Best Citizen Engagement Software for Mid Size Business

Aurigo Engage is an AI-powered cloud solution for individuals & public agencies to streamline community engagement anytime, anywhere. Aurigo Engage helps reach more constituents using social media and takes advantage of AI-based analysis to spot trends early, cutting processing time. It gives everyone in the community an equitable opportunity to participate in the process. • Centralizes data for easy analysis and reporting • Helps gather feedback easily and cut process time by up to 50% • Enables feedback collection at any phase of the project's life cycle • Reaches even the most remote locations effortlessly • Improves efficiency with paperless processes • Increases the public's trust in the process • Mitigates project risk and ensures full compliance • Helps in hearing beyond the loudest voices and reduces bias • Meets all local, state, and federal compliance requirements

SnapSite is a website builder that can be used for political campaigns or non-profit organizations. SnapSite is quick and easy to set up, allowing for a revolutionary approach in campaign execution. SnapSite provides a variety of templates for campaign websites. It also offers social integration to connect with supporters.

eSCRIBE is a leading provider of cloud-based meeting management solutions that enables its customers to focus on higher-value projects that better serve their stakeholders. Owned by OnBoard, a board management solutions company based in Indianapolis, Indiana, eSCRIBE is the go-to-choice for public sector councils, committees and boards across North America. eSCRIBE supports the entire meeting lifecycle with comprehensive tools and workflows to improve efficiency, transparency and engagement. For organizations that run hybrid or remote meetings, eSCRIBE seamlessly integrates both virtual and physical meeting environments into a single, unified experience.

Government Made Simple - For citizens, staff, and elected officials. GOGov is used daily by millions of citizens in more than 200+ local governments. It includes solutions for Citizen Requests and Citizen Notifications as well as Online Permitting. Visit GOGovApps.com for more information.

Brightly SmartGov™, simplifies permitting and licensing with a public portal that brings together permit application, public notices and maps. It also allows for online payments and other information in one place. Our browser-based solution allows your organization to manage planning, permitting and licensing, inspections, code enforcement, and more in one system. Automated, mobile-enabled technology makes it easier for citizens and businesses to access the system. SmartGov, our cloud-based, mobile-friendly software, can help you increase revenue and manage licensing, code enforcement, and other matters. You can capitalize on new development opportunities, help grow, and provide a seamless experience for citizens, contractors, and businesses. A web-based portal promotes transparency and self-service, and ensures code enforcement and compliance.

All-in-one platform that empowers you and your team to increase data usage and create value in your ecosystems. Our platform can be connected to your storage resources and business apps to industrialize data retrieval. Our customers have built more than 2,000 data projects across all industries. These allow them to share and search for new data experiences that are more searchable and relevant, and more memorable. Data democratization allows them to positively transform their operations, establish trustworthy and transparent relationships, and drive revenue and value. These embedded visualizations show the distribution of our customers around the globe and the typology for their projects. Visualize the top 10 countries that have the most cities that have opened data with Opendatasoft. This enriches +25 000 public and self service datasets. All of these datasets can be searched through the ODS Data Hub.

Smart cities who want to improve their management and connect with their neighbors will find this a great tool. The platform allows citizens to use a mobile app to answer questions about possible infections. Based on their responses, the doctor can validate or confirm them. A ticket typology can be set up so that citizens can notify the authorities via the mobile app that they may have been infected. You can allow infected citizens to use the mobile app to report any "x" time they are away from their homes to the municipality. Geolocated tickets will be used to verify the validity of the notification.

MyGov offers a wide range of solutions that can be used by small and large agencies, regardless of whether they are in Community Development, Building Services, Public Works, Code Enforcement, Business Administration, or Community Development. MyGov Portfolio is designed from the user's point of view and allows seamless integration between MyGov modules with other software products such as Finance, GIS and Codification, Meetings, and Website solutions. MyGov wants every agency to have the tools they need to build, enforce and manage their community. We offer more than software. We offer services that include consulting, system configuration, training and support, as well as programming and integration. We customize software and services to meet the needs of agencies, creating the ultimate solution.

Information about your budget can be shared with residents to educate them on key financial topics. Get informed input to help make tough decisions to balance your budget. Let residents feel the same constraints as you. You should be proud of the services that you offer residents with limited resources. Give them a receipt. This app will ask a few questions and estimate taxes paid. It then shows where tax dollars have gone. Prioritize is an engagement tool that allows stakeholder preferences to be gathered on budgeted projects. Prioritize is more than a survey. It uses a dual approach that allows users make selections and rank them.

