Best Communications Platform as a Service (CPaaS) of 2025 - Page 2

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases

Any product can be enhanced with live video and audio. You can start with our Daily Prebuilt user interface or create your own layouts using our APIs. We offer a fully-supported Daily Prebuilt user interface, as well as lower-level APIs that allow you to have complete UI/UX flexibility. Start by copying our sample repos. You can switch from prebuilt to customized at any time, while still using the same APIs. Daily Prebuilt is our plug and play embed. It's a fully functioning video chat that supports HD screen sharing, text chat and recording. For developers building custom video UI/UX. You can control audio and video tracks. Daily call object allows you to control layout and workflow. Automatic bandwidth management that responds to changing network conditions.

Authkey.io stands as an exceptional Enterprise Omni Channel API platform, offering an extensive suite of communication tools and APIs meticulously designed to empower businesses in their quest for efficient and secure customer engagement. SMS API:A seamless communication symphony with its event-based messaging prowess. This facet encompasses the seamless orchestration of Bulk SMS delivery, transactional messages, one-time passwords (OTP), and the authentication process through call-based interfaces. Voice API: This dynamic capability ensures the delivery of OTPs through vocal messages, providing an alternative avenue that ensures the recipient's prompt access. Email API: Reliable and rapid delivery of emails, serving critical functions such as password verification, account creation, OTP distribution, and email validation. WhatsApp Business API: The contemporary business landscape requires a direct conduit to reach the massive audience on the WhatsApp API facilitate this engagement, enabling businesses to establish a direct line of communication with their audience. Two-Factor Authentication (2FA) API: Seamlessly dispatching OTPs, verifying logins, and bolstering the security architecture of business software, CRM systems.

Dyte's Video SDK and APIs are SOC 2, GDPR, and HIPAA compliant. Embed scalable, customisable and secure video call into your web or mobile app with just few lines of code. It is compatible with Android, iOS, React Native, Angular and many more languages. With an uptime of 99.99%, industry-leading documentation, UI kit and out of the box plugins, customize the video experience within minutes.

As a global leader in customer communication solutions, we empower businesses to elevate their customer interactions. Our expertise lies in navigating the complexities of modern consumer engagement, driving growth, and enhancing customer satisfaction through streamlined, secure processes. GreenAds Global offers a comprehensive suite of tools to boost your customer outreach: WhatsApp Business API integration Rich Communication Services (RCS) AI-powered chatbots High-volume SMS campaigns Advanced voice messaging systems Partner with us to transform your customer engagement strategy and stay ahead in today's dynamic business landscape

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.

In 2013, Flowroute emerged as the pioneering software-centric carrier, introducing the Flowroute HyperNetwork™ to meet the rigorous demands of carrier-grade services while leveraging the flexibility, automation, and scalable nature of cloud technology. The Flowroute SIP Trunking solution allows for seamless integration with existing PBX systems or analog/digital telephone adapters in just a few steps. Customers enjoy the freedom to adjust their call capacity as needed, paying solely for the minutes they consume, which means there are no limits on concurrent calls with Flowroute’s inbound SIP trunking. This eliminates the hassle of capacity planning, as the system automatically generates new instances to accommodate increasing call volumes, ensuring that voice services can expand effortlessly. Additionally, Flowroute optimizes outbound call audio transmission through the most efficient routing path available, enhancing call quality while reducing costs for both local and international calls. Overall, Flowroute's innovative solutions provide unparalleled flexibility and efficiency in telecommunications services.

