Hotjar Description
Without being overwhelmed by numbers, you can understand how visitors actually experience your site. Traditional web analytics tools allow you to analyze traffic data. Hotjar can show you the real behavior of your users on your site. But numbers alone won't tell you. Track Customer Satisfaction, Net Promoter Score (NPS®, & Voice Of Customer (VOC). Session Recordings can help you eliminate guesswork and show how customers are using your product. Empathize with your users to see where they are stuck. Take a look at user behavior and ask the right questions. Hotjar works on all major platforms. Visualize behavior – Understand what users want, need, and do on your website by visualizing their clicks, taps, and scrolling behavior. These are the strongest indicators of visitor motivation. You can see what your users see.
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Hotjar Features and Options
Heatmap Software
Session Replay Software
Survey Software
UX Software
Customer Feedback Software
Customer Experience Software
Marketing Analytics Software
Web Analytics Software
Website Optimization Tools
Customer Journey Mapping Tools
Hotjar Lists
Hotjar User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: If you are looking to optimize and increase the quality of the user experience on your site, this is the tool that will help you understand how users behave on your website. It is capable of satisfying needs for small, mid-sized, and enterprise-level businesses.
Positive: The heatmaps and recordings are user-friendly, meaning that everyone can understand what they're seeing without advanced training. The feedback and survey tools are extremely reliable and feature-rich too. Implementation is super-easy.
Negative: It would be great to see the data in real time, perhaps even for recordings. The tool satisfies our needs to full extent nonetheless.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Hotjar offers visual analytics of user behaviour through heat maps and session recordings. The heat map is a great feature which helps a lot to identify the most interacted section of the page which you can use to place call to action to increase the chance of conversion. It offers session recording option which is something like playing video of user sessions help in identifying the major road block user base is facing and studying the user behaviour on your website. In all, I am very much satisfied with it helps a lot to study the user pattern of the visitors.
Positive: Hotjar offers best of the class visual analytics through heat map. it is a great tool to study the user behaviour of your visitors and helps in deciding and placing the call to action buttons on the most interacted section of the page. The integration part is very easy for most of the website and one bonus with it- doesn't affect the page loading time.
Negative: It is one of the best and easy to use virtual analytics. No Cons.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Hotjar is visual analytics tool which visualize beautifully the user engagement on website. I love the Heat map and Visitor recording feature of Hotjar. The heat map feature allow us to know the most interacted part of the page. which helps in getting deeper insight of the expectation of visitors. There is Visitor Journey recording option, In this the hotjar make screen video with the movement of mouse and clicks. It basically enable us to understand the navigation issue, usability issue. It offers Polling option which is very helpful to know the intent of the visitors. Hotjar uses Asynchronous Java script which doesn't affect the page loading time.
Positive: Hotjar is Visual analytics tool for websites. It helps in monitoring how the visitors are interacting with the website. Its one of the few analytics tool which deals without use of numbers. It offers features -
1. Heat map of the pages
2. Visitor's journey recording
3. Feedback/Survey Polls
4. Uses Asynchronous java script
5. Easy to use UINegative: Hotjar enables the visual analytics which is quite unique in itself. No complain.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Hotjar can be a good tool for collecting user analytics and understanding their difficulties using your site. It offers a wide variety of features including screen recordings, heat maps, and feedback surveys, but it's fairly expensive.
Positive: - collects a huge amount of information about how a user interacts with a web page, including heat maps and even an actual screen recording of their interaction
- offers feedback survey functionality to poll users
- easy to use UINegative: - pricing is a bit expensive for bigger sites
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- while the JS loads asynchronously so as to not block page loading time, it does make the page run a bit slower on less powerful devices -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Overall, Hotjar is always providing new data information for our company website whether that is views, interactions, comments, etc. There is always something new for us to learn our company page, which is so helpful.
Positive: Hotjar provides an easy way to see the views and interaction your website are getting. Even with being a "numbers person" I still enjoy this platform and how it makes it so easy to view the data provided. It helps my team and I understand what things need to stay the same on our website and what changes need to be made.
Negative: So far I haven't found any cons, but I am newer to the platform.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Great tool to provide insight for a small-medium website. Helps provide data behind what is working and point out areas of improvement.
Positive: Site heatmap shows where users are most active. It also shows where interaction drops off and where sites can be improved.
Negative: Pricing gets steep quickly for larger websites. Software is focused on web/desktop experience and has no mobile app functionality.
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