OpenGov is a cloud-based Software-as-a-Service ("SaaS") solution, which enables fast innovation and empowers everyone in your organization with the knowledge and insights necessary to make better, faster decisions. OpenGov's data platform is the foundation of our cloud-based solutions for budgeting and reporting, operational performance, as well as comprehensive open data. Easy-to-use, powerful analytics transform data into insights quickly. You can free your data from information silos by connecting them all to the OpenGov cloud. Utilize industry-leading technology for a simplified process for creating, collaborating and publishing public-facing reports. Using a chart of accounts, you can simplify multi-fund reporting. You can monitor revenue and spend, analyze performance, and access data from the entire organization. You can empower everyone in your company with intuitive and powerful reporting capabilities.

The pandemic forced public agencies across the country to adapt quickly to a new way to interact with their communities. What we thought would be a temporary change now seems to be something much bigger. Virtual tactics are here for the long-term, but that realization brings new questions and challenges. Hybrid public meetings, which combine in-person and online participation, are the future of public involvement. This is the industry's most comprehensive toolkit, with more than 30 flexible formats for meetings, surveys, and interactive mapping. Fully integrated CRM to manage contacts, groups, relationships, and projects across teams and projects.

The Accela Civic Platform provides the foundation for our Civic Applications and other solutions that help governments improve citizen services, and meet the needs of growing communities. The Accela Civic platform includes all shared technologies and functionality in a SaaS environment to meet varying needs of government agencies from large states to small department. It provides everything citizens need to open and manage a business, apply to permits, and schedule inspections. The platform gives agencies the flexibility and scalability they need to allow innovation over time without the need for new technology. Automate complex to simple processes that involve multiple departments and many process components. Our workflow engine assigns tasks to users, routes approvals and steps, as well as manages SLAs.

You'll always use a tool if you have only one hammer. EngagementHQ gives you a complete toolbox. You can mix and match the right online tools to meet your community engagement goals with our complete suite of listening and information, analysis, reporting, reporting, and relationship management features. Your community can discuss and debate relevant issues in a safe and interactive environment. These virtual post-it notes are a way for your communities to share their inspirations. With a simple "pin drop", you can gather feedback and photos on a map. Your community can better understand, empathize and relate to your project and others. Your community can upload comments in a simple, well-organized, and moderated area. You can ask questions in a controlled space that allows you to respond publicly or privately.

9 out of 10 people don't know what you can do for them. Insights allows organizations to connect their community at scale. Get the credit you deserve by defining key priorities and celebrating your accomplishments. Ask for community feedback and use algorithms to transform answers into actionable insight. You can establish feedback loops by sharing personal updates about impact and pushing notifications about progress. A clean website that reflects your top priorities and key outcomes will replace endless lists of milestones. You can each follow your own issues so you can easily discover what interests your community. Allow goal leaders to be recognized and invite program leaders for updates. You can make performance management more rewarding by posting updates on leading websites and social networks. Get monthly updates from your program leaders on key actions and major accomplishments. Make your participants feel comfortable. Add widgets to your main website by setting up a subdomain.

Maptionnaire is a hassle-free citizen engagement platform. It enables cities, consultancies, and research organizations to easily collect local insights and make GIS-backed decisions. At Maptionnaire’s core are map-based tools for designing questionnaires, collecting information, and analyzing data. Maptionnaire also helps planners and local governments to collaborate, report, and communicate about community engagement and participatory budgeting projects with citizens and stakeholders, as well as internally within the organization. Maptionnaire is a subscription-based service that comes in three plans, each containing a set of modules serving the different needs of effective community engagement. Maptionnaire software is browser-based and works with any device. The service always includes technical support and training. Maptionnaire’s story began when a group of urban planners discovered an emerging problem: there was an increasing need for urban planners to engage the public and to get real input from residents. Mapita Oy was founded in 2011 in Helsinki to provide a platform for anyone to create their own map-based surveys and improve community engagement.

To design services that meet the needs and interests of your customers, harness the power of the customer voice. To drive positive change, you must understand the customer experience across all channels. Streamline customer interactions, including complaints and FOI requests. We can help you create a strategy that will transform customer and community engagement. We assist public service organizations in creating opportunities for meaningful, positive citizen engagements that result in real change in people's life. We work with a variety of organizations, including local authorities, housing associations and national transport agencies, county cop forces, government agencies and public body, education providers and the NHS. GovMetric is much more than a technology platform. We have over seventy five years of combined customer and citizen engagement experience. We are not content to be just another supplier.

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).

