Best Communications Software for BigCommerce - Page 2

Find and compare the best Communications software for BigCommerce in 2026

Use the comparison tool below to compare the top Communications software for BigCommerce on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Omnisend Reviews
    Top Pick

    Omnisend

    Omnisend

    $16.00/month
    8 Ratings
    Trusted by 125k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey—reaching the right audience, with the right message at the right time. Capture and grow subscriber lists with landing pages & popups. Engage customers with ready-made email templates & newsletters. Boost conversions with pre-built automations like welcome, abandoned cart workflows, yearly birthday emails, and more. Integrates easily in 1-click with Shopify, BigCommerce, WooCommerce, Wix & more. Unlike other platforms on the market, Omnisend allows you to reach out and engage your audiences across multiple channels via the same automation workflow: email, SMS, push notifications. You can also sync your segments to Google and Facebook to create retargeting ads on those platforms to deliver an immersive customer experience. With Omnisend, omnichannel marketing is an untapped opportunity that drives engagement and sales.
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    WebMaxy Analyzer Reviews
    Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight
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    Formstack Reviews
    With Formstack, automate manual processes, deliver solutions quicker, and go from idea to workflow in minutes and save hours—all with clicks, not code. Combining a visual workflow automation builder with digital forms, document generation, and eSignature solutions, the Formstack Platform enables you to quickly create countless solutions to your workday pains and your customers’ digital expectations. Build for your immediate needs—from applications to proposals to onboarding—and scale to help meet your larger, org-wide digital initiatives. All with the Formstack Platform.
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    Mailjet Reviews

    Mailjet

    Sinch

    $9.65 per month
    3 Ratings
    Discover the email solution tailored for dynamic teams seeking efficiency. We understand the challenges of finding an affordable yet effective email service, and Mailjet emerges as the ideal choice for your requirements. Our cutting-edge features empower your business growth while remaining budget-friendly. With our user-friendly email editor, Passport, you can effortlessly design stunning, responsive emails in just a few clicks. Choose from our extensive collection of free email templates or unleash your creativity by designing from scratch. Enhance teamwork with Mailjet’s Collaboration Toolkit, allowing real-time collaboration on the same email template or campaign, thus boosting your team's productivity. Significantly reduce feedback loops with our commenting and approval workflow, enabling quicker turnaround times. Tailor each email using the customer data you gather and segment your contact list to ensure the right content reaches the appropriate audience. It’s simple to make every recipient feel valued and recognized. Furthermore, analyze the effectiveness of your campaigns with real-time statistics provided for each sending, helping you refine your strategies for even better results. With Mailjet, achieving email marketing success becomes not only possible but also straightforward.
  • 5
    Bird Reviews
    Bird, previously known as MessageBird, represents the future of CRM tailored for Marketing, Sales, and Payments, facilitating more than 5 trillion messages each year across platforms like Email, SMS, and WhatsApp. Top brands efficiently enhance their growth through Bird by engaging in tailored interactions across these channels. Innovative organizations around the globe utilize Bird's robust applications and APIs to create effective communication solutions. Start your journey today and connect with your customers seamlessly across various channels, catering to diverse use cases regardless of location. You can send marketing messages, push notifications, order confirmations, delivery updates, and much more. If operational challenges are hindering your growth, leverage automated conversations and workflows to gather essential information upfront, minimize manual tasks, establish self-service options, and direct chats to the appropriate agents. With our dependable, auto-scaling APIs, you can quickly get started with extensive documentation, comprehensive API references, and user-friendly SDKs at your disposal. Experience the power of streamlined communication and watch your business thrive.
  • 6
    Emotive Reviews
    Consumers prefer genuine interactions over impersonal marketing messages. Emotive empowers eCommerce brands to build personalized connections with their customers through conversational texting, making it the first and only platform dedicated to human-to-human marketing. Shoppers are not interested in automated marketing; instead, they seek real salespeople who can assist them in discovering the ideal products. Our dedicated team engages with your website leads via text, focusing on boosting both conversions and customer trust. People desire communication with other people, steering clear of bots and generic marketing efforts. Once you establish campaigns, our human-verified AI efficiently handles the rest. The key to our success lies in combining real human agents with AI capabilities. Our unique technology equips sales representatives to promptly respond to inquiries, present special offers, and accelerate conversion rates. Additionally, you can monitor sales and extract data from various eCommerce platforms like Shopify, Magento, and BigCommerce. Conversations can easily be directed to your customer service platforms, such as Zendesk, Gorgias, or Slack, ensuring seamless communication. This innovative approach not only enhances customer experience but also drives business growth in a rapidly evolving digital landscape.
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    Synthesia Reviews