Our reliable and simple SMS and Voice 2FA product allows you to validate leads and block bad actors so that you can engage worldwide customers. RingCaptcha's 2-factor authentication (2FA), provides a screen to block fake leads, while our backend code identifies and blocks suspicious requests and adds them to a blocklist to protect your business. RingCaptcha allows you to validate your leads so your sales team can know which ones are genuine and which are not. Review leads to identify competitors and stop them from getting inside information about your business. To screen repeat trial users who are not interested in purchasing your product, capture user data and increase costs. Get real leads, not freeloaders! A single click can often be all it takes to start a sales process. Use 2FA by SMS/Voice for real leads.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

You don't have to spend months creating in-app messaging feeds and messaging. Instead, you can implement them in as little as a matter of weeks using Stream's activity feeds or in-app chat APIs. Stream's flexible UI kits, reliable APIs, and developer-friendly SDKs allow product teams to quickly integrate polished communication functionality found on social media platforms like Instagram, Facebook Messenger, or WhatsApp. Stream's APIs have an industry-leading 99.999% uptime guarantee, more than a billion users, and 5,000,000 concurrent connections. This makes them highly scalable and ideal for both enterprise-grade businesses as well as growing startups. Easy-to-use software components make it easier to ship fully-featured activity feeds, in-app chat functionality, and other features faster. This gives your product an edge.

Dolby.io serves as a cloud-based platform offering APIs for audio, voice, and video, enabling the enhancement of media and communication applications. By integrating high-definition audio and video, developers can elevate the overall user experience to a premium level. With just a few lines of code, features such as speech leveling, noise reduction, loudness correction, and speech isolation can be seamlessly implemented to enhance media quality. This eliminates the tedious, time-consuming, and expensive task of manual audio processing by providing insights into audio composition and quality without the need for listening. The platform acts as a transformative API resource for media and communication, enhancing every real-time interaction and content piece. Whether addressing challenges related to poor audio and video quality, seeking data-driven insights, or striving to ensure smooth communication for customers, Dolby.io offers the necessary tools to achieve these goals. The set of APIs is specifically designed to facilitate effective communication, collaboration, and success, ensuring users remain engaged throughout their experience. With these straightforward and intelligent APIs, elevating your media capabilities has never been easier.

Video conferencing infrastructure for a world that is video-first. It is easy to integrate native iOS, Android and Web SDKs to add audio & video conferencing to your applications. These experiences are possible in a virtualized, remote-first world. This revolution is fuelled by 100ms' best in class quality and ease-of-use. Our team has been working with live video for years. We have solved this problem at world-class scales in different network and device environments. The fastest integration time is essential for a great infrastructure provider. 100ms powers resilient audio/video right out of the box and allows you to increase the speed of iteration 10x. You can host up to 10K people, stream to Youtube, or do custom layout recording. We have simplified the SDK layer and made it fully customizable. You can add up to 1000 hosts to a video conference without compromising audio-video quality.

Streamline the development of your video calling application by saving valuable time on UI and feature implementation. By using only five lines of code, you can seamlessly integrate video calling into your project. Simply generate an API Key to create a secure connection between your application and Video SDK. This setup ensures a robust end-to-end encrypted link between your app and our servers. By incorporating straightforward JavaScript code into your website, you'll find it easy to build an interactive video calling solution. With just a few lines of code, you can create an engaging video calling app tailored to your needs. Additionally, the Analytics Dashboard provides insights to track service usage and allows for manual operational control. Everything you need is included to create custom and branded live shopping experiences tailored for eCommerce brands of any size. Furthermore, all the necessary tools are available to develop secure telemedicine communication APIs and SDKs, ensuring safety and compliance at any scale. This comprehensive approach empowers you to innovate and expand your digital offerings efficiently.

YCloud provides a comprehensive solution that features top-tier capabilities while maintaining flexible and competitive pricing. It supplies essential communications infrastructure that empowers businesses to grow and evolve effectively. The web-based platform enables users to schedule messages with ease and flexibility. Capture attention and engage customers through tailored marketing campaigns across all channels, with no coding skills necessary. Seamlessly integrate with numerous applications to streamline your tasks, allowing you to focus on what truly matters, all without the need for coding. It also supports two-way messaging, ensuring a consistent connection with SMSC while delivering enhanced session connectivity and increased throughput. Additionally, it incorporates multi-factor authentication through SMS, voice, WhatsApp, and email, ensuring robust security measures to prevent fraud, data breaches, or revenue loss. YCloud's services not only enhance communication but also improve overall operational efficiency, making it an invaluable asset for modern businesses.

