Best Web-Based Telephony Software of 2024

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more. The Problem Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. The Solution Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes. To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop. By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.

Telzio powers VoIP phone systems for business VoIP phones for top organizations around the globe. Telzio is the top cloud phone system for business. It offers the best uptime, features-rich solutions, and an interface that makes configuration quick and easy. You can get toll-free numbers, call center routing, real-time data, call analytics and many other features. Telzio's unique usage-based pricing helps to reduce monthly telecom expenses by an average 30% Unlimited users, simultaneous calling and call recording are all included. Voicemail transcription is also included. 24/7 customer service is available.

The sales telephony platform that will turbo boost your team's results. Ring.io's dialer allows sales teams to make more calls, schedule more meetings, close more deals, and makes it easier for them to do so. Automate your prospecting tasks and unleash your reps' potential. You can easily route calls to the right person in your team using data from your CRM. Never lose a valuable lead or customer. With powerful coaching and training tools, you can increase call connections, increase rep performance, and optimize each dial for better results. Ring.io Pay allows you to accept credit cards over the phone and is PCI compliant. Increase sales, collections and donations.

Toll-free numbers give clients and other callers a big-company impression. They can contact you from anywhere they are located. There are many toll-free numbers available, including vanity numbers and extensions 800 and 866. Local numbers can be used to establish a local presence in any city. Local numbers are often used by clients for geographical targeted advertising. Our PBX can be managed online so you have complete control over it at all times. You only need to fill in the parameters, which tell the PBX where to forward each phone call, and that's it. It is simple to understand and offers a wide range of useful features. Our Business VoIP phone service offers all the features of a Fortune 500 telephone system at a very affordable price. You can make unlimited calls to any US number and receive unlimited calls to your local number for only $35.95/month

ZepCall, a click-to call solution, helps convert visitors to sales. It offers an Instant One-One Phone Call, which is a call button that can be enabled on websites and mobile apps. This allows for instant call connections. A Virtual Number is also available. It is a plug-and-play solution that does not require any developer.

CheckMyNumber helps: - Parsing, formatting, and validating phone numbers for all countries/regions of the world directly in Salesforce. - Gets the type of the number based on the number itself; able to distinguish Fixed-line, Mobile, Toll-free, Premium Rate, Shared Cost, VoIP, Personal Numbers, UAN, Pager, and Voicemail (whenever feasible). - Gets a confidence level on whether two numbers could be the same.

RingRx supports independent medical practices, hospitals, and therapists with high-quality, cost-effective, and HIPAA-compliant communication services. Our clients rely on our seamless communication systems to inform patients at every stage of their healthcare journeys. The RingRx Platform is a full-featured, cloud-based VoIP communication system designed for modern healthcare environments. It offers a versatile set of customizable tools, including a phone app for flexible and reliable call routing, voicemails accessible from anywhere, a HIPAA-compliant desktop app, and enterprise-quality desk phones. RingRx is a healthcare-focused communication system, unlike competitors that have patched together features or do not understand the unique requirements of healthcare providers. Our easy integration and customization features make it simple to connect with patients in and out of the office. Getting started with RingRx is quick and easy, with practices able to be up and running in less than a day. Our straightforward pricing structure allows for easy selection of the right features without any upsell or billing surprises.

One call can connect your entire business. Fusion Connect is your Managed Services Provider, providing business internet solutions for your SDWAN, business VoIP (UCaaS), internet accessibility, secure networking, and other requirements. Fusion Connect's Business VoIP includes Internet-based faxing and softphones. Compatible with Windows and Mac as well as other devices.

Ricochet360 is a one-stop dialer, CRM, marketing automation platform, and call center software for businesses. It also supports customer service and sales teams. Ricochet360 allows teams to quickly call leads and close deals; track all prospects, calls and emails; route and track calls; and streamline time-consuming sales and marketing tasks all from one platform. Ricochet360 is highly customizable to meet the needs of each team and their budget.

A business phone system that works as it should. Your business phone system should not be a barrier to work. You can now empower remote workers with one place for business conversations regardless of where they are located. Your business phone system can now go wherever you go with mobile apps that feel like you're working from HQ. With native Ai insights, you can understand why and what was said to your business by looking at the caller information. A web portal allows you to add users, swap numbers, or create ring groups. It also allows you to make changes in real time. You can keep your numbers tied to your business, even if you switch voice providers, local, toll-free or international. Native integrations for G Suite and Zendesk give context to your conversations. Do you need to send a quick message to a prospect? You can choose from MMS, SMS, or group chat. Voice Intelligence allows you to focus on your conversation and not take notes.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

PhoneCall is a powerful cloud-based contact center platform that scales seamlessly to meet the needs of telemarketing and lead generation businesses. All-in-one software includes an AI-driven Intelligent Dialer and 3 years of recording storage, text-to-speech technology, click-to-talk, and even a 1-Click compliance feature to ensure your business runs smoothly. Owners and business managers will never be far from their operations with multi-device capabilities. The entire platform can even go mobile on iOS or Android devices.

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.

