Best Communications Software for AWS App Mesh

Amazon Chime is a communications platform that allows you to meet, chat, or place business calls within and outside your organization using one application. Amazon Chime allows you to select the features you need for online meetings and video conferencing. You only pay when you use them. Amazon Chime Voice Connector carries voice traffic over the internet. It can be scaled to meet your capacity requirements. This allows you to save money by eliminating fixed phone network costs. It also simplifies voice network administration by moving it to the AWS Cloud. Amazon Chime allows you to choose the communication options best suited to your business. You can choose from chat, meetings, and business calls or use Voice Connector for voice traffic over the Internet. You can choose the communication method that best suits your business needs with Chime.

Amazon Simple Email Service (SES), a cost-effective, flexible and scalable email service, allows developers to send mail from any application. Amazon SES can be configured quickly to support multiple email use cases including marketing, transactional, and mass mail communications. Amazon SES's flexibility in IP deployment and email authentication options allow for greater deliverability and protect sender reputation. Additionally, sending analytics measure the impact of each individual email. Amazon SES allows you to send secure, global, and scaled email. You can easily configure email sending using either the Amazon SES console or APIs. Amazon SES also supports email receipt, which allows you to interact with customers at scale. Amazon SES is a subscription service that allows you to pay only for what you use, regardless of the use case or volume of your messages.

Amazon WorkMail is a managed, secure business email and calendar service that supports both desktop and mobile client applications. Amazon WorkMail allows users to seamlessly access their email, contacts and calendars via any client application they choose, including Microsoft Outlook, native iOS, Android, and any other client application that supports the IMAP protocol. To meet compliance requirements, you can integrate Amazon WorkMail into your corporate directory. You can also use email journaling to control both the keys that encrypt and the storage location. You can also establish interoperability to Microsoft Exchange Server and programmatically manage resources, users, and groups using the Amazon WorkMail SDK.

Amazon Transcribe allows developers to add speech-to-text capabilities to their applications. Computers cannot search for and analyze audio data. Recorded speech must be converted into text before it can be used for applications. Customers used to have to work with transcription companies that required them to sign lengthy contracts and were difficult to integrate into their technology stacks. Many of these providers use outdated technology which is difficult to adapt to different situations, such as low-fidelity phone audio that is common in contact centers. This results in poor accuracy. Amazon Transcribe uses deep learning called automatic speech recognition (ASR), to quickly convert speech into text. Amazon Transcribe is a tool that can be used to transcribe customer calls, automate subtitles, and generate metadata to support media assets in order to create a searchable archive.

Amazon Simple Queue Service is a fully managed message queue service that allows you to scale distributed systems, microservices, and serverless applications. SQS removes the complexity and overhead involved in managing and operating message-oriented middleware and allows developers to concentrate on differentiating work. SQS allows you to send, store, or receive messages between software components at any volume without losing messages, or requiring additional services. You can get started with SQS within minutes by using the AWS console, Command Line Interface, or SDK of choice and three simple commands.

Amazon Simple Notification Service is a fully managed messaging platform that allows for system-to–system and app-to–person (A2P), communication. It allows you to communicate between systems using publish/subscribe patterns (pub/sub), which allow messaging between decoupled microservice apps. You can also communicate directly with users via SMS, mobile push, and email. The system-to–system pub/sub functionality allows for topic-based, high-throughput push-based, many–to-many messaging. Your publisher systems can use Amazon SNS topics to fanout messages to large numbers of customer endpoints or subscriber systems, including Amazon SQS queues and AWS Lambda functions. You can send messages to large numbers of users using the A2P messaging functionality. This allows you to use either a pub/sub or direct-publish message using one API.

Amazon MQ is a managed messaging broker service for Apache ActiveMQ. It makes it easy to create and manage message brokers in the Cloud. Message brokers allow multiple software systems to communicate and exchange information, even though they may use different programming languages and platforms. Amazon MQ helps reduce your operational burden by managing ActiveMQ, an open-source message broker, provisioning, setup and maintenance. It uses industry-standard protocols and APIs for messaging to connect your existing applications to Amazon MQ. These include JMS, NMS and AMQP. Standardization means that you don't have to rewrite any message code in most cases when migrating to AWS.

AWS Elemental MediaLive, a broadcast-grade service for live video processing, is available. It allows you to create high-quality video streams that can be delivered to broadcast televisions as well as internet-connected multiscreen devices like smart phones, tablets, and set top boxes. The service encodes live video streams in real time, compresses larger video sources into smaller versions and distributes them to your viewers. AWS Elemental MediaLive allows you to easily set up streams for live events or 24x7 channels. It also features advanced broadcasting features, high availability and pay-as–you-go pricing. AWS Elemental MediaLive allows you to focus on creating engaging live video experiences for your viewers, without having to worry about building and maintaining broadcast-grade video processing infrastructure. AWS Elemental MediaLive automates all aspects of video encoding infrastructure provisioning and management.

AWS IoT Core allows you to connect IoT devices directly to the AWS cloud without having to manage or provision servers. AWS IoT Core supports billions of devices and trillions in messages. It can process and route these messages to AWS endpoints as well as other devices securely and reliably. AWS IoT Core allows your applications to keep track of all your devices and communicate with them even when they're not connected. AWS IoT Core makes it easy for you to use AWS services such as Amazon Kinesis and Amazon SageMaker, Amazon DynamoDB and Amazon CloudWatch, Amazon CloudTrail, Amazon QuickSight and Amazon CloudWatch. This allows you to create IoT applications that collect, process, analyze, and act upon data generated from connected devices without the need to manage any infrastructure. AWS IoT Core lets you connect any number devices to the cloud, and to other devices, without having to manage servers.

Transport for live video that is reliable, secure, and flexible Prepare file-based video assets to be broadcast on-demand and multiscreen delivered. Convert inputs to live outputs for broadcast or multiscreen video delivery. Package live and on-demand video content. Store and originate video assets for on-demand or live media workflows. Server-side ads can be used to personalize and monetize multiscreen content. Convert inputs to live outputs for broadcast or multiscreen video delivery. Prepare file-based content to be broadcast on-demand and multiscreen delivered. Manage video networks for both live and on-demand content. Connect a live source to AWS Elemental MediaLive. Customers can transform media production, media supply chain, broadcast, streaming, direct-to consumer, and analytics with the most purpose-built cloud capabilities. AWS helps customers reinvent media and entertainment.