Compare the Top Additive Manufacturing Software using the curated list below to find the Best Additive Manufacturing Software for your needs.

  • 1
    Solid Edge Reviews

    Solid Edge

    Siemens

    $75/month/user
    1 Rating
    Solid Edge is a collection of software tools that are affordable, easy-to-use, maintain, and easy to use. It advances all aspects of product development, including mechanical and electrical design, simulation, production, technical documentation, data management and cloud-based collaboration. Solid Edge is based on Siemens industry-leading technologies and offers the most comprehensive and innovative approach to product development for mainstream markets.
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    Ultimaker Cura Reviews
    Ultimaker Cura, the most trusted 3D printing software in the world, is used by millions. Prints can be created in a matter of seconds. You can also integrate Ultimaker Cura with CAD software to make it easier. Or, you can explore custom settings for more detailed control. Ultimaker Cura's powerful, open-source slicing tool is at its core. It was developed through years of in-house development and user contributions. At the touch of a button, Intent profiles can print specific applications. Reliable results are guaranteed by profiles that have been tested for thousands of hours. The 'Custom mode' feature gives you over 400 options for fine control. Regular updates improve the features and the printing experience. Software is essential if you have a 3D printer. Software that suits your workflow will help you get the most out of your 3D printer. Manufacturing doesn't have to be complicated. Our software is easy to use, even for novice 3D printer users.
  • 3
    PowerMill Reviews
    Fusion 360 with PowerMill®, CAM software, provides expert CNC programming strategies for complex 3-and 5-axis manufacturing. Fusion 360 Team and Fusion 360 Extensions now available. PowerMill offers a wide range of strategies. Rapid toolpath calculation reduces programming time. Simulate, verify, optimize, and optimize motion for CNC machines and industrial robotics. Fusion 360 allows 3D modeling, generative designing, simulation, electronics and collaboration. To prepare complex geometry for better CAM programming, you can use modeling for manufacture tools. Simulator tools can be used to improve the design of plastic parts and optimize the tools used to make them. This US manufacturer uses Autodesk Moldflow, PowerMill and PowerShape to design and manufacture high-quality injection moulds.
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    Samadii Multiphysics  Reviews

    Samadii Multiphysics

    Metariver Technology Co.,Ltd

    2 Ratings
    Metariver Technology Co., Ltd. develops innovative and creative computer-aided engineering (CAE) analysis S/W based upon the most recent HPC technology and S/W technologies including CUDA technology. We are changing the paradigm in CAE technology by using particle-based CAE technology, high-speed computation technology with GPUs, and CAE analysis software. Here is an introduction to our products. 1. Samadii-DEM: works with discrete element method and solid particles. 2. Samadii-SCIV (Statistical Contact In Vacuum): working with high vacuum system gas-flow simulation. 3. Samadii-EM (Electromagnetics) : For full-field interpretation 4. Samadii-Plasma: For Analysis of ion and electron behavior in an electromagnetic field. 5. Vampire (Virtual Additive Manufacturing System): Specializes in transient heat transfer analysis.
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    AMFG Reviews
    Top Pick
    Additive Manufacturing Execution System & Workflow Automation Software. AMFG's workflow software and MES can help you scale your additive manufacturing operations. The right software solution is key to expanding your AM production. Our flexible and agile solutions, whether SaaS or on-premise provide the security you need in order to scale your operations and meet increasing AM demand. AMFG is used by many manufacturers across industries to manage their tooling, prototyping, and end-part production. AMFG provides a complete workflow automation solution that automates your AM operations. AMFG provides the tools you need to unlock the full potential additive manufacturing.
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    DC-AM DigitalClone for Additive Manufacturing Reviews
    DigitalClone for Additive Manufacturing (DCAM) is a comprehensive suite of metal additive manufacturing simulation and modeling capabilities that allows for seamless design and analysis support. DC-AM uses a multiscale, multi-physics analysis approach to link the process - microstructure and fatigue relationship of additively produced parts to enable computational assessment for quality and performance. DC-AM encourages the adoption of AM in safety-critical sectors by providing unprecedented insight into build conditions and the characteristics and final parts. This allows for a reduction in time and cost, as well as allowing for a reduction in the time and costs required to qualify parts.
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    Netfabb Reviews

