Best Change Management Software for Salesforce

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

The Canfigure Service Desk module has been designed in alignment with ITIL standards. When paired with the Canfigure CMDB and Change Management components, it offers a comprehensive IT Service Management (ITSM) solution. Utilizing a template-driven method, users can create tailored forms and workflows for various ticket categories, such as Problem Management, approval processes for Service Requests, and automated ticket distribution to support teams. The relationship features enabled by the integrated CMDB facilitate connections between incidents and Configuration Items, incorporating associated RFCs, Tasks, and Personnel. Service Levels can be tracked based on established SLA resolution times, allowing for the compilation of statistics for analyzing Key Performance Indicators (KPIs).

The Deepest Digital Adoption Platform Chameleon is a sophisticated no-code platform for product success, empowering SaaS teams to build self-service user onboarding, feature adoption, and feedback collection. PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. Increase activation with product tours, boost adoption with tooltips, get user feedback with surveys, and offer guidance with checklists. Simple to get started, but with deep configuration available • Use your own fonts • We automatically pull styles from your product • Adjust anything with custom CSS • Fine tune any element with your own custom CSS • Configure templates • Save templates to make it easy to build on-brand

MentorCloud assists companies in unlocking tribal knowledge, driving employee engagement, creating inclusive growth, and enabling a culture where everyone wins. Let's talk about how we can help you achieve outstanding business results by leveraging mentoring.

OnScreen is the most trusted Digital Adoption Platform (DAP), for SAP or any other browser-based enterprise application. Just in time OnScreen guidance can help you increase process efficiency and user productivity. Optimize SAP onboarding, Increase Employee Productivity, and Reduce Training Costs by up to 50% In-application walkthroughs for SAP ECC and SAP S4HANA transform business users into superusers. OnScreen is highly rated for its simplicity and usability. Any subject matter expert or trainer can create and manage content in minutes. OnScreen guides Users can access live overlays in any web application such as SAP, Salesforce SuccessFactors and Workday. OnScreen is very easy to set up and requires no server installation. OnScreen is a digital adoption platform for enterprises that offers flexible licensing and guarantees a high ROI.

Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more. Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. Our range of smarter quality solutions is built on the Salesforce.com technology platform. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management. Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L&D team focused on onboarding employees to the company tech stack, BrainStorm will make your results better. Activate un-engaged users – BrainStorm is the only learning platform that proactively targets licensed users who haven’t logged in yet. When you convert dark users, your usage impact moves from incremental to exponential. Accelerate adoption – Don’t just teach users how, teach them when and why to use features and applications. BrainStorm is built to automate training that gets people to change the way they work. Course authoring: Upload and assemble your learning assets into BrainStorm Flows™, adaptive workflows that deliver relevant, timely learning to every learner. Role-based learning: Custom-content flows organized by groups ensure the right content is teed up for the right audience. Targeted communications: Attract and activate unengaged learners through timely communications.

Stack Moxie loves marketers. We are marketers. We know technology can make marketers do amazing things. Marketers are set up to fail. Marketing departments need to be efficient, deliver more and comply with strict regulations. A CMO knows that technology is the best way to scale a business and ensure compliance. A CTO would be reluctant. She is aware that marketers are missing a key tool that IT cannot live without. A CTO would insist on stack testing. End-to-end, repeatedly. Are web forms functioning properly? Did customer input trigger the correct actions? Can we pass an audit These tools are not available to marketers, nor is the budget or time required to perform this manually. Stack Moxie was born out of this. Stack Moxie puts IT know-how in the hands of marketers. We make sure martech works: leads don't get lost, digital advertising spend doesn't go to waste, and broken things are noticed.

Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.

Dot Compliance offers the industry's first ready to use Quality Management Solution powered by the Salesforce.com platform. The Dot Compliance solution includes an extensive set of off-the-shelf ready eQMS and compliance pre-configured processes, enabling customers to deploy quickly and cost effectively. Dot Compliance ready to use solutions include full project validation services and product validation packages. Dot Compliance offers the industry’s most cost-effective quality and compliance management solution available, allowing users to quickly deploy flexible and scalable solutions. Automate core quality processes such as Document Management, Training Management, CAPA, Audits, Customer Complaints, Change Management, Supplier Quality, and more. Our solution is fully configurable and offers seamless integration abilities, with easy adaptation and implementation of customer’s specific requirements.

Praxie (formerly upBOARD), offers out-of the box solutions, templates and apps for everything. You can get started instantly with a customized collaborative software solution. All your plans, processes, and progress dashboards in one place. Mix and match industry experts' best practices. Transform your work process instantly You can instantly transform your work process by using best practices to build your business strategy. Execute strategy by setting objectives and measuring performance. Your innovation process should be led to create opportunity portfolios, and pipelines that will drive business growth. Using dashboards and tools to improve operations excellence, you can encourage team collaboration.

