Flex83 Reviews

Summary: What a great organization to work with. The Flex 83 primes are ex-developers and really know the IoT space and S/W development. Significant effort was extended to nvent to understand the nature of our products and how best to connect and provide a roadmap for success. There is no way if i engaged with any other IoT development organization that i would have received the same level of service and attention to detail to make our product successful I would be glad to be a reference to any future customer evaluating their platform.

Positive: There are several reasons why nVent chose to partner with FLEX 83:
1. Extremely competitive platform.
2. Fixed yearly maintenance, no limit on the number of connected devices and users. As the business volume increases, the better value to nVnet where the other platforms, the cost to add connected devices and users increased. There is more opportunity to make bigger money on the 83IoT platform compared to the older incumbents.
3. Flex83 model for using sprint development to pay down the yearly maintenance was key for us. Our organization needed the sprints to develop platform and on-board field devices and to have the yearly maintenance cost to be offset by the sprints was a key decision factor. The best value for the buck!
4. The software is very easy to use and intuitive. 83Incs has been extremely helpful and committed to nVent success in moving the company forward with connecting our legacy installed controller base to the cloud platform. They have over achieved and over delivered often from the original sprint contents to ensure our product success.
5. Flex83 is always improving their products and the customer get these upgrades as part of the normal maintenance fees. We gain much more value for our dollar than we would working with other cloud development organizations/platforms.

Negative: From my perspective, I have only positive feedback. During my RFQ process I have seen and evaluated several vendors platform, two of the largest in fact. The incumbent platforms were cumbersome, old and could not scale to meet our needs. Some vendors developed their own proprietary software which is risky since not using open source, there is no guarantee that these platform have all the necessary security built in. I like that the software is continuously being developed and existing libraries are open sourced and get routinely upgraded which is comforting that the 83inc platform will be secured with the latest security updates.

Summary: IoT83 was great to work with, and the custom development team was flexible, capable and available. Their attention to detail in making the solution cost-effective and operationally reliable was an essential part of our final solution.

Positive: Team at IoT83 are engineers at heart, with a focus on making the solution successful for us and our customers. The flexibility and scalability of the IoT83 platform was a major benefit as we moved from validation to large scale production deployments of over 4M CPE.

Negative: As one of the first major customers of IoT83, we had some early challenges meeting our scalability requirements; however the team worked hard to overcome these challenges and allowed us to meet our target for a successful production deployment.