    Netfabb

    Autodesk

    $30 per month
    Netfabb®, a software package that optimizes designs for additive manufacturing, simulates metal additive processes, and plans for CNC post-processing, includes tools for build preparation. You can import models from many CAD formats and use repair tools quickly to correct errors. Adjust the wall thickness, smooth out rough areas, etc., to make your models ready for production. Semi-automated tools can be used to identify areas that need support. Convert organic, unstructured mesh files into boundary representation models. Make them available in CAD in STEP or SAT format. To optimize the placement of parts within a build volume, you can use 2D or 3D packing algorithms. You can create custom reports that include important information for manufacturing and quoting. For maximum surface quality, part density, speed, and efficiency, develop build strategies and define toolpath parameters.
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    Materialise Magics Reviews
    Materialise Magics. The most powerful 3D printing software. No more wasted time or hassle in your 3D printing workflow. Materialise Magics. Materialise Magics is the best choice for data preparation software for any 3D printing technology. It is versatile, easy to use, and trusted. Materialise Magics comes with industry-trusted 3D printer repair tools that transform your design into a 3D printable model. The Industry Standard for 3D Printing. Use top-quality data preparation software. Materialise has nearly 30 years of experience in 3D printing software. Software that meets the highest standards in the most demanding industries. Join Materialise Magics' global user base. All the most common problems can be solved in just one click. The Fix Wizard will guide you step-by-step through file fixing when you are dealing with complex errors. You can still take full control of the file fixing process using manual tools.
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    4D Additive Reviews

    4D Additive

    CoreTechnologie

    4D_Additive, a preprocessing program for Additive Manufacturing, is designed to optimize 3D printing. 4D Additive has many features, including automatic 2D and 3D nesting and a texture module. It can read all major CAD formats either in BREP or 3D tessellated designs. The proven healing functions of CADx models automatically correct geometry errors and fill in gaps to create models that are ready for printing. Using a variety of analysis tools, you can optimize print quality and prevent printing errors. The texture module is the best on market. Our lattice options allow you to save on material while maintaining the strength of a solid printed. Our support generation is fast and easy, with customizable options to suit your needs. Export to all major slicing formats, customize and view every layer of the slicing procedure.
  • 10
    Creo Reviews
    Creo, 3DCAD/CAM/CAE software and solutions for product development and design allows you to visualize, design, create and innovate better products. Product design and manufacturing teams must create products more efficiently and economically than ever before. This is essential to ensure quality and innovation. Creo offers the most flexible range of 3DCAD product development tools and packages on the market today. Creo 7.0 is a breakthrough in the areas real-time simulation, generative design, multibody design and additive manufacturing. Creo is at the forefront of CAD since more than 30 years. It allows you to quickly take your products from concept to prototype digitally. PTC's Creo 7.0 is a demonstration of its ability to add compelling new features to an already powerful tool-set through smart partnerships that extend its capabilities further.
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    ProfitKey ERP Reviews
    Are you interested in increasing manufacturing productivity, profitability, and creating an environment that doesn’t limit growth? ProfitKey has been helping custom manufacturer to move away from the world of spreadsheets and applications that don’t talk to one another for more than 30 years. We can help you, too. ProfitKey's PK 8 ERP software is robust and intuitive, specifically designed for small- to medium-sized custom manufacturing companies. Streamline your operations and increase company visibility. You can access information anywhere, anytime to improve decision-making. To increase efficiency, optimize inventory and production resources. Be flexible to changing business strategies and changing requirements. Increase the speed and profitability of bringing new products to market. Increase customer satisfaction and quality. We are a leader in helping small- to medium-sized companies leverage software and services to improve their operations from beginning to end.
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    Amphyon Reviews
    Additive Works offers software solutions that aim to achieve a "first time-right" additive manufacturing process. This is achieved by integrating new analysis tools and simulation tools into the process chain for Laser Beam Melting processes (LBM/SLM/DMLS, Metal 3D Printing). The current needs and challenges of industrial additive manufacturing drove the development of the software suite Amphyon. It aims to reduce pre-processing costs, and to take metal AM to the next stage of automation. The ASAP-Principle outlines four steps that will lead to a stable, reliable, and efficient process chain: Simulation, Adaption, Assessment, and the Process itself. On the Assessment stage, we can calculate both the limitations and the optimal orientations by examining all possible buildups in relation to the economic and physical aspects.
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    AiSync Reviews
    It is difficult to do additive manufacturing. It takes a lot experience, engineering skills, trial-and-error, and a lot of trial-and-error to make it work. We can provide you with the most advanced algorithms and IoT devices, as well as a cloud infrastructure to automate all your workflows so that you get the best out of your 3dprinters. All your production can be managed, controlled and monitored from one platform. Multiple users and machines can be connected to your AiSync account. For easy collaboration, a live library of all design, project and manufacturing data can be shared across your organization. You can access your AiSync account from your browser without installing anything. Our infrastructure is built using powerful servers on the backend, and a lightweight frontend user interface. Access to high-performance computing resources can be obtained from any device, on-site or remotely.
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    vampire Reviews

