Find and compare the best Artificial Intelligence software for Google Cloud Contact Center AI in 2025
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Use the comparison tool below to compare the top Artificial Intelligence software for Google Cloud Contact Center AI on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Google Cloud Platform
Google
Free ($300 in free credits) 55,697 RatingsThe Google Cloud Platform (GCP) offers a comprehensive collection of Artificial Intelligence (AI) and machine learning resources aimed at simplifying data analysis processes. It features a range of pre-trained models and APIs, including Vision AI, Natural Language, and AutoML, enabling businesses to effortlessly integrate AI into their applications without needing extensive knowledge of the subject. New users are also granted $300 in complimentary credits to experiment with, test, and implement workloads, allowing them to investigate the platform's AI functionalities and develop sophisticated machine learning applications without any upfront investment. GCP’s AI offerings are designed to work harmoniously with other services, facilitating the creation of complete machine learning workflows from data management to model deployment. Moreover, these tools are built for scalability, empowering organizations to explore AI and expand their AI-driven solutions as their requirements evolve. With these capabilities, companies can swiftly adopt AI for a variety of applications, including predictive analysis and automation. -
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Genesys Cloud CX
Genesys
$75 per user per month 3 RatingsGenesys Cloud CX is a versatile, cloud-based solution for contact centers that aims to provide outstanding customer experiences through multiple communication channels. With a focus on scalability and adaptability, it merges voice, chat, email, social media, and messaging into a single, streamlined interface. The platform utilizes sophisticated AI and analytics technologies to offer immediate insights, automate routine processes, and tailor interactions, thereby enhancing customer engagement efficiency. Additionally, its strong workforce management features enable businesses to fine-tune staffing and performance while upholding high service quality. Ideal for organizations of various sizes, Genesys Cloud CX facilitates smooth implementation and flexibility, proving to be an excellent choice for those seeking to improve their customer service capabilities. Furthermore, it ensures that businesses can respond to evolving customer needs and technological advancements seamlessly. -
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Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.
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NICE CXone Mpower is an AI-powered customer service automation platform that integrates workflows, agents, and knowledge into a cohesive, scalable system. It allows businesses to create and manage seamless end-to-end workflows, enhancing collaboration between customer support teams and back-office operations. The platform leverages AI-driven virtual agents and copilots to boost efficiency by utilizing historical interaction data for smarter automation and improved agent performance. By consolidating data, AI models, and knowledge into a unified framework, CXone Mpower delivers secure, intelligent, and personalized customer interactions that drive operational excellence.
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Google Assistant
Google
Free 2 RatingsGoogle Assistant is always available to assist you whenever you need it, no matter where you are. To begin using it, simply press and hold the home button on your device. You also have the ability to formulate personalized queries. Designed with your privacy in mind, Google Assistant ensures that your information remains confidential, secure, and protected. By utilizing Google Assistant, you place your trust in us regarding your data, and we take the responsibility of safeguarding and respecting it seriously. Understanding that privacy is a personal matter, we've developed straightforward privacy controls that empower you to make choices that suit your preferences. Visit this page to discover more about how Google Assistant functions, the privacy settings available to you, frequently asked questions, and additional resources. To initiate, hold down the home button on compatible Android devices or download the Google Assistant application from the App Store. You can effortlessly send texts, set reminders, enable Battery Saver mode, and quickly access your emails. Additionally, Google Assistant can help you manage your daily tasks with ease. -
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Odigo
Odigo
Odigo's solutions and strategies empower more than 250 clients across 100 nations to excel in customer experience, facilitated by numerous Points of Presence (PoPs) and high-quality telco installations on every continent. As a prominent player in the customer experience sector, we maintain a global network of offices. To enhance your customer experience transformation, connect with an expert at a nearby office or contact our headquarters for assistance. Our tailored, resilient, and adaptable CCaaS solutions are designed to cater to the unique needs of your customers. By integrating cross-channel interactions, we foster meaningful conversations that enhance engagement. Automation plays a crucial role in elevating customer experiences, optimizing agent productivity, and improving overall contact center performance. Efficiently directing your customers to the most suitable agent is key not only to their satisfaction but also to the operational effectiveness of your contact center. Implement routing software that can establish these connections in real-time, driven by up-to-date data and your established policies, ensuring seamless interactions and improved service delivery. In doing so, you will enhance the overall customer journey and solidify your organization's reputation in the marketplace.
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