Best Queue Management Software for Mid Size Business

Tablets are replacing paper sign in sheets. This gives businesses a quicker and more efficient way to organize customers, starting from the moment they walk in. An easy and effective app records each customer's name and needs. The time stamp is precisely recorded and the sorted list presented across all computers in your network. Give your staff the tools they need to respond quickly to your customers' needs. Automated sorting of customers by department or reason for visit eliminates the need to have a greeter and directs the customer to the right person. Notifying staff and automatically sorting customers helps them respond faster to their needs. Management reports provide valuable insight into customer traffic and trends. Reports can also provide information about staff performance and office efficiency.

We can upgrade and automate your existing appointment booking or queuing systems. Customers have easy access to your company's services via your website/app on any device. Solutions that are either out-of-the box or custom-built for any organization, especially tailored for high-security industries and those with specific service requirements. Your visitors will feel empowered and free from the stress of waiting in line. This will increase their satisfaction rate and eliminate the stress of having to wait in line. Book online with real-time availability and virtual queuing. Front desk 24/7 available in over 140 languages. Automated reminders sent about upcoming visits and inquiries. Displays the location of your nearest branch and real-time status. You can connect with us by phone, e-mail or any other method that suits you best. It can be connected to your existing booking system. Data is the most valuable indirect benefit of our system. Insights & summaries

OnlineToken is a leader in providing smart queue management solutions to businesses of all sizes. Our goal is to make customer visits enjoyable by replacing physical queues with virtual ones. Your customers will be able to book your services at their most convenient and closest location. Our smart token management system allows you to receive real-time status notifications about your customers' position in the queue, along with an estimate of the wait time. Zero contact is the best option. Long queues and the traditional rush are not possible due to the fear of being infected. OnlineToken offers a reliable solution to Covid 19, keeping in mind the safety of consumers and protecting them against fraudsters, who are able to evolve their methods quicker than most businesses.

Qsome is a new generation of customer journeys management software. It is highly focused on extreme features flexibility, top-notch user experience and high-quality customer service, making it more enjoyable and efficient for both customer and service provider. Qsome uses cutting-edge technology to manage and adapt every aspect the queue management flow. This platform is highly flexible and includes modules such as appointment management, data for staff resources planning, and various communication channels. Data analytics are also available to continually improve customer service. All complexity is hidden behind intuitive features which can be easily enabled and extended to suit different environments.