    vampire

    Metariver Technology Co.,Ltd

    Vampire (Virtual Additive Manufacturing System): This software simulates 3D printing in order to predict and analyze the results. It also performs heat transfer analysis and deformation analysis based on thermal expansion and prediction. It is important to identify and address various manufacturing problems in advance, as 3D additive manufacturing can be expensive and time-consuming. This can be done by using analysis techniques that are suitable for additive manufacturing. Vampire offers key tools to build a smart preprocessing system for this purpose.
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    FLOW-3D Reviews

    FLOW-3D

    Flow Science

    FLOW-3D is a highly accurate CFD software that solves transient, free-surface issues. It can help you optimize product designs and reduce time to market. FLOW-3D's multiphysics suite also includes FlowSight, our state-of the-art postprocessor. FLOW-3D is a versatile CFD simulation platform that engineers can use to study the dynamic behavior liquids and gases in a variety of industrial applications and physical processes. FLOW-3D is a free surface and multiphase simulation platform that serves a wide range of industries, including aerospace, microfluidics and bio-medical devices as well as water civil infrastructure and automotive. FLOW-3D is a multiphysics tool that is unique in its power and versatility. It helps engineers achieve their modeling goals.
  • 16
    3YOURMIND Reviews
    Additive is not a standalone entity. AM processes must communicate with other software systems, provide quality control, and operate in high security environments. Our software is designed to integrate with enterprise production. We can support complex installations on-premises and provide a well-documented API to send order information, 3D files optimized for tracking, and production data to an enterprise's existing software. We are familiar with how to deploy our software in these critical environments.
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    VPS-MICRO Reviews

    VPS-MICRO

    VEXTEC Corporation

    VPS-MICRO simulates the behavior of the materials used to predict the life expectancy of manufactured parts. VPS-MICRO is based on three inescapable truths. Durability is not solely a function applied stress. It is a combination of that stress as well as the material's reaction. Complex components and systems require a variety of materials. Computer cycles are faster and more affordable than prototyping or physical testing. VEXTEC's VPSMICRO®, a computational software, uses these ideas to help it calculate a material's response to stress, its variability, all its damage mechanisms, and its geometry. It also accounts for the conditions of its use over time. The simulation accurately and efficiently simulates the real world physics of damage and how it occurs.
  • 18
    Ansys Additive Suite Reviews
    Ansys Additive Suite provides critical insights for engineers, designers, and analysts to avoid failures in build and produce parts that meet design specifications. This comprehensive solution covers the entire workflow, from design for additive manufacture (DfAM), through validation, print design and process simulation, as well as exploration of materials. Additive Suite also includes Additive Print, Science and Additive Prep tools. Access to Ansys Workbench Additive is also available. Parametric analysis systems can be created, as with many features in Ansys Workbench. This allows you to study the optimization of parameters like part position and orientation. This add-on is available as an upgrade to the Ansys Mechanical Enterprise licence.
  • 19
    AdditiveLab Reviews
    Many companies are still figuring out how to implement metal additive manufacturing (AM) at the industrial level. Companies spend many weeks trying to optimize their build configurations, especially in the initial stages of adapting AM technology. This is inefficient, and a waste both of time and money. AdditiveLab software reduces the number of trial and error. It provides simulation technology that can accurately predict the outcomes of metal-deposition AM processes. AdditiveLab allows you to identify failure-prone areas and optimize manufacturing configurations to increase manufacturing success and save time and money. AdditiveLab was specifically designed to meet the engineering needs AM engineers without the need for simulation knowledge. It has a simple user interface and automates the preparation of models, which reduces the time required to simulate the state-of–the-art.
  • 20
    Simufact Additive Reviews
    Simufact Additive, a powerful and scalable solution for the simulations of metal-based additive manufacturing processes, is available. Simufact Additives can be used to optimize metal 3D printing and rapid prototyping. Simufact additive can help you significantly reduce the number test prints. We want to help you create AM components with repeatable dimensions. Simufact Additive's multiscale approach to simulation combines the best of both mechanical and thermal methods in one unique software solution. You can choose the simulation method that best suits your needs. Simufact Additive, a specialized software solution, is dedicated to the simulation and analysis of additive manufacturing processes. This is reflected in a lean operation concept for the user.
  • 21
    GENOA 3DP Reviews
    GENOA 3DP is a software suite that allows you to create additive manufacturing designs for metals, polymers and ceramics. It is a versatile tool that can simulate printing and offers seamless user interaction. GENOA 3DP is fast and easy to integrate into any process that allows for the best AM build. GENOA 3DP is based on progressive failure analysis and multi-scale material modelling. It allows engineers to accurately predict crack growth, void, residual stress, crack growth, and other anomalies that are associated with AM parts. GENOA 3DP bridges material science and finite elements analysis by providing a repeatable method to improve part quality, reduce scrap rates, and meet specifications.
  • 22
    Digimat-AM Reviews

