Best Cloud Management Software for Zendesk

With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Go beyond asset management. Turn complexity into capability. Our cyber asset analysis platform empowers security teams by providing total visibility into the assets, context and risks that make up their attack surface. With JupiterOne, organizations transform asset visibility from frustration into strength.

Flexera One transcends traditional IT asset management and financial operations by providing a comprehensive SaaS suite for hybrid IT environments. The platform delivers full visibility into hardware, software, SaaS subscriptions, and cloud infrastructure, enriched with proprietary data on millions of technology products via Technopedia®. Organizations gain intelligence on asset usage, vulnerabilities, and lifecycle events like end-of-life and end-of-support, enabling cost savings and risk reduction. Flexera One integrates ITAM with FinOps to optimize cloud spending, software licenses, and SaaS renewals, while also enhancing security and regulatory compliance. Sustainability efforts are supported through carbon footprint visibility and compliance reporting. It helps bridge communication gaps between IT and business units by aligning technology investments with business outcomes. With deep vendor integration and continuous data updates, the platform provides a reliable source of truth for IT investments. Flexera One fuels strategic decisions that improve ROI and accelerate digital transformation.

Introducing a comprehensive, modular tool designed for streamlined management of your infrastructure, whether it resides in the cloud or on-premises. In today’s business landscape, many organizations operate across various cloud platforms such as Amazon Web Services, Microsoft Azure, and Google Cloud, while also maintaining legacy on-premises systems. This creates a complex multicloud hybrid infrastructure that is constantly evolving, making it challenging to obtain a holistic view of the entire environment. Without visibility, effective control becomes nearly impossible. USU’s Hybrid Cloud Management solution offers a cohesive perspective on your IT infrastructure and contracts, providing clear options for overseeing both cloud resources and data centers. It empowers you to take charge of every facet of your hybrid cloud environment, from technical operations and cost management to usage analytics and compliance. By leveraging this solution, you can enhance the efficiency of your infrastructure management, ultimately driving better business outcomes.

Organizations are now adopting a novel approach to managing their Software as a Service (SaaS) environments, aiming to reduce risks, enhance budget efficiency, and establish comprehensive governance. The proliferation of SaaS applications has become ubiquitous, rapidly surpassing the control of IT departments. This evolving scenario reflects a complex environment characterized by decentralized IT operations driven by individual business units, resulting in what can be described as 'underground digitalization'—the unauthorized implementation of various IT solutions to boost operational efficiency. Such decentralized IT represents a fundamental shift that remains largely unrecognized and poorly managed, posing significant risks related to compliance with regulations like GDPR, security vulnerabilities, and potential underperformance, all of which require careful oversight. As large organizations navigate this wave of decentralization, they must embrace it to accelerate their digital transformation efforts. Beamy offers a solution by continuously identifying and monitoring all SaaS applications utilized within your organization, empowering stakeholders to maximize the value of their SaaS portfolio by visualizing usage patterns, comprehending the risks associated with shadow IT, and facilitating more informed decision-making processes. By leveraging tools like Beamy, companies can better navigate the complexities of their SaaS ecosystems and turn potential challenges into opportunities for growth.

Oomnitza is the most flexible Enterprise Technology Management platform in the industry. It automates key business processes for IT. Our SaaS solution features agentless integrations, best practice workflows and low-code workflows. It enables enterprises to achieve operational, security, and financial efficiency quickly leveraging their existing endpoints, applications, network infrastructure, and cloud infrastructure systems. We work with some of the most innovative and well-known companies to optimize their resources, reduce cyber risk, expedite audits, and enhance digital experience. Learn more at Oomnitza.com.