Best Telephony Software for Mid Size Business

Ninja Number is an application that places a second number on your cellphone. This allows your business to follow your every move. It manages your communications for you, reminding you of missed calls, answering the phone and even answering it. Ninja Number allows you to connect up to five devices and have your team members answer calls and text messages. To help customers resolve their issues quickly, several team members can join a text conversation. Auto-reply allows you to customize answers to frequently asked questions. When you receive a voicemail, text or message related to this question, Ninja Number's artificial Intelligence detects it and automatically sends you the answer. Ninja Number grows with you. You can have live operators answer your calls if you are too busy. Upgrade to a PBX system that has pre-programmed greetings or extensions for employees.

Cradle allows you to talk to customers like people. Cradle is not just a phone system, although it does the basic stuff. Our features are changing how businesses communicate with their customers. Although you have a lot of data about your customers, how often do your team have the right data? You can easily capture all calls in HubSpot with our integration to HubSpot. You can see the full picture of your marketing ROI by integrating reporting from non-digital media. HubSpot allows salespeople to keep track of their phone activity and their HubSpot account. This allows them to focus on the most important tasks and ensures that they are delivering value for you business. We make it easy to get started with our three-step onboarding so you can start talking to customers quickly!

The NOLA Automation Software is all-in-one software that allows you to build momentum in your business. You can create schedule campaigns broadcast, in-outbound predictive and SMS 2 WAY voice drop and email. With our software you also have the option to email a link to your prospect that will redirect them to their accounts via an online portal.

Automatic time entries and notes can help you capture 40% more time on calls. You can win more placements and avoid disputes by automatically saving each call with candidates in your CRM or ATS. VXT offers flexible solutions to businesses that want to put customers first. VXT voicemail allows you to create smart greetings for your contacts, so you can personalize their experience. VXT Voicemail cloud software allows you to access voicemails from any device. You can record the call as you would normal phone calls. This can then be transcribed directly into your notes.

Predictively dial your contacts to automatically leave voicemails and emails. Ytel is a cloud-based integrated suite of marketing solutions. Ytel Contact Center helps businesses and SMB call centers manage multi-channel communications. Ytel features include call distribution, voice reply, auto-dialing, and a scripting module. Ytel provides real-time agent reporting that allows users to track call lengths and performance. Ytel can also be accessed via iOS and Android devices. You can quickly develop new communication functionality in any language. Trust in a platform that is designed for product development. It has high uptime, high capacity for SMS/voice channels, and the bandwidth to send and get volume at scale using a single API. Your business already has core competencies. Now you need to enhance and centralize customer engagement to improve operational efficiency.

A complete communications solution that bridges voice, video, chat, and SMS. You can increase efficiency, provide unrivalled Cloud Contact Centre as a Services, and deliver a seamless digital experience to your customers from one Contact Centre as a service (CCaaS). All channels and functions you need, all in one secure Cloud platform. For a complete Teams Contact Centre experience, Intuitively integrate Microsoft Dynamics with Dynamics Phone integrations. You can send and receive communications quickly, easily and in bulk. You can connect to all your CRM and comms solutions from any internet connection at any time. You can easily switch between text, phone, or video calls. GDPR, PCI DSS MIFID II, and many more. Solgari adheres to all security and data regulations. Upgrade to an all-channel Cloud Contact Center with voice-activated, automated quality of life improvements.

Vozelia is a member of Sewan since 2017. Sewan is the leading voice in IP telecommunications for companies. With more than 10 years experience, it is a pioneer in Spain's IP telephony sector. Sewan Communications is part the Sewan Groupe which is one of France's most innovative and well-respected companies. Sewan offers a white-label model that redefines the concept of "turnkey", geared to today's customers as well as tomorrow's telecommunications distributors and operators. All of this can be done using our All-In-One platform Sophia, which offers simple, automated management to set up, auto-provisioning and bill from one interface. Discover all of our professional, simple, scalable, and automated telecommunications services. You can enjoy IP Telephony via your smartphone or tablet, or by inserting an ATA transformer into your analog telephone.

Panterra Streams, an all-in one, feature-rich, cloud communications, collaborations, and file sharing suite, increases performance across your organization. Unified communications, team messaging and file sync & sharing, as well as business analytics, are all possible with Panterra Streams, the only customizable, HIPAA/HITECH secured communications cloud solution. All-in-one communication solution that includes text, video/audio, phone, and video conference. It also offers team rooms, group/email digital faxes, web meetings, deskshare, and HIPAA/HITECH secured cloud solutions. Unlimited team rooms with HIPAA security, built-in communications and collaboration with customers, employees, and partners. Enhanced "anti-video bombing” security is provided with feature rich audio/video and screenshare conference conferencing. All-in-one, unlimited, HIPAA/HITECH secure file sync & sharing is available. You can locate agents anywhere in the world and present a single view to your customers.

