Workflows is an innovative feature within Microsoft 365 Copilot that allows users to streamline and automate their tasks across various Microsoft 365 applications by simply articulating their needs in natural language, eliminating the need for manual configuration or connector setups. This tool provides the ability to initiate actions based on schedules or specific events, gather and store user inputs through adaptive cards in Teams, and access Microsoft 365 data, including calendar entries, emails, and lists, all without requiring any coding knowledge. Once a user submits a prompt, Workflows intelligently identifies the relevant services mentioned—such as the Outlook inbox or a Teams channel—constructs a working workflow using a visual design interface, and offers capabilities for testing, monitoring, and management through an Activity tab and Home page. The range of supported triggers and actions includes recurring tasks, AI-driven actions, and functionalities for Outlook (such as retrieving emails and creating events), Teams (like posting messages and adaptive cards), SharePoint (for adding or deleting items), Planner (to list tasks), Approvals, and Dataverse (for AI prompts), making it a comprehensive solution for automating workflows. Ultimately, this feature empowers users to maximize their productivity by simplifying the task automation process across a suite of powerful tools.
