Best Cloud Communication Platform Software in Europe

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Engage your audience to get more done. Whispir allows you to automate, personalize, and layer your communications using smart workflows. Only cloud communications platform that delivers extraordinary experiences. With our drag-and-drop template builder, you can create high quality templates for email and social media in minutes. We also offer over 60 components, from images to maps. Automate your communications and streamline your processes, from daily tasks to complete marketing campaigns. Integrate all of your data points, from CRMs to third-party tools, and put your data into action. Your content will reach the right people at just the right time. Real, tangible results that engage your audience, coordinate events, and innovate your business processes.

Transform your incoming calls into on-demand interactions. Modern tools allow for modern communication across all stages of the custom cycle. Personalized experiences are key to gaining loyalty, defending competitors and accelerating growth in today's highly competitive business environment. Every stage of the customer journey should place speech at the heart of all interactions with customers. For a seamless customer experience, humanize the relationship between your brand's customers and your customers by creating more engaging and empathic voice experiences.

All interactions and channels within the contact center can be handled by one routing application. Not seven, five, or three solutions, but one to manage voice, chat, email and social media interactions. Avoid having multiple agents working on the same customer via different channels and giving two different answers. Every touchpoint and the contact center are connected. Your agents will seamlessly move between channels and your customers won't notice any difference in service quality. Customers can communicate their needs in plain English to the system, without having to use a touch-tone menu. Let us help you create a self-service IVR system for your customers. You can access all information from one dashboard.

Sign up online to get a number that you like from our website within an hour if you're interested. We are so confident that our products and customer service will be a hit that we won't lock you into long-term contracts. You can contact our Australian support team if you prefer not to use our online tools. We offer the best rates on the market and don't charge hidden fees or charges. Your business can stay connected no matter where you are thanks to the technology behind easy-inbound products and services. Never miss a chance to connect with a customer! We want every step to be simple, from explaining our services to connecting your phone service to the ongoing usage of our products. Our staff is well-versed in technical matters and will help you to understand the technical details we have spent so much time learning.

With SMS, Chat Apps and Voice APIs, you can create more engaging customer experiences at large scale. It is easy to automate notifications using industry standard APIs. Expertise is available 24/7 to ensure you have the support you need. Our global, carrier-grade platform ensures reliable delivery. With coverage in 190 countries and 130 network operators, you can reach your customers from anywhere. You can reach your customers from anywhere with notifications, reminders, passwords, alerts, and one-time passwords. With one API, you can send messages to multiple platforms and customers. All it takes to get live support is a click of a button. This API allows you to convert text to speech to create personalized, private messages on a large scale. The Campaign Manager allows you to instantly send SMS campaigns without the need for an API. Access the online portal, upload your contacts, and get started communicating.

VoiceSage solves problems in Contact Centres, Collection Teams and Operations Departments. Our platform allows companies to reduce low-value calls and pre-screen outbound phone calls. This ensures that clients are available to talk to you and achieves your desired outcomes. We can help you increase your SMS conversion rates, and offer self-service options for payments, logistics, and transactional events via voice, email, and social media.

Breakneck speed is the hallmark of new technologies. If you are like most companies, adoption is crucial sooner than later. Magna5 provides everything you need to modernize IT to reduce costs and improve efficiency within your organization. All this from one trusted provider. We help you navigate the digital transformation journey today, while also providing support and monitoring IT operations. You can improve efficiency and reduce costs within your organization. We help you improve your customer experience by facilitating everything from moving to the cloud to monitoring IT operations and help desk support to managing security, data backups and recovery operations to implementing cost-saving voice service.

MiCloud Connect is a cloud communications, collaboration, and contact center service that is simple to use. MiCloud Connect combines an intuitive user experience and Google Cloud's proven reliability to make every aspect of the service simple and secure. Google Cloud's industry-leading reliability and security, as well as scalability, ensures that MiCloud Connect delivers uptime, SOC 2 compliance and HIPAA compliance. The user interface is modern and intuitive, making it easy for admins and end users to get work done quickly. It offers single-click functionality, seamless management across devices, and seamless experience across all devices. Clear expectations and timelines will ensure a smooth transition so you can switch quickly and confidently. The admin portal allows you to add functionality and update permissions in real-time. Rich PBX features, softphone, IP desk and mobile options allow you to talk and meet anywhere.

Notifications that work. Beams is a hosted push notification API that developers can use to get critical transactional information every time. You can notify users with confidence. Your Android and iOS apps will receive real-time notifications and transparency. Expert notification delivery across devices and locations enables you to instantly reach users. You can trigger notifications automatically for every event in your app by using one function. We have delivered over 18 trillion messages to thousands of apps. Discover how Pusher customers use real-time infrastructure to delight users. With Debug Console and Insights, you can debug your implementation and monitor your delivery health. We manage and host your entire device token lifecycle.

