Best On-Premises Self-Service Password Reset (SSPR) Software of 2025

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

FastPass strengthens user protection against identity theft. The integration of FastPass SSPR and FastPass IVM within FastPass Enterprise enhances productivity for both end-users and help desk support, concurrently serving as a defense against social engineering threats aimed at the service desk. To thwart password theft at the help desk, a secure IT workflow is imperative. FastPass IVM, available as a certified cloud or on-premises solution, delivers dynamic and contextual verification. Tailored to specific user groups based on security policies, this solution leverages insights into the user's device usage and multi-factor authentication (MFAs), establishing a secure defense against hacker attempts. FastPass SSPR presents an advanced self-service solution for password resets and unlocks. Seamlessly accommodating passwords from AD, Entra, SAP, IBM, Oracle, LDAP, and other systems, it ensures a secure approach to user authentication. MFA and manager approval for verification in addition to Q/A. Password reset for WFH users with local password cache update.

AD360 is an integrated identity management (IAM), solution that manages user identities, controls access to resources, enforces security, and ensures compliance. AD360 allows you to perform all your IAM tasks using a simple and easy-to-use interface. All these functions are available for Windows Active Directory, Exchange Servers and Office 365. You can choose the modules that you need and get started addressing IAM issues across hybrid, on-premises, and cloud environments with AD360. You can easily provision, modify, and deprovision mailboxes and accounts for multiple users from one console. This includes Exchange servers, Office 365, G Suite, and Office 365. To bulk provision user accounts, you can use customizable templates for user creation and import data from CSV.

NIM simplifies the provisioning of users and lifecycle management. It offers both power and simplicity. It manages large numbers of users and systems for educational and commercial institutions. NIM aggregates information from multiple sources to streamline provisioning, rostering and exports. The Role Mining Tool simplifies role modeling while real-time impacts analysis helps in audits. Its customizable apps, automated processes and improved accuracy and efficiency are all a result of its customizable apps and automated process. NIM's flexible interface simplifies complex tasks and ensures organizations achieve high productivity.

BIO-key PortalGuard IDaaS, a cloud-based IAM platform, offers the most flexible options for multi-factor authentication and biometrics. It also allows customers to reset their passwords and provides a user-friendly interface. All this at a reasonable price. PortalGuard has been trusted by many industries, including education, finance, healthcare, and government, for over 20 years. It can be used to secure access for employees and customers, regardless of whether they are on-premises or remote. PortalGuard's MFA is unique because it offers Identity-Bound Biometrics with the highest levels of integrity and security. They are also more accessible than traditional authentication methods.

Enhance your cloud IAM by integrating in-depth contextual information for risk-based authentication, ensuring seamless and secure access for both customers and employees. As companies evolve their hybrid multi-cloud setups with a focus on a zero-trust framework, it becomes crucial for identity and access management to break free from isolation. In a cloud-centric landscape, it’s essential to create cloud IAM approaches that leverage rich contextual data to automate risk mitigation and provide ongoing user verification for any resource. Your implementation pathway should align with your organizational needs. Safeguard your current investments and secure on-premises applications while crafting and personalizing the ideal cloud IAM framework that can either supplement or replace your existing systems. Users expect effortless access from any device to a wide range of applications. Streamline the addition of new federated applications into single sign-on (SSO), incorporate contemporary multi-factor authentication (MFA) techniques, simplify operational processes, and provide developers with user-friendly APIs for better integration. Ultimately, the goal is to create a cohesive and efficient ecosystem that enhances user experience while maintaining robust security measures.