Toky is a fully-featured Business Phone System that allows customers and employees to communicate easily. All you need is an internet connection. Virtual phone numbers allow you to be available from anywhere in the world. Integrate your CRM with your business tools seamlessly so you can call customers with one click and automatically log all details. With proven reliability and affordable rates, you can take advantage of features like call recordings, voicemails SMS, Speech to Text, and voicemails.

MegaDialer, a cloud-based call centre software, is designed to assist businesses with predictive or preview dialing. Users can view campaign information, track agents, and perform real-time analysis through the interactive interface. MegaDialer features include instant call reports, on demand recording, call supervision, call layout after complete, caller ID and call monitoring, automated re-calls as well as automated emailing, incoming calls management, real-time activity panels and call list for agents. MegaDialer can also be integrated with CRM and SMS systems, allowing employees to manage leads. Pricing is determined by usage. Technical support is available via email or phone.

OfficeConnect™, provides unified voice, conferencing and messaging as well as faxing. Our VoIP phones are more flexible and cheaper than legacy on-premises systems. You can keep your projects moving and synchronize teams with best-in class audio and video conference made easy. UniVoIP encrypts all voice traffic, both from remote and on-site telephones. It uses SRTP with 128 bit AES encryption. SRTP conforms to both the federal standards FIPS 140-2 Certified encryption and the Department of Defense's PKI Digital Certificate.

Unrivalled UCaaS solution that empowers Service Provider success. A white-label solution that is completely customizable will help you differentiate your brand and offer in the market. KAZOO, 2600Hz's turnkey UC platform offers the flexibility you need for a superior communication experience. Your customers will be able to communicate with you in a way that is easy and effective. With over 300 APIs, you can customize a solution for your customers to make their business more efficient. To build and maintain brand recognition in the marketplace, white label your solution. You can get started faster and remain cost-competitive with low upfront costs. Your customers will always be online with reliability and geo-redundancy. Your customers can access their business from anywhere and anytime via mobile devices. KAZOO is a multi-tenant platform that allows you to open sales channels. You can either bring in resellers or go direct. Or you can have an agent model.

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

HoduPBX is the best solution for business communication. HoduPBX's unique user interface and optimal user experience allow businesses to communicate efficiently with their end users. This software provides unparalleled connectivity in an office environment and remote locations, making communication seamless. HoduPBX empowers agents' work management with multitasking capabilities and efficiency. Our IP PBX software is a great choice for business communications. It supports 1000+ concurrent calls and has 10,000 extensions. HoduPBX IP PBX Software offers various sophisticated features such as Add-on Modules, Reseller Module, SIP Trunking, Queue Pro, Voice Transcription, and Webphone. It also offers white label features across IOS, Android, Chrome Extension, Windows, Mac, Linux, and ZohoPhonebridge Plugin.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

Ninja Number is an application that places a second number on your cellphone. This allows your business to follow your every move. It manages your communications for you, reminding you of missed calls, answering the phone and even answering it. Ninja Number allows you to connect up to five devices and have your team members answer calls and text messages. To help customers resolve their issues quickly, several team members can join a text conversation. Auto-reply allows you to customize answers to frequently asked questions. When you receive a voicemail, text or message related to this question, Ninja Number's artificial Intelligence detects it and automatically sends you the answer. Ninja Number grows with you. You can have live operators answer your calls if you are too busy. Upgrade to a PBX system that has pre-programmed greetings or extensions for employees.

Cradle allows you to talk to customers like people. Cradle is not just a phone system, although it does the basic stuff. Our features are changing how businesses communicate with their customers. Although you have a lot of data about your customers, how often do your team have the right data? You can easily capture all calls in HubSpot with our integration to HubSpot. You can see the full picture of your marketing ROI by integrating reporting from non-digital media. HubSpot allows salespeople to keep track of their phone activity and their HubSpot account. This allows them to focus on the most important tasks and ensures that they are delivering value for you business. We make it easy to get started with our three-step onboarding so you can start talking to customers quickly!

The NOLA Automation Software is all-in-one software that allows you to build momentum in your business. You can create schedule campaigns broadcast, in-outbound predictive and SMS 2 WAY voice drop and email. With our software you also have the option to email a link to your prospect that will redirect them to their accounts via an online portal.

Automatic time entries and notes can help you capture 40% more time on calls. You can win more placements and avoid disputes by automatically saving each call with candidates in your CRM or ATS. VXT offers flexible solutions to businesses that want to put customers first. VXT voicemail allows you to create smart greetings for your contacts, so you can personalize their experience. VXT Voicemail cloud software allows you to access voicemails from any device. You can record the call as you would normal phone calls. This can then be transcribed directly into your notes.

Predictively dial your contacts to automatically leave voicemails and emails. Ytel is a cloud-based integrated suite of marketing solutions. Ytel Contact Center helps businesses and SMB call centers manage multi-channel communications. Ytel features include call distribution, voice reply, auto-dialing, and a scripting module. Ytel provides real-time agent reporting that allows users to track call lengths and performance. Ytel can also be accessed via iOS and Android devices. You can quickly develop new communication functionality in any language. Trust in a platform that is designed for product development. It has high uptime, high capacity for SMS/voice channels, and the bandwidth to send and get volume at scale using a single API. Your business already has core competencies. Now you need to enhance and centralize customer engagement to improve operational efficiency.