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

Oyatel offers many options. We can solve all your problems using our Oyatel Softphone or mobile app. Oyatel has created a phone system that is fully customizable to meet the needs of any business. CallManager is 100% web-based. All you need to manage your telephone system is a Mac or a PC. You can access any time the status of your phone and information about employees who are online. Oyatel CallManager allows you to control your automated attendant using key selection menus, calling queues, and automatic opening. To get faster response times and more efficient call flow, you can easily manage users as well as call queues. You might also have an operating switchboard that gives employees access to online status.

We have been helping small and medium-sized companies grow since 2003. We offer a variety of feature-rich, cost-effective phone systems, high speed Internet connections, and a variety of IT and cybersecurity services. VoIP (Voice over Internet Protocol), has evolved over the years and voice has made the gradual shift to the 'cloud. Cloud is a general term that refers to cloud-hosted services that can be accessed via the internet. Cloud telephony is voice services, and specifically the replacement of traditional telephone equipment (PBXs) with third-party services. Customer satisfaction can be increased by intelligently managing calls and tracking behavioural patterns to make smart decisions. Increase your company's presence in the area and make a good first impression to compete with larger companies. You can access your system remotely from any location while still having your office phone functionality.

Brekeke SIP Server supports the industry-standard Session Initiation Protocol. This provides a reliable and scalable SIP platform for telephony providers, communication service providers, integrators, and manufacturers of SIP products. Brekeke SIP Server, as defined in the SIP baseline specification RFC 3261 provides the functionality of a SIP registry server, SIP redirect and SIP proxy servers. Brekeke SIP server is a stateful proxy which maintains session status and provides optimal processing for session control. Use by students, faculty, and staff at degree-granting educational institutions. To evaluate Brekeke SIP Server Standard Edition. SIP Trunk Services. Integration in smaller SIP communication networks. R&D, product demonstration. Brekeke SIP server is a SIP proxy server that offers unparalleled reliability and robust performance.

We are aql, one the UK's most innovative operators of telecoms and a 'hidden facilitator' of smart cities. Our mission is to help cities and businesses keep up with technological changes through the power of high-speed, secure storage, mobile connectivity, innovation, and mobile connectivity. We believe that by empowering cities with our enabling technology, we can make them more efficient, smarter and more resilient. This is how we make society better and create a better future. We have a highly interconnected network that spans multiple UK locations and has full geographic resilience. We have a strong presence in London and Leeds as well as many other important points of presence. This allows us to provide extensive interconnects to the UK's mobile and fixed networks. Our network connectivity is dual-vendor and dual-route between each core point, minimizing any exposure to any particular fibre path or geographic area.

Soho66 was established in 2008 and has served thousands of businesses across the UK, Ireland, and internationally. Our in-house built VoIP platform handles hundreds of thousands calls every day. Our reliable and simple-to-use solution allows businesses to bring their telecommunications systems into the 21st century. It allows for greater flexibility, smarter and more efficient work, professional image, and significant cost savings. Our cloud-based phone system allows remote workers to work from anywhere. It gives them the security and flexibility they need. We have everything you need, including IVR Menus and Call Recording, Multi Routeing, and many other features. For more information, please contact us.

VoipNow is a Cloud communications platform that service providers and organizations need to have robust enterprise PBX, voice and video, presence, instant messaging and conferencing.

TelephoneMessagePad is an electronic system that allows you to take, distribute and organize phone messages. It can be accessed via secure HTTP from any device with a web browser. Get the caller information you need. You can use standard or custom forms to capture exactly the information you need. Call records at a glance Instant overview of call status with color-coded call status. Receive instant notification of new calls. Stop losing clients due to late returned calls

Find out why SendHub is the right choice for you enterprise. Businesses are increasingly turning to SMS to deliver their messages, as other channels like email and voice have lost effectiveness. We are your fully-featured business SMS and voice platform. It offers flexibility, convenience, and all the features that modern businesses need. All this is done within a simple web dashboard and mobile application. There is no need to install or configure hardware. Everything you need is already included in your SendHub Account. SendHub for Salesforce SMS messaging now available in Salesforce AppExchange

MaxContact is compatible with sites with 6 to 1000+ users. MaxContact has clients in all sectors, including BPO's and financial services providers. MaxContact is a trusted supplier to many of these market leaders.