Kiperfy makes it easy to connect with your property. We connect the administration to its users, whether they are residential or commercial. Our technology enables us to connect communities and opens up communication, transparency, and control. Quickly and easily register property and administration data. You can mass load income and expenses, create files, and use modules to improve control. Register the property users and they will have instant access to their unit, news and calendar. Features News and notices Send instant newsletters to your customers Income and expenses Keep an eye on the finances of your property Files View the account statements for each unit Access control QR codes facilitate access Scan QR codes You can check files using QR codes. Services pay You can pay for your services right from your smartphone Calendar Reserve important events and amenities by consulting and reserving Chats Keep in touch avec your community's users

Mobile communication is becoming more interactive. Customers and employees will be delighted to be able to interact with your brand using the channel they prefer, whether it's SMS, Voice, Email, and Email or the newer interactive IP-based social messaging channels like WhatsApp Business and RCS Chat for Google Android messages. Join top government and enterprise organisations worldwide to access a powerful Communications Platform as a Service. This platform includes messaging tools such as configurable templates and content masking, IP address filtering and prioritization, localization, and more. Information is your most valuable asset. Learn how to leverage Messaging to a Platform and move to an IP messaging environment for internal operations, workflows, and incident management.

Your call center will be obsolete. With all-in-one cloud messaging, transform your enterprise into a conversational powerhouse. Customer care that is always available. Your customers have a 24/7 portal to your business. Secure Transactional Messaging: Provide rich, dynamic experiences that respect data privacy and help users resolve issues. Full-Stack Platform - Leverage automation and conversational analytics to empower agents, self-service, and agent escalations. AI Deployment Mastery - "Conversationalize your brand" and increase customer satisfaction through elite UX. No more AI pilots going nowhere, no more science projects. Customers of Pypestream achieve amazing ROI. It's innovation with a proven business effect. Coronavirus has left you short of staff. It's time for Pypestream's COVID-19 customer service starter packs to go to work.

Seamless integration of In-app Messaging SDK & ChatAPI for Mobile & Web Apps. Multi-faceted chat API and messaging SDK that allows you to create instant messaging apps that allow for real-time communication using a native chat experience. Unified messaging API and chat SDK integration allow you to enhance real-time communication by integrating with a variety of collaboration utilities in your Instant messaging app. Third party integrations can be easily integrated into the messaging SDK to extend the chat APIs functionality. Rich UX, voice and video call integration, Native SMS SDK support, multimedia sharing, and more. Custom-built personal chat apps. Built social chat apps and network communities with real-time instant messaging. Apphitect instant messaging allows you to create hangouts in addition to one-on-one chats. Group chats add life to mundane chat conversations.

QuickBlox chat API & SDK allows you to create your own messenger that supports video calling and chat. QuickBlox offers instant messaging APIs that allow chat and calling functionality for any Android, iOS, and Web application. All the features you need to create a great messaging app. WebRTC allows for high quality group and one-to-one calling. Flexible data and file storage to complement your messaging. Real-time notifications and alerts make it easy to integrate your business processes. All file types can be shared and linked (images, audio and video, as well as docs and other file formats). QuickBlox messaging API is used by over 30,000 software developers worldwide. QuickBlox is a HIPAA compliant chat solution that is trusted by healthcare businesses around the world. We serve many customers, from large corporations that store millions of records regarding healthcare and insurance to startups who entrust their telemedicine communications to us.

Microsoft Teams offers the same secure platform that allows you to create rich communication experiences. Azure Communication Services provides rich communication APIs for all your applications on any device, on any platform. It uses the same reliable, secure infrastructure that powers Microsoft Teams. A fully managed communication platform that allows you to reach customers from anywhere. You can deliver video, voice, chat, or text messaging experiences wherever your customers are - on your apps, websites, or mobile platforms. Trusted by millions of users every day, use a reliable global platform. Use the most secure and reliable cloud to reach more users without compromising security. Connect users via web and mobile apps. Flexible SDKs and APIs allow you to add communications workflows to your applications. These APIs are available for all platforms and languages, including JavaScript, Android, Web,.NET and Web. You can benefit from a global network with low latency that scales automatically to meet your needs. Chat and calling are reliable for enterprise-grade calls.

We are a global leader in information logistics and drive communication for companies around the world. We provide excellent service and intelligent infrastructures. Your business will run more efficiently if your information flows faster and more securely. Are you ready to Retarus? A successful business relies on efficient and secure communication to facilitate their digitalized and automated workflows. Fast delivery of transactional emails is essential in the customer journey. This includes order confirmations, newsletters, password resets, and status notifications. Retarus allows you to reach 99% of all mobile network providers. This means that almost everyone on the planet can access Retarus. It works quickly and reliably. Learn how enterprise SMS services can make customer conversations more profitable. You can send your personalized content securely, even to large distribution lists. It's easy to communicate via email, fax, or SMS with a standard and intuitive platform. Communicate directly through your web browser.

