Find and compare the best Artificial Intelligence software for SolarWinds Service Desk in 2025
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Use the comparison tool below to compare the top Artificial Intelligence software for SolarWinds Service Desk on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
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Zapier
Zapier
$19.99 per month 22 RatingsLink your applications and streamline your processes with ease. Designed for those with busy schedules, Zapier automates the transfer of information between your web applications, allowing you to concentrate on what matters most. With just a few clicks, you can connect your online tools so they can exchange data effortlessly. Information flows between your applications through automated workflows known as Zaps. Accelerate your projects and enhance productivity without the need for programming skills. Explore how Zapier democratizes automation for everyone. Continue using the tools you love while benefiting from the extensive connectivity Zapier offers, as it integrates with more web applications than any other service and continually adds new ones weekly. Our platform works seamlessly with popular applications like Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, and many more! The intuitive editor is designed for self-service automation, enabling you to establish Zaps without needing a developer's assistance. Leverage Zapier’s built-in tools to craft robust workflows without relying on additional services. Over 3 million users trust Zapier to handle their repetitive tasks efficiently. Furthermore, Zapier Agents empower businesses to automate real-world operations by developing custom AI-driven teammates, enhancing both productivity and innovation. In this way, Zapier not only simplifies automation but also expands the horizons of what teams can achieve together. -
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ActiveCampaign
ActiveCampaign
$15 per month 21 RatingsActiveCampaign is the platform of choice for intelligent marketing automation. ActiveCampaign is trusted by customers in over 170 countries to power their personalized marketing, transactional email, and one-to-1 CRM interactions. ActiveCampaign has the highest customer satisfaction rating in Marketing Automation, E-Commerce Personalization and Landing Page Builders on G2.com. It is also one of a few software solutions that have over 10,000 positive reviews. ActiveCampaign was also named the Top Rated E-Mail Marketing Software by TrustRadius. ActiveCampaignoffers a free trial. -
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Workativ Assistant
Workativ
$1,530 per monthProduct Features: 1. Workativ Agent Studio: Short Description (200 character limit) Train your AI agents, configuring custom workflows, connect with apps, manage live interactions with a shared inbox, integrate Slack/MS Teams, and monitor performance analytics—all in one intuitive platform. 2. Resolve queries instantly with GPT powered Agents: Instantly resolve employee queries and service requests with GPT-powered ai agents. Train with your content, deploy effortlessly, and provide quick, accurate responses 24/7. 3. AI-powered App workflows: Connect with 100+ enterprise apps and automate workflows instantly. Reduce process bottlenecks for employee onboarding, IT requests, and HR workflows. 4. Shared Live Chat Inbox for Teams: Manage all employee escalations and interactions in real time with an AI-powered shared inbox. Streamline support, collaborate, and handle queries efficiently across channels. 5. Seamless Integration with Your Existing Tools: Integrate AI Agents seamlessly with Slack, MS Teams, WhatsApp, more. Enhance workflows without disruptions for better employee assistance. 6. Advanced Analytics: Track agent performance with advanced analytics. Gain actionable insights into user behaviour and agent efficiency with easy-to-read dashboards and detailed reports. -
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Zero Incident Framework
GAVS Technologies
$5 per user, per monthZIF transforms IT Operations by shifting the focus from a reactive to a proactive approach, facilitating seamless IT processes. It features a unified command interface that consolidates data from various monitoring tools and devices, supported by over 100 plugins. This setup delivers actionable insights on events, helping to minimize infrastructure noise by correlating events and reducing false alarms. Additionally, it aids in swiftly identifying root causes by utilizing infrastructure and application heat maps for quicker issue detection. With the aid of predictive analytics, potential problems are forecasted before they can cause significant disruptions, employing both supervised and unsupervised machine learning techniques. The system also logs incidents in the IT Service Management (ITSM) tool while ensuring that the appropriate personnel are notified through the Virtual Supervisor. Furthermore, it automates repetitive tasks and complex workflows, enhancing overall efficiency. The benefits include comprehensive visibility across the enterprise, improved operational efficiency through noise reduction, and the ability to proactively identify risks based on patterns without relying on a Configuration Management Database (CMDB). Consequently, organizations can achieve faster Mean-Time-To-Repair (MTTR) and maintain a more resilient IT infrastructure overall. -
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Blink
Blink Ops
Blink serves as a powerful ROI enhancer for security teams and business executives aiming to efficiently secure an extensive range of scenarios. It provides comprehensive visibility and coverage of alerts throughout your organization and security infrastructure. By leveraging automated processes, it minimizes noise and decreases the incidence of false alarms in alerts. Additionally, it scans for attacks while proactively detecting insider threats and vulnerabilities. Users can establish automated workflows that incorporate pertinent context, simplify communication, and shorten mean time to resolution (MTTR). Alerts can be acted upon to bolster your cloud security posture through no-code automation and generative AI. The platform also facilitates shift-left access requests, streamlines approval processes, and allows developers to work without hindrance, all while ensuring application security. Furthermore, it enables ongoing monitoring of applications for compliance with SOC2, ISO, GDPR, and other standards, helping to enforce necessary controls. This comprehensive approach not only improves security but also enhances operational efficiency across the board.
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