Safeguard your essential accounts using our advanced Privileged Access Management (PAM) solution, which can be deployed either on-premise or in the cloud. Experience rapid implementation with our offerings that include privileged account discovery, easy installation, and comprehensive auditing and reporting features. Effectively oversee numerous databases, software solutions, hypervisors, network devices, and security systems, even in extensive, distributed settings. Benefit from unlimited customizations with direct management capabilities for both on-premise and cloud PAM environments. Collaborate with our professional services team or utilize your in-house experts for optimal results. Protect privileges for service, application, root, and admin accounts throughout your organization to maintain robust security. Keep privileged credentials securely stored in an encrypted, centralized vault and identify all relevant accounts to mitigate sprawl while achieving complete visibility into your privileged access landscape. Ensure efficient provisioning and deprovisioning, maintain password complexity standards, and regularly rotate credentials to enhance security measures. Additionally, our solution offers seamless integration with existing systems, allowing for a more cohesive security strategy across your enterprise.

EmpowerID is a distinguished, comprehensive suite for identity management and cloud security, created by The Dot Net Factory, LLC, also known as "EmpowerID". This innovative solution is adept at overseeing millions of identities, both internal and external, across various cloud and on-premise environments for organizations worldwide, offering the most extensive array of IAM functionalities available. Its robust, out-of-the-box offerings encompass features such as single sign-on, user provisioning, identity governance, group management, role mining, delegated identity administration, password management, privileged access management, access management for SharePoint, and a specialized identity platform designed for application developers. Each of these solutions utilizes a sophisticated authorization engine based on roles and attributes, capable of managing complex organizational structures and supporting multi-tenant SaaS providers. EmpowerID's architecture is highly scalable and fully customizable, ensuring that enterprises can achieve efficient and effective IAM results tailored to their specific needs. Ultimately, EmpowerID stands out as an essential tool for organizations looking to streamline identity management while enhancing security protocols.

Oracle Identity Management empowers organizations to efficiently oversee the complete lifecycle of user identities across all enterprise resources, extending beyond the firewall and into cloud environments. This comprehensive platform provides scalable solutions for identity governance, access management, and directory services. By implementing this contemporary system, organizations can enhance security, streamline compliance processes, and seize business opportunities related to mobile and social access. As part of the Oracle Fusion Middleware suite, Oracle Identity Management contributes to increased agility, improved decision-making, and lowered costs and risks in various IT landscapes today. Furthermore, we are excited to introduce a groundbreaking, fully integrated service that encompasses all essential identity and access management functions via a multi-tenant Cloud platform, known as Oracle Identity Cloud Service, which further elevates the user experience and operational efficiency.

For the first time, there exists a fully integrated IAM solution that is thorough, extensive, and accessible even to those without an IT background. This offering encompasses both Access Management and Identity Governance and Administration. A distinctive online digital guidance system is available to facilitate the implementation process step-by-step, allowing users to proceed at their own speed. In contrast to other providers, Ilantus additionally supplies tailored implementation support at no additional cost. The solution features seamless single sign-on (SSO) capabilities, ensuring that no application is overlooked, including both on-premises and thick-client applications. Whether your needs encompass web apps, federated or non-federated systems, thick-client setups, legacy applications, or custom solutions, all will be integrated into your SSO environment. Furthermore, mobile applications and IoT devices are included, ensuring comprehensive coverage. If you have a proprietary application, our interactive digital help guide will assist in the process, making integration straightforward. Additionally, should you require further help, Ilantus provides a dedicated helpline that operates 24/7 from Monday to Friday, ready to assist with any integration tasks you may have. This commitment to support ensures that users can confidently navigate their IAM journey without feeling overwhelmed.

Cloud-based identity management (IAM), which includes multi-factor authentication (MFA), credential based passwordless access and single sign-on (SSO). Cloud-based multi-factor authentication provides secure access to all your users' apps, networks, devices, and accounts. Optimal user experience is achieved through adaptive authentication, proximity-based login, and adaptive authentication. Happy users won't try to bypass security measures. Everyone wins. This is easier than any other thing you have tried. The work-saving features, such as built-in provisioning tools, on-premises integrations, and cloud integrations, reduce the IT workload from deployment to everyday management. To move forward faster, you need strong IAM. Cloud-based Identity as a Service scales rapidly to accommodate new users, expanding use case, and evolving security threats.