Movius MultiLine is fully approved by IT and compliance. Take care of your client and know that it's all over board, even WhatsApp conversations. MultiLine allows you to send trade confirmations or research via text. MultiLine is simple and effective. IT teams love it. MultiLine checks all compliance boxes, deploys in weeks, and helps users to help themselves without asking too many questions. Make sure you have everything covered. Set up automatic safeguards to protect against offensive language and PI. These safeguards will improve over time. You can quickly search the messages to find answers or investigate claims. Unified app for business calls, texting, and WhatsApp messaging. This app helps you comply with MiFID II and FCA, SOX, GLBA and FINRA.

PBX, also known as private branch exchange, is a private telephone network that companies and organizations use to maintain internal and external phone communication. It offers features such as voicemail, voice transfers, voice menus, and interactive voice menus. Cloud PBX services allow you to access all the features you want and need, but also offer many more. You get more mobility, security, and scalability that work for you now as well as in the future. We listen to your business and create solutions that meet those needs. We are the most transparent and customer-driven connectivity provider in our industry. Voice communications over the Internet are now possible thanks to new technologies. These technologies have lower costs, better reliability and scalability. We can help you move forward with the latest technology or with legacy or obsolete systems. Coeo bridges business connectivity and customer service. It provides seamless, high-quality connectivity that is industry-leading in security.

IM offers many social networking options, including one-to-one chats, group chats, and chat rooms. It supports text, voice messages, voice messages, location markers, images and short video messages. Red packets, read receipts and auto delete after reading are all supported. TUIKit makes it easy to implement instant messaging. It also provides SDKs for Android and iOS, web, WeChat mini programmes, PC, Mac, and other platforms. It integrates with Tencent Real-Time Communication, Interactive Live Video Broadcasting and Mini Program LVB, providing you with one-stop solutions. Tencent was the first company that offered a WeChat Mini Program Instant Messenger service. Tencent also offers a WeChat Mini Program Audio/Video solution that integrates multiple features like IM, TRTC and LVB for a complete Mini Program solution.

RapidCast's versatile system gives industry leaders the ability to send targeted and mass SMS texts, phone calls, emails, and integrate with contact management systems, social networks accounts, RSS feeds, RSS feeds, etc. RapidCast's business notification system provides business leaders with targeted and mass messaging to manage events, crisis situations, employee communication, scheduling, and other issues. It can be difficult to establish effective communication strategies with the government and foster meaningful relationships when your community is made up of individuals from different backgrounds. While you are juggling the operational responsibilities of a nonprofit organization, clients, employees, volunteers, and other responsibilities, it is often necessary to rely on donors for support. You can send informative SMS messages with hyperlinks, attachments, and message analytics.

We are your trusted communications partner and have the best solutions to support your business. We are the only provider you will ever need, thanks to our largest and most scalable network platform. Inteliquent's flexible cloud communications platform offers the best solutions for expanding your business. Our nationwide network of phone numbers is the best, and it serves as the foundation for all your communication services, from voice, messaging, and fax to a customized solution of your choice. Our services are supported by our robust APIs that will support your growth at all scales. We want your business be extraordinary. We will work with you to create a solution using our cloud communications platform, endto-end support teams, customer tools, and other tools to maximize efficiencies.

Commio's teli’sMessaging API platform allows you to send any type of notification, alert, or text campaign instantly. We handle everything, from campaign registration to message transmission, including long codes and toll-free SMS/MMS. To get your content faster, send millions of messages via major gateways. You can also rely on our messaging delivery notification and diagnostic tools to keep your critical communications flowing. Our messaging experts can help you make your vision a reality. Your use case is unique, so don't settle for generic messaging APIs. We will help you to design your solution and work with each other one-on-one to make it a reality. One-size-fits all is not the best way to go for business-critical messaging. Our SMS/MMS APIs allow you to embed programmable messaging in any platform or application. We can help you send more SMS messages faster, thanks to our enterprise scale.

Rainbow business communication solutions provide user-friendly collaboration tools, from voice to video. They connect people, machines and processes. Rainbow is a cloud-based enterprise communication platform that was developed in Europe. Services are delivered from secure data centers around the world. Rainbow can be deployed from the cloud, hybrid, or on-premises depending on your requirements. Open architecture and rich-telephony support allow you to connect your existing telephony system, and integrate Rainbow into business processes and other SaaS products. Do you need a fully-encapsulated environment that is hosted on-premises or in a private server center of your choice? Or do you prefer to use the cloud, but keep your investments on-premises and add collaboration features on top of your existing system? Rainbow can help you no matter what choice you make. Join audio and video meetings with up 120 participants, and up to 12 simultaneous streams.

iotum's cloud-based voice solutions and video solutions can enhance your platform. Using the communication method that your customers prefer will help you strengthen customer relationships. With iotum's SDK and API solutions, you can engage with your audience on any platform and from anywhere. Iotum uses the VP9 SVC codec, which is the most advanced in video technology. It uses less bandwidth to achieve the same high-quality video quality and can maintain better video quality even under difficult internet conditions. Iotum's media servers are distributed around the world and use global low latency. This ensures that all participants have clear connections no matter where they may be. Iotum provides collaboration features such an annotation, whiteboards and laser pointers, as well as instant chat a la carte, so your developers don’t have to build it in-house.