    Digimat-AM

    e-Xstream engineering

    Digimat-AM, a Digimat Software solution, simulates the printing process and assists printer manufacturers and end-users in identifying manufacturing issues. It optimizes the printing parameters to maximize productivity and ensure the best possible performance of final parts before printing the first one. Digimat-AM allows you to convert hundreds of errors and trials into just a few clicks. Digimat-AM empowers engineers by providing a process simulation solution that works. Simulate the FFF and FDM of unfilled and reinforced materials. Predict the process-induced microstructure, residual stresses, and part warpage of as-printed parts. Analyze the thermal-structural coupling of the process for both unfilled and reinforced polymers. You can set up the right manufacturing parameters to achieve high precision printing. This will help bridge the gap between the printing process, the material, and the part performance.
  • 23
    Sunata Reviews
    Sunata™, Atlas 3D’s cloud-based software automatically selects the best orientation for your parts and generates the support structures necessary for your successful additive manufacturing build. This ITAR-compliant service is used to create Direct Metal Laser Sintering Printers (DMLS). Sunata™, automatically orients parts and generates the support structures. Sunata™, analyzes more than 100 orientations and generates optimization logs. Thermal displacement to minimize distortion, support volume, support removal, build time, and support volume. Get accurate estimates of print costs so you can print successful prints every time.

Overview of Additive Manufacturing Software

Additive manufacturing software is a collection of programs used to design and create 3D printed parts from a variety of materials. The software is used in the process of additive manufacturing, which involves laying down successive thin layers of material until the desired object is created.

The most popular type of additive manufacturing software is Computer Aided Design (CAD) software. CAD enables users to design 3D models for both rapid prototyping and production use. Depending on the CAD program, users can choose from a range of features such as drawing tools, surface modeling, sketching, etc., to create a model that meets their needs. Additionally, many CAD programs are available as free downloads or low-cost subscriptions.

Another type of additive manufacturing software is slicing or STL (Stereolithography) file preparation software. This type of program prepares an STL file by converting a 3D model into individual slices that the 3D printer can interpret and build up in successive layers. It is important to check the compatibility between your 3D modeler and slicing program since some slicers may not be able to read certain file types or have trouble interpreting complex designs.

Finite Element Analysis (FEA) software allows engineers to understand how their part will behave under stress with regards to strength and structural integrity before they start printing it in order to reduce costs associated with failed prints due to design flaws or part failure during use. FEA helps designers optimize material usage by simulating different designs prior to printing and helps identify potential weaknesses prior too printing for further optimization before it actually gets made into physical form saving time and money in redesigns later on down the line that would otherwise be costly if gone through physical prototyping stages instead.

Finally, post-processing/ finishing software can help improve the quality of printed parts by smoothing out rough edges and producing higher resolution details on printed parts as well as applying coats for UV protection against environmental factors like heat & humidity making them more stable when put into use over longer periods of time where exposure could lead to degradation within its structure such as cracking or warping due localized & long term exposure related issues like temperature shock or gradual expansion caused by moisture absorption without proper coating applied beforehand making it much easier for end user products like consumer goods last far longer than otherwise possible without these additional steps during post processing phases being taken into consideration while handling said component production needs & requirements during mass/low runs alike when producing physical goods en masse either through prototype specific setups or large scale commercial operations alike regardless.