Integrate a chat feature into your application effortlessly by utilizing just a few lines of code from our extensive library of SDKs designed for both web and mobile platforms. With a single line of code, you can establish a secure connection to our services, allowing you to create UI components tailored to your specific needs. We've handled the complex aspects of development so that you can focus on bringing your vision to life. Robin’s Chat SDKs are not only ready to use but are also secure and scalable to accommodate your growing user base. Our platform is engineered with scalability in mind, ensuring that you can craft the chat experience you’ve always envisioned. Provide an engaging chat interface that will delight your customers, backed by robust security measures, including 256-bit AES encryption at rest and TLS 1.2 for data in transit. With Robin Chat, you receive a comprehensive toolkit that includes every necessary page, component, and interaction. This means you can integrate Robin into any application quickly and efficiently. The process is straightforward—build a dependable and functional chat experience in your mobile or web app today, and effortlessly incorporate direct messaging capabilities into your product. Embrace the opportunity to elevate your user engagement through seamless communication.

Stop juggling multiple apps for customer interactions and streamline everything with Ticker! Elevate your business communication via our all-in-one omnichannel platform. Seamlessly handle customer inquiries, tickets, products, sales, and much more. Consolidate chats from platforms like WhatsApp, Instagram, and Messenger into a single conversation thread for a more organized approach. Gain a comprehensive view of your customers to ensure no detail is overlooked. Quickly develop chatbots for all your communication channels, customizing them for various days and time slots to ensure they are responsive in any context. You can also create and manage your business inventory efficiently. Boost your sales directly through chat while monitoring your revenue with our integrated CRM features. Engage with your customers on their preferred messaging apps, including WhatsApp, Instagram, and Facebook Messenger, and enrich your conversations by sharing files or images to provide them with precise information. With Ticker, you can enhance customer satisfaction while simplifying your operations.

WebRTC enables the integration of real-time communication features into applications by utilizing an open standard. It facilitates the transmission of video, audio, and various data types between users, empowering developers to create robust solutions for voice and video interactions. This technology is compatible with all contemporary web browsers and native applications across leading platforms. The underlying technologies of WebRTC adhere to an open web standard and are accessible through standard JavaScript APIs available in major browsers. Additionally, for native mobile applications such as those on Android and iOS, a library is provided that replicates the same capabilities. The WebRTC initiative is open-source and has backing from prominent companies like Apple, Google, Microsoft, and Mozilla, among others. Furthermore, the Google WebRTC team is responsible for the upkeep of this resource page, ensuring users have access to the latest developments and information.

Communication Platform As A Service, smsmode© offers complete mobile messaging routing. Connect with your customers anywhere in the world using our innovative and powerful tools. smsmode© integrates seamlessly with your existing tools, allowing you to maximize their potential by integrating mobile messaging. Use our REST, SMPP, and plugins to build these custom integrations for your applications, CRMs, ERPs, and more. Our documentation and experts will help you achieve your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR Commitment

PageGate functions as a server application dedicated to sending SMS and text messages to various wireless devices, including mobile and cell phones. It offers multiple methods for dispatching messages, such as through networked computers, email, websites, command line tools, text files, serial ports, and integration with other software applications. Messages can reach telecom providers via several means, including the Internet (using protocols like SNPP, WCTP, and SMTP), modems (TAP, UCP, GSM, TONE), or through direct serial connections (TAP). PageGate is designed for high capacity and includes built-in redundancy and failover mechanisms, ensuring that critical messages are delivered promptly. In contrast, NotePager Pro is a user-friendly desktop application that also facilitates the sending of text or SMS messages to mobile devices and cell phones. By utilizing an Internet connection, modem, or cellular modem, NotePager Pro enables efficient communication in a straightforward manner. Both applications exemplify the versatility and reliability of modern messaging solutions.

