping tool helps you organize, visualize, and track the progress of a project in real-time. This will improve alignment and transparency within your team. Filter and group users to analyze cohort numbers. Inform your customers about any product changes based on customer feedback. Your team is making great product improvements. Your customers should be able to see them. Introduce custom widgets and changelogs. Participate in every stage of product improvement.

Each idea has the option for users to leave comments. These comments can be answered directly from the Idea dashboard. The Idea dashboard is the central place to search, filter and track all ideas that are coming into IdeaPlan. Your app allows you to gather feedback, display your roadmap, communicate new product launches, and collect feedback. Your app is always available to users. Our Product Experience Platform is the ultimate tool for product teams to create value and solve problems for customers. We empower teams to create products that customers love by providing tools for customer insights, prioritizing ideas and planning roadmaps.

Atarim is trusted by thousands of teams around the world to work with their clients and teams. It reduces turnaround times for creative project from weeks (if you don't mind months) to just days. It's time for a collaborative environment without chaos. Get on the same page and centralize your workflow. The fastest collaboration experience in the world. Deliver great work instead of busywork. Atarim offers its customers the best in class onboarding and support. The world's largest brands and enterprises trust Atarim. Forget the endless emails and guesswork. Instead, use a central hub. You can let people leave comments on your work at any time, just by clicking and pointing. This way you don't have to chase up the person or explain what they meant. Log into your team's shared mailbox to see all client emails associated with the correct website. Each email is also associated with a specific task. Save hours each week and manage your project more efficiently.

Syncly's AI feedback analysis instantly categorizes and reveals negative signals hidden in feedback. Centralize your feedback, and take proactive action based on real time insights to elevate your 5-star customer experience. Use automated tagging to confidently categorize even in the face of an overwhelming influx customer feedback. Our AI model allows you to identify real issues that might not be as high as a CSAT. Identify real-time critical issues and explore top revenue influencing issues, as well as sudden peaks and drops. Use our analysis to quickly assess the top 10 negative reactions. Check out the top topics to empower your team and focus on what matters. Instantly visualize customer trends using charts. Detect anomalies and share them instantly to align organizations. Use a full-view dashboard to gain insights and make decisions for a consistent five star experience.

Miruni is an online feedback and task management system designed for webmasters and developers who manage websites on a variety of platforms, including Wordpress, Webflow and Shopify. It simplifies collaboration, allowing clients, stakeholders and team members to give clear, actionable comments directly on live websites. Miruni streamlines the editing and maintenance of websites, saving time and ensuring smooth communication. Key Features - Visual Feedback Collect: Capture precise remarks and annotations on live websites to ensure clear and actionable communications. - Centralized Task management: Consolidate website updates, bug reports and feedback into one dashboard to streamline workflows - Seamless integrations: Connect easily with WordPress and other tools for enhanced collaboration and simplified website management.

Pendo is a product-experience platform that helps software product managers deliver products that users love. Pendo allows product teams to answer questions such as "What features are customers using?" What features are they overlooking? Which ones are driving delight, and which are causing pain or confusion? These same insights allow you to quickly set up in-app messages and guides, as well as walkthroughs, without needing any programming. This will help users get the most out of your products. Pendo allows you to quickly identify the features and workflows that cause users pain and pleasure. You can then use the platform to guide users through these rough spots and encourage them to adopt the features that make them raving fans.

Better collaboration between and within companies Virtual workspaces allow internal and external teams to meet, share content securely, collaborate and get work done. You can say goodbye to "guest-access" issues. Instantly connect with clients, colleagues, and partners. HD video allows you to meet face-to-face. In a secure environment, review documents and chat live. Keep your business on track and be compliant. Everything is just a click away. You want a better way of sharing information within and outside your company. Avoid email overload and outdated documents. Challo workspaces provide content for everyone - files, emails and links, as well as application data - that is up-to-date and in compliance to your company's privacy policies. Challo allows you to work face-to-face no matter where you may be. You can communicate with your team via HD voice and video. Chat and share screens. Send a link to invite clients, partners, and colleagues. You can control what screen participants see.

Organizations are unable to reach their top employees, those who don't have a computer, business phone, or email address. Instead, companies rely upon outdated channels, such as private social media, quarterly magazines, notice boards, and local chat groups. This vast workforce is not being provided with the necessary work-related information. Companies are sacrificing value and reducing their bottom line in a world where speed matters more than ever.