Why Use Additive Manufacturing Software?

  1. To Create Complex Geometries: Additive manufacturing software allows users to create complex models, parts, and assemblies that would otherwise be difficult or impossible to produce with traditional manufacturing methods. This can enable the production of customized parts for a variety of applications in fields such as aerospace, medical, and automotive.
  2. Improved Design Capabilities: With additive manufacturing software, designers have more control over the design process by being able to quickly make adjustments during prototyping stages rather than having to completely redo an entire product from scratch if there is a change needed after initial concepts are created. This allows for more efficient production cycles and faster time-to-market due to fewer revisions needed before finalizing a product’s design.
  3. Time-Saving Production Methods: By utilizing advanced 3D printing technologies combined with specialized printing materials such as plastics and metals, designers can save considerable time during the prototyping phase when compared to traditional manufacturing processes like injection molding or machining which often require extended lead times for setup and completion of a given project. Additionally, the use of additive manufacturing software can also help reduce waste since only the exact amount of material necessary is used during each iteration of development without any leftover scrap material that needs disposal afterward.
  4. Increased Quality Control Measures: Additive manufacturing software provides higher levels of precision as well as greater accuracy throughout each stage in the design process resulting in superior quality products every time. This helps reduce possible defects or errors which occur in traditionally manufactured goods due to human error making it easier for companies to ensure their products meet high-quality standards prior to shipment or release into customers’ hands reducing costly recalls later on down the line.

Why Is Additive Manufacturing Software Important?

Additive manufacturing software is an incredibly important tool for efficiently and effectively creating 3D prints. Without the help of this powerful software, attempting to create complex parts would be a difficult challenge that could take hours or days to complete. This software allows users to quickly and easily design 3D objects through the use of Computer-Aided Design (CAD) capabilities, which can then be customized before printing. The use of this type of technology has revolutionized the way products are designed and manufactured in many industries such as automotive, aerospace, medical device, and many more.

This type of technology helps save time by enabling users to rapidly create accurate designs with minimal risk. Advanced additive manufacturing software often come with a variety of features including topology optimization tools that allow engineers to optimize their designs for a specific application or purpose prior to 3D printing; this feature often result in lighter-weight parts or components that still retain strength comparable if not stronger than traditionally produced counterparts. Additionally, because CAD software renders digital models with exact accuracy they are easier to replicate without wasting materials or resources when producing multiple objects at once.

Material selection is also one aspect made simpler by using additive manufacturing software; users can easily specify what kind of material they wish the product should be composed off ensuring the best possible outcome for their particular project requirement; certain materials have known properties ideal for different tasks such as heat resistant plastics for instance used in vehicles for insulation purposes. Other parameters like coloration options, finishing processes and layer heights/thickness can all be adjusted more readily through these types of programs leading to better and faster production results than was previously possible with traditional machines like milling and drilling systems.

In short, additive manufacturing software is essential in order to ensure optimized part fabrication across multiple different industries; from prototyping new products all the way up till mass production additive manufacturing has become an invaluable resource in terms of industrial advancement today across both physical product lines as well as intellectual property development fields like animation & entertainment industry-leading developers looking towards creating amazing new worlds digitally faster than ever before.

Features Provided by Additive Manufacturing Software

  1. CAD Model Design: Additive manufacturing software provides powerful CAD model design tools allowing engineers and designers to easily develop complex 3D models tailored for the additive manufacturing process.
  2. Part Simulation and Analysis: Advanced analysis and simulation capabilities enable users to analyze stresses, temperatures, distortions, and other parameters throughout the 3D printing process, ensuring parts are manufactured within specified tolerances.
  3. Build Preparation: Build preparation module helps in generating digital tool paths that convert 3D models into layer-by-layer instructions necessary to build three-dimensional objects in an additive manufacturing machine. This setup also includes arrangement of layers to optimize speed of use, minimize weight or cost of material used, etc..
  4. Machine Control Settings: Offers a range of settings for running additive machines with the help of specific algorithms that manage temperature control system as well as powder or metal deposition rates based on object geometry or project needs.
  5. Post-Processing Steps Support: Additive manufacturing software defines post-processing steps such as surface smoothing, cleaning, polishing and support removal which is required after the completion of additive building processes. It also offers options such as integration with CNC systems for finishing operations on intricate surfaces post-production cycles where more fine grinding is necessary than possible with AM techniques alone.
  6. Material Cost Estimation Tool: Software offers advanced automation capabilities which calculate costs associated with each step of the build including losses due to waste materials produced during the rastering process etc., helping ensure optimal utilization of both time and money invested in projects utilizing additive manufacturing process.

