Find and compare the best Workforce Optimization (WFO) software in Australia in 2024
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Use the comparison tool below to compare the top Workforce Optimization (WFO) software in Australia on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Afiniti
Afiniti
Pair better using patterns. Our AI allows global enterprises to identify subtle and valuable patterns in human behavior to better match employees with customers. Afiniti Enterprise Behavior Pairing™, which predicts and discovers patterns in interpersonal behavior, enables customers to be matched with agents by optimally pairing them with agents. Initi has over 150 patents. Their technology analyzes data and commercially available information tied with customer identity to identify patterns of successful behavioral interactions. These patterns are then applied in real-time to drive improvements in customer satisfaction, enterprise profitability, health, and overall health.