Best Citizen Engagement Software with a Free Trial of 2024

Aurigo Engage is an AI-powered cloud solution for individuals & public agencies to streamline community engagement anytime, anywhere. Aurigo Engage helps reach more constituents using social media and takes advantage of AI-based analysis to spot trends early, cutting processing time. It gives everyone in the community an equitable opportunity to participate in the process. • Centralizes data for easy analysis and reporting • Helps gather feedback easily and cut process time by up to 50% • Enables feedback collection at any phase of the project's life cycle • Reaches even the most remote locations effortlessly • Improves efficiency with paperless processes • Increases the public's trust in the process • Mitigates project risk and ensures full compliance • Helps in hearing beyond the loudest voices and reduces bias • Meets all local, state, and federal compliance requirements

SnapSite is a website builder that can be used for political campaigns or non-profit organizations. SnapSite is quick and easy to set up, allowing for a revolutionary approach in campaign execution. SnapSite provides a variety of templates for campaign websites. It also offers social integration to connect with supporters.

MyGov offers a wide range of solutions that can be used by small and large agencies, regardless of whether they are in Community Development, Building Services, Public Works, Code Enforcement, Business Administration, or Community Development. MyGov Portfolio is designed from the user's point of view and allows seamless integration between MyGov modules with other software products such as Finance, GIS and Codification, Meetings, and Website solutions. MyGov wants every agency to have the tools they need to build, enforce and manage their community. We offer more than software. We offer services that include consulting, system configuration, training and support, as well as programming and integration. We customize software and services to meet the needs of agencies, creating the ultimate solution.

OpenGov is a cloud-based Software-as-a-Service ("SaaS") solution, which enables fast innovation and empowers everyone in your organization with the knowledge and insights necessary to make better, faster decisions. OpenGov's data platform is the foundation of our cloud-based solutions for budgeting and reporting, operational performance, as well as comprehensive open data. Easy-to-use, powerful analytics transform data into insights quickly. You can free your data from information silos by connecting them all to the OpenGov cloud. Utilize industry-leading technology for a simplified process for creating, collaborating and publishing public-facing reports. Using a chart of accounts, you can simplify multi-fund reporting. You can monitor revenue and spend, analyze performance, and access data from the entire organization. You can empower everyone in your company with intuitive and powerful reporting capabilities.

You'll always use a tool if you have only one hammer. EngagementHQ gives you a complete toolbox. You can mix and match the right online tools to meet your community engagement goals with our complete suite of listening and information, analysis, reporting, reporting, and relationship management features. Your community can discuss and debate relevant issues in a safe and interactive environment. These virtual post-it notes are a way for your communities to share their inspirations. With a simple "pin drop", you can gather feedback and photos on a map. Your community can better understand, empathize and relate to your project and others. Your community can upload comments in a simple, well-organized, and moderated area. You can ask questions in a controlled space that allows you to respond publicly or privately.

9 out of 10 people don't know what you can do for them. Insights allows organizations to connect their community at scale. Get the credit you deserve by defining key priorities and celebrating your accomplishments. Ask for community feedback and use algorithms to transform answers into actionable insight. You can establish feedback loops by sharing personal updates about impact and pushing notifications about progress. A clean website that reflects your top priorities and key outcomes will replace endless lists of milestones. You can each follow your own issues so you can easily discover what interests your community. Allow goal leaders to be recognized and invite program leaders for updates. You can make performance management more rewarding by posting updates on leading websites and social networks. Get monthly updates from your program leaders on key actions and major accomplishments. Make your participants feel comfortable. Add widgets to your main website by setting up a subdomain.

Decidim offers a free, open and safe technology that comes with all democratic guarantees. Reprogramming democracy has never been easier. Decidim is a tool that helps citizens, public institutions, and organizations self-organize democratically on all scales. We can help configure a system of democratic government in all types of organizations. Decidim provides unprecedented transparency, traceability and integrity of data, while ensuring security, privacy and confidentiality for all participants. Metadecidim's community has created a platform that is entirely free software with open and collaborative content. Decidim is a flexible democratic system that we implement. Decidim is trusted by hundreds of organizations in the world for their democratic processes. Metadecidim, the community that works together to design the platform and develop the project, is Metadecidim. Together, we create and design new features and report any bugs to continuously improve the platform.

Konveio makes it easier to communicate your message by transforming documents into dynamic presentations, facilitating constructive criticism, and streamlining the reporting workflow. Asking questions can help you quickly uncover key insights and points in your plans and documents. Bring together work groups or committees in a shared space to facilitate productive collaboration. Collect feedback from stakeholders, team-members, and others on your draft documents. Offer hybrid engagement by replicating your in person processes. Enhance existing materials to inform stakeholders better, improve outcomes, foster confidence, and create buy-in. Visitors can browse your documents in a single glance by scrolling through your interactive summary. They can then dive deeper into the details. Upload a list with defined terms, and Konveio will automatically display help text wherever it is needed. View documents in full screen from any device and use reader-friendly mode to avoid sideways scrolling on mobile.

Transform the way you collaborate and engage with your community. ArcGIS Hub, an easy-to configure community engagement platform, organizes people, tools, and data through information-driven initiatives. ArcGIS Hub's initiative-based approach allows organizations of all sizes and types, including government agencies and nonprofit groups, to maximize engagement, communication and collaboration. ArcGIS Hub allows organizations to leverage their existing data, technology, and collaborate with internal and external stakeholders in order to track progress, improve results, and create vibrant community. Data is essential to decision-making. It is important to have reliable information, whether you are looking for a new neighborhood to move into, curious about city projects or starting a business. ArcGIS Hub allows organizations to share authoritative data with the community so they can make better decisions.

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).