What Types of Users Can Benefit From Additive Manufacturing Software?

  • Engineers: Engineers of all disciplines can use the software to create physical models of their designs, test them with 3D printing, and optimize their designs quickly without costly corrections.
  • Manufacturers: Manufacturers can use this software to reduce lead times and increase production efficiency, as well as produce customized parts and products for individual customers.
  • Designers: Designers can use additive manufacturing software to experiment with new shapes that are difficult or impossible to make using traditional methods. This helps them save time and money when prototyping.
  • Product developers: Product developers can develop prototypes faster than ever before using the software's ability to rapidly design and test components quickly with precision.
  • Students: Students studying engineering, product development or other related fields can explore new technologies through trial and error while receiving feedback on their progress.

How Much Does Additive Manufacturing Software Cost?

The cost of additive manufacturing software can vary widely depending on what type of software you need and how it will be used. Basic 3D printing related software, such as STL file viewers or slicers, typically range from free to a few hundred dollars for the full version. More feature-rich and integrated additive manufacturing workflow solutions may cost a few thousand dollars starting at around $1,000 for a single license. These prices also depend on subscription or one-time licensing types. For larger companies looking to implement enterprise-scale additive manufacturing infrastructure, multi-year contracts might include additional support services and customization options that could increase costs to tens of thousands of dollars. Ultimately, the total cost of an additive manufacturing solution will depend greatly on individual needs and requirements.

Risks To Consider With Additive Manufacturing Software

  • Security & Privacy Issues: Additive manufacturing software can be a gateway to proprietary information. If the system is not properly secure, this sensitive information can be accessed by unauthorized users and could be misused.
  • Human Error: Incorrectly programmed processes, data entry errors and communication mistakes are all possible issues when it comes to additive manufacturing software. Such errors could lead to incorrect parts being created or materials being wasted in the production process.
  • Machine Malfunction: Machines used in additive manufacturing must be regularly calibrated and maintained in order to function correctly; however, despite such measures machines can still break down unexpectedly resulting in costly downtime while they are repaired.
  • Regulatory Compliance: Depending on the industry and application of additive manufacturing, certain regulations may need to be met which requires reliable quality control systems that monitor operations throughout the entire production process. Failure to meet regulatory requirements may result in fines or even the closure of the business should legal action ensue.

What Software Does Additive Manufacturing Software Integrate With?

Additive manufacturing software can integrate with many different types of software, such as CAD programs, CAM packages, file viewers, 3D viewers and other control systems. These types of software allow users to create 3D models, view 3D files and draw up instructions for machines using the same tools they use to design their parts. Furthermore, some additive manufacturing software integrates with ERP systems and business intelligence tools to enable better management of data related to production orders. Finally, some systems offer remote monitoring capabilities that allow engineers from around the world to monitor processes in real time via internet-connected devices. Integrating these types of software with additive manufacturing enables users to quickly identify errors or areas for improvement that would otherwise be difficult or impossible to detect without manually checking each part produced.

Questions To Ask Related To Additive Manufacturing Software

  1. What kind of files does the software support for 3D printing? (e.g. STL, OBJ, Step)
  2. Does the software provide visualization tools to inspect and identify defects in the model before sending it off for manufacturing?
  3. Does the software allow you to estimate cost and delivery dates on various materials/techniques offered by additive manufactures?
  4. What kinds of machine languages and communication protocols are supported by the software?
  5. Is there a library of objects that can be quickly pulled into a design project or any pre-made models available?
  6. Are their CAD editors integrated directly into the software, such as mesh repair function or parametric editing capabilities?
  7. Can users store their data securely (e.g., local database with SQL)?
  8. Is there a technical support team that is responsive to inquiries and questions? How responsive are they to customer feedback and incorporating new features/functionalities requested by customers?