Best User-Generated Content (UGC) Platforms for Salesforce Commerce Cloud

Flowbox, a SaaS company that has won numerous awards, provides a visual marketing platform that helps brands leverage and distribute social media content throughout the buyer journey. This can help increase engagement, social proof, and sales. Flowbox's core focus is on how technology can be used to help brands generate and use paid, earned, and user-generated content for more effective, transparent, and converting marketing and ecommerce. Our platform allows customers to collect, moderate, and publish content to their website or online shop, as well as to their social channels. Flowbox was founded in 2016 and is one of Europe's fastest growing marketing technology companies. It was ranked #8 by Deloitte Sweden Technology Fast 502020. Flowbox and Photoslurp merged in 2022. Today, there are 70 employees at the company, with offices in Stockholm, Barcelona, and Amsterdam. They serve 850+ customers in 40 countries. Ranked #8 in Deloitte Technology Fast 50 Sweden Official Meta Marketing Partner

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

Effortlessly create customized content grids, galleries, or layouts that focus on your products. You can quickly and easily edit or update these layouts whenever necessary. With seamless integration of Live Story into platforms like Magento 2, Shopify, and Salesforce Commerce Cloud, you can enjoy the advantages of both systems. Live Story will generate an SEO-friendly version of your layouts automatically, giving you complete freedom to execute your vision. It also features user-friendly tools to assess and track the effectiveness of influencer content that is connected to your platforms. Additionally, our partnership with THRON, the advanced Digital Asset Management platform, allows you to effortlessly incorporate digital assets into your Live Story layouts. Furthermore, this integration ensures compliance with WCAG accessibility standards, making the process straightforward. Plus, you can utilize image recognition technology to enable consumers to interact with and purchase content that surrounds them, enhancing their shopping experience. This level of engagement is designed to elevate not just your layouts but the overall customer journey as well.

Candid™ stands at the forefront of Visual Commerce innovation, allowing brands to narrate their stories through the perspectives of their most passionate supporters. By integrating genuine photos and videos directly into product pages and social media advertisements, it fosters a vibrant and engaging community that drives sales. Leverage machine vision technology to analyze trends in the content you share and assess its effectiveness. This solution is both scalable and efficient, enabling brands to interact with their followers and easily seek their explicit consent to promote their narratives across various digital platforms, including social ads and additional channels. All four engagement methods—hashtags, link-based requests, direct outreach, and replies—are incorporated along with real-time performance metrics. Expand your social storytelling by connecting directly with your most dedicated fans for their explicit consent. Easily reach out to content creators on platforms like Instagram and Twitter to obtain the necessary permissions, all managed through a user-friendly team dashboard. Additionally, streamline the process of acquiring usage rights by allowing direct uploads on product pages or through emails sent after purchases, making it even simpler to share compelling fan-generated content.

Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.