Best On-Premises Utility Customer Information Systems (CIS) of 2025

Meter Management Microsoft Dynamics Foundation ❖ Manage metering devices (locations, serial numbers, status, etc.) ❖ Automatically collect meter readings via M-Bus gateways ❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets ❖ Built on Microsoft Dynamics 365 Business Central ❖ Easy-to-use and intuitive user interface ❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating Cloud Service ❖ Powerful tariff configuration makes set-up of even complex tariffs easy ❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating) ❖ Supports postpaid and prepaid plans ❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts ❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly) ❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance ❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud ❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone

inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.

Experience immediate benefits such as a visual scheduling board, inventory management, and enhanced resource and vehicle tracking with optimized routing. Olix365 merges innovation with efficiency, transforming utility operations into a more streamlined process. Developed by Alphavima, this all-encompassing cloud solution is specifically designed for the utility industry. By harnessing deep insights into the sector, this groundbreaking platform reimagines utility management through the integration of advanced technology, which streamlines internal processes, ensures adherence to regulations, strengthens customer relationships, supports data-informed decision-making, and promotes effortless scalability. Olix365 also supports the transition from traditional systems like Microsoft Dynamics Great Plains (GP) to contemporary cloud-based ERP solutions. Our approach includes a thorough mapping of processes and fields from the original system to the new one, ensuring a smooth migration for users. This not only improves operational efficiency but also enhances overall service delivery to customers.

SmartFusion serves as an all-encompassing financial management software system for schools, consolidating essential data into a single, accessible platform. Enhance your productivity by simultaneously accessing multiple reports and windows, streamlining your workflow. Effortlessly broaden your functionality with seamless third-party software integrations. Rest assured that your confidential financial data remains protected at all times. Gain greater control over your operations by eliminating the need for data re-entry through fully integrated modules. Benefit from the flexibility to work from any location, utilizing cloud capabilities or the option to self-host. With built-in state and federal reporting features, you can put your compliance concerns to rest and ensure data accuracy with ease. This empowers you to focus on what truly matters—enhancing the educational experience.