FlowRunner stands out as a visual workflow automation platform that integrates native AI agent orchestration, allowing agents to execute workflows independently while pausing for necessary human input.
What sets FlowRunner apart is its unique approach to oversight; while most platforms treat approval as a workflow step, FlowRunner empowers agents to reach out to humans as callable tools during execution. It effectively gathers the necessary context and options, then communicates with a designated individual via email, Slack, WhatsApp, or phone, resuming the workflow once a decision is made. Notably, a run can remain on hold for up to a year, ensuring that time-sensitive decisions, like those requiring three days, do not have a deadline.
In addition to this, features like audit trails, role-based access control (RBAC), and service level agreement (SLA) tracking are available starting from the mid-tier package, rather than being confined to custom enterprise agreements, and a business associate agreement (BAA) can also be acquired. Every subscription level allows for unlimited users, unlimited workflows, and full access to the integration catalog, with no limitations based on user count or connectors.
Billing is structured around the number of workflow runs rather than the individual action steps taken, ensuring a transparent pricing model. Agents are also able to utilize their own AI provider keys, with no additional charges for inference.
Furthermore, users can choose between cloud-hosted and self-hosted options, providing flexibility to fit various operational needs.