Best Business Intelligence Software for Cendyn Guestrev

Data-driven solutions that empower you business Our global data and analytics services are the benchmark in hospitality industry and will help you make informed decisions based on insights into your market, competition, and other relevant information. Solutions Performance Data: Access competitive information and analyze market performance and profitability trends. Research: You can use market research and consumer surveys to understand your customers, businesses, and destination. Supply and Development: Keep up-to-date with the constantly changing marketplace by keeping track of your supply and development pipeline data. Consulting Services: Get market forecasts and expert analysis from your market experts to help you plan for the future.

The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say.

You can take control of your entire content lifecycle. Sitecore Content Hub allows you to manage all aspects of your marketing content across all channels using a single integrated solution. All your digital assets, media, products, and other content can be found in one place. You can capitalize on personalization and control the content that feeds it. Use artificial intelligence (AI), machine learning, and content tagging to make the most of artificial intelligence (ML). Integrate seamlessly with Sitecore CMS, commerce solutions. A structured process allows you to plan, schedule, and organize content production. To find what you need, stop searching through multiple systems and sources. A digital asset management (DAM), which integrates seamlessly with your CMS, allows you to centralize all your marketing assets. A powerful content management platform (CMS), is only the beginning. Sitecore®, Experience Platform™, (XP), also combines customer data and analytics to provide personalized content for customers throughout their journey.

Hotel, restaurant and resort business analytics simplified. On-demand access to guest preferences, histories and spending data will increase your visibility. Your own dashboards with daily KPIs. To uncover trends that you didn't know, get more granular with your data segmentation. Access to your POS and PMS data is available from anywhere, anytime. This ensures that guest service standards can be met even when you aren't there. It doesn't matter if you use Agilysys InfoGenesis or Agilysys MMS, it's easy for you to identify potential opportunities and highlight discrepancies that could be limiting your bottom line. Optimize your operations to maximize guest experience. The right software can help you predict guest reservations so that you can optimize inventory, staff, and create an unforgettable experience for every guest.