    Synthesia

    Synthesia

    $29 per month
    1 Rating
    Trusted by 90% of the Fortune 100, Synthesia is a leading AI video generation platform built for business. Create professional, presenter-led videos as easily as writing an email. Turn text into studio-quality AI videos in minutes, straight from your browser. There is no need for cameras, actors or production crews. As your products, policies and messaging evolve, your videos can be updated just as fast. Produce impactful training, onboarding, marketing and internal communications that improve clarity and drive results. Transform static documents and slide decks into engaging, human-like videos that capture attention and boost knowledge retention. Select from 240+ diverse and realistic AI avatars, or create a custom digital twin to maintain a consistent on-screen identity. Paste in your script and generate videos in 160+ languages and accents with built-in AI translation and dubbing. Enhance engagement with interactive features including clickable elements, branching scenarios and quizzes. Track viewer behavior with built-in analytics to measure performance and refine your content over time. Designed for enterprise organizations, Synthesia meets SOC 2 Type II, GDPR and ISO 27001 standards, with role-based access controls and secure deployment options. With just an internet connection, you can create, update, localize and distribute high-quality AI videos at scale.
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    WhatConverts Reviews

    WhatConverts

    WhatConverts

    $30.00/month
    What Marketing Converts? - WhatConverts provides a complete call tracking, lead capture, and reporting platform that gives marketers the power to "See What Market Converts!" Capture phone calls, chats, web forms, and eCommerce transactions. Trusted by over 10,000 companies and marketing professionals for tracking, managing and reporting all in one place Marketing professionals use this tool to monitor, manage, and report on PPC, SEO, and Social campaigns. WhatConverts is a fully featured call tracking platform. Our software solution is an all-in-one solution that can be used as a standalone solution. To enhance functionality, we can also integrate with other software platforms. All of the above are included: Call, Chat, Form, Chat, and eCommerce tracking. All the tools you need for real-time reporting and lead management in one platform. The solution provides a comprehensive set of tools for tracking website chat sessions, eCommerce transactions and custom online events, as well as integrated reporting for quotable leads and total lead management.
  • 9
    COZYROC SSIS+ Suite Reviews
    COZYROC's SSIS+ suite includes 270+ Data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services.
  • 10
    123FormBuilder Reviews

    123FormBuilder

    123FormBuilder

    $37.00 per user per month
    123FormBuilder, a Kiteworks company, builds secure forms for registrations, payments, applications, and surveys. Ensure safe data collection with encryption, HIPAA compliance, and Salesforce integration for streamlined workflows. The platform allows enterprises to effectively build, deploy, and manage forms, surveys, and questionnaires while maintaining high security standards. With millions of submissions per month, 123FormBuilder succeeds in regulated areas such as healthcare, government, and financial services.
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    Segmentify Reviews

    Segmentify

    Segmentify

    $750.00/month
    Look no further if you are looking for a personalization solution that will increase sales, customer engagement, and provide better insight into your customers than any other solutions. Imagine a tool that knew the preferences of your customers before they visited your site and could recommend the right products to them at the right time. Segmentify provides a personalized shopping experience at every touchpoint for each customer, giving you an advantage over your competitors. Segmentify, powered by machine-learning technology tracks and targets individual website visitors based on their unique online shopping habits better than any personalisation tool on the market. Forbes named us one of the top machine-learning companies to watch.
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    Replyco Reviews

    Replyco

    Replyco

    $33 per month
    Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
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    PATLive Reviews

    PATLive

    PATLive

    $39 per month
    Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.
  • 14
    Loqate Reviews

    Loqate

    GBG

    $100 per year
    Verify addresses using the most precise global location information available. Provide outstanding experiences to every customer, no matter their location. Users can effortlessly input an address through a streamlined, single-line capture method on any device or platform. This approach leads to quicker and more accurate completions of online processes, facilitated by type-ahead and predictive technology. Moreover, it stands as the most efficient means to refresh and improve address data, allowing for the attainment of exceptional quality and precision. By simplifying the way individuals enter their locations, it enhances user experience significantly across various platforms. Such advancements ensure that businesses can maintain up-to-date and reliable address information with ease.
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    Tolstoy Reviews