Introducing a Real-Time Engagement Platform designed to foster genuine human interactions. When individuals can see, hear, and respond to one another, their engagement time increases significantly. With Agora, you can seamlessly integrate immersive voice and video capabilities into any application, accessible on any device and from anywhere. Agora offers a suite of SDKs and foundational elements that unlock a myriad of real-time engagement opportunities. Our network actively tracks performance, selecting the optimal routing path to ensure sub-second latency across a global infrastructure of over 200 data centers. It is designed to work with all major development platforms and is optimized for mobile devices to minimize battery drain. Built to handle sudden increases in traffic, it can effortlessly scale from one user to millions, meeting your business needs. Developers have the freedom to craft bespoke experiences through our comprehensive APIs, customizable user interfaces, and readily available third-party integrations. By choosing Agora, you provide your users with superior quality real-time voice and video, featuring intelligent routing and ultra-low latency for an unmatched experience. With such capabilities, Agora positions itself as a leader in the realm of real-time communications.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

If you seek top-notch voice, messaging, and additional features, it’s essential to select an API provider that operates its own nationwide network. By cutting out intermediaries, you can reduce expenses, enhance your control, and create the application that your users truly desire. While you may already have experience in this field, a reliable partner is crucial to help you achieve the growth you aspire to. Whether you opt to utilize your own carrier or develop a completely new solution, Bandwidth equips you with the necessary tools to unlock your full potential. Serving as a versatile communications platform, Bandwidth offers extensive flexibility for your needs. You require seamless integrations, robust enterprise-level APIs, and intelligent tools to effectively manage your communication system. We prioritize openness in the areas that matter most to you, providing you with options and control over your operations. Our extensive global network ensures direct connections where it counts, delivering unparalleled reliability. Ultimately, this approach fosters stronger relationships with your customers while allowing your business to scale seamlessly in any direction you choose. Additionally, Bandwidth's commitment to innovation ensures that you are always equipped with the latest advancements in communication technology.

Mesibo serves as a robust real-time communication platform that enables the seamless integration of messaging, group chats, voice calls, and video conferencing into both mobile and web applications. When developing the Mesibo APIs, our primary focus was on ensuring reliability, performance, and scalability, as we recognized that overly complex APIs can lead to unnecessary complications and increased error rates in applications. Rather than following the trend of convoluted API designs, we have prioritized simplicity while maintaining powerful capabilities. In this section, we will delve into the intricacies of Mesibo's real-time APIs. It is advisable to check out the source code of one of the sample applications available on GitHub to gain insights into how these APIs are effectively utilized. This approach will facilitate your ability to write cross-platform code seamlessly. In the subsequent sections, we will outline the APIs along with their respective names and parameters, providing you with a comprehensive understanding of their functionality. Additionally, this will empower you to implement the APIs more effectively in your projects.

Provide prompt and tailored communication through international SMS/RCS and voice cloud services. Enhance your customer insights with actionable intelligence derived from global phone numbers and subscriber data. Utilize TeleSign’s Messaging API to code once and effectively reach your audience at scale, leveraging seamless delivery across various channels. The TeleSign Messaging API supports SMS, RCS, and WhatsApp, empowering you to create secure digital interactions that engage customers globally. By integrating a unified Messaging API, you can begin dispatching dependable and secure messages via SMS, RCS, and WhatsApp to your clientele today. Opt for one, two, or all three channels to diversify your programmable messaging approach and broaden your reach. With over 120 optimized points-of-presence and more than 700 direct-to-carrier routes, connect with an even larger customer base effortlessly. This expanded network ensures your messages are delivered efficiently and effectively.

IntelePeer’s Communications Automation Platform (CAP) offers a cloud-based solution tailored to streamline customer interactions and elevate user experiences. This platform integrates seamlessly with enterprise applications, enabling businesses to enhance efficiency, reduce operational costs, and automate communications across multiple channels like voice, SMS, and social messaging. Leveraging generative AI, CAP supports omnichannel communication and adapts to on-premises, cloud, or hybrid infrastructures, making it a flexible choice for modernizing organizational workflows. With robust enterprise-grade security and compliance features, IntelePeer ensures the protection of sensitive data while empowering organizations to optimize their communication strategies.