UniVoIP's innovative software and solutions drive productivity, efficiency, and performance while embracing and surpassing today's most challenging business communication trends. OfficeConnect™ is the principal product. It delivers 500+ PBX, Omnichannel Contact Center, and Unified Communication features via private or public networking options in a multiinstance infrastructure. UniVoIP also offers UniBridge which is a powerful, high-definition audio, video, and web conferencing solution, screen sharing sharing and meeting logs. It offers summaries, timestamps and summaries and no software download.

Customers today choose brands that offer great customer service and immediate value. You need tools to automate the process as a business owner. VOXOX combines a simple SMS marketing platform with real-time interactions and superior voice automation to leave your customers saying "WOW!" You can send text messages to anyone who joins your SMS list, or calls your business phone. They can receive reminders about appointments, invitations, member-only rewards and motivational tips, as well as special discount codes. You don't need to be a rocket scientist to skyrocket your business communications. It's easy with us! To sound like a big business, you don't need to be large. VOXOX gives small business a big voice. We help you run like a Fortune 500 business without having to pay Fortune 500 pricing. Got questions? Do you want to see a demonstration of how our services could help your business?

SessionCloud is an excellent platform for creating softphone applications. We have a solution that will work for you, whether you are a startup ITSP supporting just 100 users or an established VoIP provider supporting multiple companies. The main Projects view will appear when you log in to your SessionCloud account. This view will be empty. To start, tap the 'Create App" button. Select a plan, then choose a name to your app. This name cannot be changed later. It will be used throughout the portal to identify your project. The new project will be displayed in the main project view. Here you will see all projects along with their status. To customize the project, click 'Edit' in the Actions menu to the right. There are a number of categories in the Project detail view. This category view will vary depending on the Plan selected.

Zaplee is up more than 99% of all the time. Your cloud phone will not let you down. In no time, integrate our ultra-modern phone service in your existing framework. Your personal support team never sleeps. All issues will be addressed at lightning speed. Zaplee will work with all your devices, past and present. Integrate seamlessly with VoIP, SIP and landline phones as well as mobile phones. You can create custom greetings for business and non-business hours. You don't have to use your voice? Use our text-to speech function to create greetings in male and female voices with different accents. You can assign yourself a local number in more than 40 countries and thousands of cities. You want a toll-free 800 number? Zaplee can also provide this service. Inbound calls can be routed based on the employee extensions and departments you create or on who is available at specific hours. Your customers have the option of dialing by name.

Hostcomm's hosted phone system will increase agent call time by up to 30% using dialling automation and predictive algorithms, non-human filtering, lead recycling, and predictive algorithms. Our Web RTC browser phones allow your agents to quickly get up and running with no app to download, authentication details to remember, encryption and strong admin capabilities for large teams. All four dialing modes are included, as well as blended calling and call recording. You can segment, score, recycle, and create dialling rules to automate your outbound automated campaign. This will allow your staff to go from prospect to evaluation, nurture, and finally to conversion. Our hosted dialler allows you to create scripts, lists and automate progress across them. You can also add notes to customer records and experiment with call scheduling in order to improve conversion rates.

To enable intelligent, contextual conversations, connect systems of engagement with customer data when it is most important. Transform customer experience into a standard. Tenfold provides service and sales reps with the complete context of each customer at all points of interaction. It's all in one pane of glass. Our technology allows reps to anticipate customer needs and take key steps to close more sales and tickets. Our wide range of workflow automations will save reps time and hassle. Tenfold automatically logs all customer interactions and notes in your CRM. Our Click-to-Dial feature will end manual dialing. You can access all features, including script pop-up and seamless note taking, from one interface.

SparkTG is revolutionizing cloud telephony by offering cutting-edge cloud IVR services. We can help you as an IVR service provider. Talk to us. To increase sales, provide better service, and make more profits, every organization must build trust with its customers. SparkTG helps you build trust with your customers by answering their calls. SparkTG guarantees 99.9% uptime, which means that your business will not be affected by any downtime. We guarantee that calls will remain available in case of an emergency and that there is always a backup. The audio quality is excellent. We provide 24/7 network monitoring to resolve issues before they affect your business. Our customer support team is available 24/7. All calls are encrypted to ensure high-grade security. You can use Transport Layer Security, (TLS), and Secure Real-time Transport Protocol.