Decidim offers a free, open and safe technology that comes with all democratic guarantees. Reprogramming democracy has never been easier. Decidim is a tool that helps citizens, public institutions, and organizations self-organize democratically on all scales. We can help configure a system of democratic government in all types of organizations. Decidim provides unprecedented transparency, traceability and integrity of data, while ensuring security, privacy and confidentiality for all participants. Metadecidim's community has created a platform that is entirely free software with open and collaborative content. Decidim is a flexible democratic system that we implement. Decidim is trusted by hundreds of organizations in the world for their democratic processes. Metadecidim, the community that works together to design the platform and develop the project, is Metadecidim. Together, we create and design new features and report any bugs to continuously improve the platform.

Konveio makes it easier to communicate your message by transforming documents into dynamic presentations, facilitating constructive criticism, and streamlining the reporting workflow. Asking questions can help you quickly uncover key insights and points in your plans and documents. Bring together work groups or committees in a shared space to facilitate productive collaboration. Collect feedback from stakeholders, team-members, and others on your draft documents. Offer hybrid engagement by replicating your in person processes. Enhance existing materials to inform stakeholders better, improve outcomes, foster confidence, and create buy-in. Visitors can browse your documents in a single glance by scrolling through your interactive summary. They can then dive deeper into the details. Upload a list with defined terms, and Konveio will automatically display help text wherever it is needed. View documents in full screen from any device and use reader-friendly mode to avoid sideways scrolling on mobile.

Transform the way you collaborate and engage with your community. ArcGIS Hub, an easy-to configure community engagement platform, organizes people, tools, and data through information-driven initiatives. ArcGIS Hub's initiative-based approach allows organizations of all sizes and types, including government agencies and nonprofit groups, to maximize engagement, communication and collaboration. ArcGIS Hub allows organizations to leverage their existing data, technology, and collaborate with internal and external stakeholders in order to track progress, improve results, and create vibrant community. Data is essential to decision-making. It is important to have reliable information, whether you are looking for a new neighborhood to move into, curious about city projects or starting a business. ArcGIS Hub allows organizations to share authoritative data with the community so they can make better decisions.

Software for managing constituents in your mission. Cloud software that helps you build meaningful relationships with those you serve. CivicTrack simplifies casework. Connect constituents with the services they need, give timely updates and track all messages related to a particular case on one screen. CivicTrack lets you store all your contact and interaction information in a centralized web space. This creates a comprehensive record of each constituent. CivicTrack lets you track cases, send emails to people and store documents in one place. All actions and correspondence are recorded. Switch from Excel or other providers? We offer implementation assistance so that your data is transferred smoothly and securely into CivicTrack. CivicTrack's ease of use is so intuitive that we offer free training and ongoing support to our users. Permission-based user access and a high level of customization to meet your requirements.

Discover the community insights that will help you make informed decisions. CitizenLab's community engagement platform makes engaging with residents easy, allows governments to manage their input, and allows them to make informed decisions all from one place. CitizenLab's mission aims to strengthen democracy by making public decision-making more inclusive and responsive. We have made our platform safe for you and your community. The platform is built on transparent, two-way conversations. This leads to increased participation and greater community trust. Your CitizenLab engagement specialist will help you design impactful projects, from start to finish. It is easy to use for admins and residents alike. Text analytics highlight trends, keywords, and sentiments from open-ended community input.

Website and citizen engagement tools that will help you build a better neighborhood. You must communicate in a way that citizens want to engage your community and make them a trusted source of information. CivicEngage®, has everything you need to effectively inform and empower your citizens. All at a price that suits your budget. You can eliminate the hassle of disconnected systems or inaccurate information and instead streamline your processes in one place. It's easy to stay connected with a mobile responsive website that offers a variety of tools for reaching your citizens. Each department can manage their own updates, making content easy to reach your citizens and staff. We understand the challenges you face in keeping citizens engaged. Look beyond the attractive CivicEngage websites. Our all-inclusive CMS software provides extensive functionality for all areas government, including agendas, calendars and bids, news, facilities, etc.

Your website will serve as a hub for businesses and visitors to discover all there is to know about your community. You can update your website at any time with little or no web knowledge. Post information about news, events and sales. To gather feedback and information, create your own forms. You can schedule content, promotions, or events so they only display when you want them. Your website will automatically adjust to allow users to share it on their favorite social networks and search engines to correctly read it for higher rankings. You can easily see which areas of your website are the most popular with easy-to-understand analytics. You can easily convert your existing website and information to the new City Booster program. You will always have the most up-to-date City Booster system, and you can update your content whenever you want. You automatically receive the latest update to your website when it is released.

coUrbanize is an online community engagement tool that's specifically designed for real estate planners and developers. It connects with neighbors. Targeted outreach tools such as physical signs and interactive text messaging allow you to connect with silent supporters. Traffic visualizations make complicated topics more interactive and understandable. Automated, synthesized reporting that fits into the project record.