Netwrix Strongpoint is a smart control that helps organizations automate the most difficult parts of SOX compliance and audit reporting. It also helps with access reviews, segregation of duties and data security. Netwrix Strongpoint is compatible with NetSuite, Salesforce and other software. Strongpoint customers can produce audit reports on demand with tight controls that track and protect what is in scope. This reduces the time and cost of SOX compliance preparation. What can be changed without additional review? Use highly sophisticated impact analysis software to streamline the discovery. Not subject to SOX? Netwrix Strongpoint’s award-winning tools for data security, configuration and change management help businesses run complex business systems to maintain transparency and protect their business-critical applications from security risks.

Support your employees around the clock with our innovative AI-driven support assistant, designed to align with your specific business requirements. Atomicwork brings a tailored solution to every team interacting with your workforce, facilitating the dismantling of barriers that often separate them. By automating up to 80% of the manual tasks typically managed by your IT department, Atomicwork minimizes distractions and enhances employee productivity. This platform also liberates your HR team from the burdens of operational tasks, allowing them to evolve into strategic allies who maximize employee value throughout their journey, from onboarding to offboarding. Furthermore, Atomicwork enables your finance teams to deliver smooth support while remaining vigilant about best practices, compliance obligations, and external dependencies. Streamline the influx of employee requests by effectively assigning them to the appropriate specialists and fostering collaboration to meet their needs efficiently. With Atomicwork, you not only improve operational efficiency but also create a more cohesive work environment that empowers every employee.

Apty serves as a Digital Adoption Platform designed to enhance business processes for enterprises. Achieving effective digital adoption necessitates not only guiding users through essential new software applications but also actively encouraging them to engage with new workflows. Apty uniquely merges on-screen guidance with the efficiency of proactive process compliance automation. IT operations managers, application owners, VPs of HR and Sales, as well as prominent CIOs all rely on Apty to maximize their employees' utilization of web-based applications in their daily tasks. Each month, nearly one million users leverage Apty to master web-based applications and excel in their roles at renowned companies such as Delta Airlines, Boeing, Agile CRM, and many others. It’s essential to recognize that the challenge lies not in the software itself, but in the way it is employed by users. By facilitating a more effective onboarding experience, Apty empowers organizations to harness the full potential of their digital tools.

By continuously monitoring your entire tech ecosystem for modifications, we equip your cross-functional teams with the scalable workflows necessary to ensure seamless business operations. Sonar goes beyond merely tracking the implementation of your tech stack; we empower your teams to demonstrate a return on investment for every initiative they undertake. The days of unforeseen changes disrupting your technology environment are over. Make adjustments swiftly and with certainty, providing a reliable safety net for every modification. With real-time notifications, you can address issues immediately, enhancing your operational efficiency. Illuminate your cross-functional efforts and understand how each change affects your organization. Introducing new software? Assess the implications for current processes to ensure smooth integrations. Streamline your work by avoiding spreadsheets; instead, map and search every field and automation to access insights whenever needed. Gain intelligent insights in one consolidated view, allowing you to visualize data dependencies directly within Salesforce and implement changes promptly. Ultimately, this enables a more collaborative and informed approach within your teams.

Introducing a Change & Release Management Tool designed specifically for Salesforce Administrators, Snapshot offers visually engaging tools to seamlessly deploy metadata assets from both sandbox environments and Salesforce DX projects to production accounts. With over 40 detailed reports, it meticulously documents all facets of your Salesforce account, including unused assets, intricate relationships, disaster recovery strategies, data security measures, and adherence to corporate compliance standards. By utilizing Snapshot, Salesforce professionals can set aside concerns about code, as this robust platform empowers them to navigate complex organizations with intuitive drag-and-drop functionality. The ability to visualize and simplify operations, enhance security and compliance, and reduce the overall cost of organization ownership has never been more accessible. Metazoa Snapshot stands out as the most comprehensive toolkit in the industry for managing orgs, addressing technical debt, and providing a multitude of additional features that streamline administrative tasks. Whether you're looking to optimize performance or ensure regulatory compliance, Snapshot delivers exceptional solutions for all your Salesforce management needs.

Salto enhances the efficiency and automation of daily operations for business teams. By converting business application configurations into a structured text format, Salto's platform provides remarkable agility, scalability, and precision. The company developed a structured language that facilitates text searches, allows for the reuse of configurations, includes in-line documentation, and much more, while its integrated Git client offers straightforward auditing and documentation of modifications, as well as options for debugging and reverting to earlier versions. Additionally, Salto empowers users to automate various tasks and processes, ultimately saving time and minimizing human errors, bugs, and disruptions. This innovative approach is rooted in the adoption of fundamental best practices from the software development realm and their application to business application configurations. In line with this philosophy, Salto operates as an open-source entity with an open architecture, allowing seamless integration with other tools such as CI servers, Git, Jira, and additional resources, thereby enhancing collaboration and productivity across different platforms. As a result, organizations can leverage Salto to achieve a more cohesive and efficient operational workflow.