    Tolstoy

    Tolstoy

    $10 per month
    Enhance engagement and prompt actions through video branching with Tolstoy’s user-friendly interactive platform, which directs viewers to the content best suited for them. By interacting with your Tolstoys, viewers can make choices and provide text and video messages, as well as share contact details. Each interaction offers valuable insights into your audience, allowing you to refine your messaging accordingly. Gain a deeper understanding of your customers through their feedback while enjoying the convenience of Tolstoy’s seamless integration with your current marketing tools and workflows. With thousands of available integrations, you can easily channel responses and analytics into your existing CRM, email marketing platforms, and other tools you use. Embedding Tolstoy on your website is a simple one-click process that can significantly enhance engagement without requiring any coding. Utilize video branching to not only drive engagement and action but also to cultivate a more personalized connection with your audience. Ultimately, Tolstoy empowers you to understand your market and adapt your messaging effectively through the insights gained from customer interactions.
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    eStreamly Reviews

    eStreamly

    eStreamly

    $14 per month
    Go live and interact with your audience wherever they may be, allowing for a smooth selling experience across your website, blog, and social media platforms like Facebook, YouTube, and Instagram. Simultaneously broadcast to your Facebook pages and groups, YouTube, Instagram, and your own website, all while overseeing a centralized online store. Your eCommerce setup is easily integrated, enabling you to add products, polls, and information effortlessly. You can also set your own discount and shipping policies and connect your payment processor directly to your live stream, utilizing top-tier payment solutions. All transactions are tokenized, ensuring that payments are both safe and secure. eStreamly is designed to work seamlessly with your e-commerce platform, supporting integrations with Shopify, WooCommerce, and Square, and we are consistently working on adding new integrations. As your live session begins, you can link your social media accounts, allowing us to share content that makes every experience shippable. After your live event concludes, you will receive comprehensive analytics reports and data to help evaluate your performance and optimize future sessions. This holistic approach not only enhances user engagement but also drives sales and growth for your business.
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    Tarvent Reviews

    Tarvent

    Tarvent

    $16/month
    Tarvent is an all-in-one email marketing solution designed to streamline campaign management and improve customer engagement through powerful automation. The platform provides intuitive tools for setting up automated email sequences, segmentation, and real-time performance tracking. Tarvent’s dynamic content and A/B testing capabilities help businesses optimize campaigns and drive higher open rates and conversions. With seamless integrations with over 1200 CRM, marketing, and eCommerce platforms, businesses can easily manage their email marketing efforts across different tools. The platform also ensures data privacy and provides features such as automatic list cleaning and suppression rules to maintain email hygiene. Whether for transactional emails or marketing automation, Tarvent offers an accessible and effective solution for businesses of all sizes to improve their email marketing strategy.
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    Clear Ring Reviews

    Clear Ring

    Clear Ring

    $174.73 per month
    Clear Ring is an innovative platform that leverages AI for lead tracking and intelligence, empowering businesses and agencies to effortlessly capture, attribute, and scrutinize every customer interaction—whether from calls, web forms, live chat, or offline events—within a single, cohesive dashboard. This platform provides complete transparency regarding lead sources and evaluates which campaigns genuinely contribute to business success, eliminating uncertainty. In addition to standard call tracking, it enhances functionality by integrating multi-channel lead capture with sophisticated AI capabilities that transcribe dialogues, assess emotional tone, categorize results, detect buying signals, and correlate interactions with revenue, enabling teams to refine expenditures and demonstrate return on investment effectively. Users benefit from detailed lead attribution across various channels such as search, advertisements, and organic sources, alongside smooth integrations with analytics, advertising, accounting, CRM, and automation platforms. Furthermore, the platform features advanced reporting that clearly outlines campaign effectiveness, call specifics, result categories, and revenue correlations through visually appealing dashboards, ensuring that users have all the insights they need at their fingertips. By utilizing Clear Ring, organizations can make data-driven decisions that significantly enhance their marketing strategies.
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    Bouncy Reviews

