Best Auto Dealer Software for Xtime

For 50 years, CDK has been providing solutions to help dealers run their businesses and build deeper relationships with customers in more than 15,000 retail locations across North America. The CDK Dealership Xperience expands dealers’ business potential through an offering of advanced solution suites designed to integrate seamlessly with our Foundations Suite to accelerate performance. • Foundations Suite: The core of the platform that offers proven, built-in functionality critical to operating all workflows effectively and efficiently across the dealership and delivering an unparalleled customer experience from the ground up • Fixed Operations Suite: The most comprehensive solution in the industry that allows dealers to build customer loyalty, streamline parts and service functionality and maximize income • Modern Retail Suite: Reduces friction points and boosts engagement along with revenue by improving and simplifying the buying transaction that customers now expect • Intelligence Suite: Harnesses the power of data-driven intelligence to boost performance and win customer loyalty through advanced analytics, AI and machine learning

LightYear is an enterprise-class, highly-customizable ceDMS (customer-experience DMS) platform that can be tailored to your dealership's specific business processes and enterprise transaction reporting and reporting requirements. DealerBuilt's team includes experienced technologists and veterans in retail automotive. They will help you optimize your DMS and keep it running smoothly. DealerBuilt's extensive partner network, open platform and lack of integration fees allow you to connect LightYear DMS with the best-in-class solution providers, securely and easily. You can also leverage your data.

ADAM Systems provides comprehensive, performance-driven dealership management software (DMS) for franchised and independent powersports and auto retailers at an affordable cost. Our Microsoft®, Windows-based platform allows dealerships to manage all aspects of their operations from one portal. There are no long-term contracts and no proprietary equipment. Our partnerships offer best-in-class solutions that are tailored to dealership business practices. Our integrated portal, online chat and phone support are available to dealers. They can choose the support method that best suits their needs. ADAM manages all details, from payroll to parts inventory and profitability drivers.

Margin compression can be caused by many factors, some of which are beyond the control of your dealership. You can combat margin compression by eliminating inefficiencies that make things worse. Failure to comply can have a devastating effect on your dealership's reputation and bottom line. It's difficult to keep up with constantly changing regulations. Long wait times can cause frustration for customers and ultimately affect profits. The more time it takes to close a deal, you can take on more customers. Modern streamlined solutions are essential for modern dealerships. Integrations are great but it is difficult to find ways to integrate without paying high integration fees. The most flexible and easy-to-use DMS system will allow you to run your dealership in the way that you prefer. You can submit contracts electronically to your lender and offer shoppers a convenient signing experience in-person or remotely. Our full-spectrum solutions can help you improve efficiency, profitability, as well as your relationships with dealers.

Customers today expect flexible and personalized car-shopping experiences. More shoppers are buying online. It can be costly and difficult to deliver this experience at scale when there are limited dealership resources. Connect CRM integrates sales tools and dealership tools to provide a single view of customers across all touchpoints and departments. Our car dealer CRM streamlines car-buying and allows dealers to provide the customer experience they expect. VinSolutions provides the data-driven insights necessary to identify better opportunities faster, accelerate the buying process, and increase sales.

Automotive software made for dealerships… Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.

Dealer.com and Cox Automotive provide exclusive insights and strategy to help you grow your revenue and build relationships. Deliver the right message at the right time to the right customers and stay ahead of your competition. Your leads are only as good and as valuable as the website that generates them. You can create the personalized experience that your customers want and increase conversions. Hyper-personalized sales and services can help you connect with shoppers in your local market. This will increase customer satisfaction and engagement. Increase profitability and reduce bounce rate Connect with consumers to drive more qualified and higher-converting car sales leads. Accelerate My Deal allows you to start deals right from your Digital Storefront, your Autotrader listings or from Kelley Blue Book. This gives consumers the flexibility to choose their preferred path to purchase, self-educate and begin the car-buying process.

As a part of the Cox Automotive family since 2010, vAuto offers a comprehensive range of inventory management solutions that empower automotive dealers to enhance their operations. Our solutions merge high-quality retail/wholesale market data with insights driven by data science, facilitating strategic decision-making throughout the inventory lifecycle, from acquisition to sales. Our Performance Managers assist clients in maximizing the advantages and value offered by our holistic solutions. Our most recent advancements, such as ProfitTime GPS, utilize the strength of AI and machine learning to enable the industry’s top dealers to perform even more effectively.

Hiring Brooke to be your Digital Voice Assistant will improve customer satisfaction. She can answer the most frequently asked questions, and schedule service appointments according to customer needs and dealership policy. The challenges are the same regardless of whether calls go to specialized agents or the service drive. The BDC's connectivity failures are primarily caused by staffing gaps, high call volumes from customer follow-ups and status checks and staffing gaps. Brooke provides a consistent, dependable and efficient customer experience. Brooke offers quality and savings by reducing the average handling time, and providing the right customer experience on the first call for a fraction of what it would cost a human.