    Bouncy

    Bouncy

    $3.60 per month
    Bouncy is an advanced email verification and list management platform that utilizes AI technology to assist businesses in maintaining, validating, and overseeing their email lists, ultimately leading to decreased bounce rates, enhanced deliverability, and the safeguarding of sender reputation by eliminating invalid, dubious, or temporary email addresses that could negatively affect campaign outcomes. The platform's verification system conducts over 20 checks for each email, encompassing aspects such as syntax accuracy, domain validity, MX and SMTP verification, as well as detecting spam traps and disposable emails, while also screening for role-based addresses, providing comprehensive analytics and categorized results to enable users to export pristine lists and concentrate on genuine contacts. With the capability to clean large lists efficiently, Bouncy can process tens of thousands of emails every minute and features a real-time API that allows for address validation during data entry in forms, checkout processes, or CRM uploads, boasting response times of less than a second. Additionally, Bouncy's intuitive interface ensures that users can easily navigate the platform and access the insights they need to optimize their email marketing efforts.
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    SurveyMethods Reviews

    SurveyMethods

    Survey Methods

    $12 per user per month
    Easily design online polls using SurveyMethods, a versatile cloud-based survey platform. This tool enables users to craft online surveys, send email newsletters, conduct polls, and manage registrations for events. With SurveyMethods, you can create surveys aimed at collecting customer insights, conducting market analysis, assessing employee performance, and various other purposes. Additionally, the platform offers a selection of professionally crafted survey templates to help users develop advanced online surveys. Recognized for its excellence, SurveyMethods combines robust features with user-friendly functionality, all at a competitive price point, making it a top choice for survey needs. Its intuitive interface ensures that even those with minimal technical skills can create effective surveys effortlessly.
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    Retently Reviews

    Retently

    Retently

    $39 per month
    NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.
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    Bloomreach Reviews
    Bloomreach transforms the e-commerce landscape through personalization. Its innovative data engine consolidates real-time information about customers and products, enabling businesses to gain insights into true customer desires. By linking this insight across various channels, the e-commerce experience becomes boundless, adapting to customers’ evolving preferences as they shop. Powered by Loomi, Bloomreach's AI platform for e-commerce, this approach opens up countless new avenues for making purchases. The suite of Bloomreach products encompasses Engagement, a marketing automation tool; Discovery, an advanced e-commerce search solution; Content, a headless content management system; and Clarity, which offers AI-driven conversational shopping experiences. With numerous AI patents to its name, the company caters to a diverse array of global brands, including Williams-Sonoma, Bosch, Puma, and Marks & Spencer, illustrating its broad market impact. This comprehensive approach ensures that businesses remain competitive in a rapidly changing digital marketplace.
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    Hippo Reviews
    Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.
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    Vizury Reviews
    Regardless of whether you operate an eCommerce platform, a large retail chain, a tech application, or a direct-to-consumer brand, Vizury's unparalleled technology empowers you to deliver exceptional experiences tailored to each individual customer. By dismantling the barriers between various customer interaction points—such as websites, mobile apps, email communications, messaging platforms, and brick-and-mortar locations—Vizury's platform enhances your ability to increase revenue by re-engaging customers across all channels. For over a decade, Vizury has been instrumental in assisting global retail and eCommerce brands in both acquiring and retaining their clientele. With its comprehensive integrations and ready-to-use features tailored for eCommerce and omnichannel retail, capitalizing on online shopper revenue has become remarkably straightforward. Users of Vizury witness substantial growth thanks to technology that is specifically designed to elevate conversion rates. Brands utilizing Vizury successfully generate millions of customer conversions each month, reflecting the platform's effectiveness. Additionally, leverage our dedicated team of digital marketing professionals to craft captivating and impactful campaigns tailored to your needs on Vizury, ensuring a strategic approach to your marketing efforts.
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    Aritic Mail Reviews
    Ensure timely delivery of emails to both public and business inboxes. Keep track of your organization's email-sending activities with real-time monitoring of domains and IPs. With our API, you can begin dispatching transactional email notifications in mere minutes. Utilize our robust cloud API and webhook to efficiently process incoming emails, monitor click rates, and manage operations. Aritic Mail guarantees prompt delivery of transactional emails to your customers, consistently maintaining high delivery speeds. Rely on Aritic Mail for immediate transactional email delivery with no lag and optimal inbox placement. The cloud-based Aritic Mail email server enables instantaneous email dispatch while providing ongoing delivery tracking. Take advantage of the Aritic Mail API, compatible with nearly all programming languages, for smooth integration with any technology stack. By using Aritic Mail for all your organization's email communications, you can enhance and oversee your email sending reputation, ensuring all messages reach their intended recipients without delay. This comprehensive approach to email management can significantly improve your overall communication strategy.
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