Best Patient Engagement Software for eClinicalWorks

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

OhMD offers the quickest and simplest method for connecting with both your patients and your team. It allows patients to enjoy the ease of texting without the hassle of downloading any applications, while also equipping your staff with tools that can save them countless hours each day. This innovative solution helps reduce appointment cancellations, as patients appreciate the streamlined communication process. OhMD stands out as an optimal choice for patient and team interaction within a HIPAA-compliant texting framework. Eliminate the need for phone calls, voicemails, and frustrating phone tag with patients by providing them with the convenience of texting and video capabilities without requiring app downloads. Enhance communication with colleagues, care teams, and referring providers through the OhMD HIPAA-compliant texting platform available on iOS, Android, and the web. By utilizing efficient texting, you can replace the cumbersome process of phone tag and voicemails, ultimately improving patient care. Additionally, if you aim to maximize your use of OhMD and seamlessly store all patient communications within your charts, we offer more than 50 EHR integrations that facilitate effortless interoperability, ensuring a comprehensive approach to patient management. This means you can focus more on care and less on administrative tasks.

Emitrr is a smart, human-like receptionist for small businesses. Emitrr allows business owners to focus on their business growth and not worry about missing customer calls. Emitrr takes care of customer queries such as booking appointments, quotes and FAQs. Integrates with your EHR/CRM to provide real-time conversion metrics, reduced screen pop, and more. Web chat allows you to convert customers and keeps the conversation going on text. This means that your patients don't have to wait for the web. Small businesses often spend a lot on website building, advertising, SEO, and other marketing strategies. Small businesses also work hard to get these customers to their website. However, more than 25% of these web visitors never convert. Customers are not tied to live chats on the internet. Convert customers even if they leave the web.

Mend is an enterprise-grade patient engagement and integrated telehealth solution designed to help healthcare organizations profitably scale their practice and care for more patients. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and is 100% HIPAA compliant. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.

QliqCHAT Secure Texting is a real-time, secure, HIPAA-compliant healthcare communication platform that connects every care team member and facilitates effective, patient-focused collaboration. Securely bridge the communication and collaboration gap between doctors, nurses, patients, and caregivers. QliqSOFT is the developer of multimodal healthcare communication and automation platforms that harmonize people and technology across physical and online points of care. The intuitive, customizable platform streamlines administrative processes and enhances patient engagement by incorporating seamless EHR integration, conversational artificial intelligence (AI), and translation services. For more than a decade, QliqSOFT has helped healthcare organizations facilitate HIPAA-compliant, real-time communication exchange among healthcare practitioners and patients while automating routine clinical processes that bring immediate relief to overburdened employees while changing the way they work. QliqSOFT solutions assist over 1,000 healthcare organizations in realizing qualitative returns on their investment.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

HealthArc is a one stop solution for Health Providers and Payers, as well as Employers, for remote patient monitoring (RPM), chronic care management (CCM), or other TeleMedicine needs. Health Providers can provide the comfort and support that patients and clinicians need by using our Healtharc Platform and FDA-approved medical devices (wireless or cellular), in-built voice call and chat capabilities on HIPAA compliant infrastructure. HealthArc is constantly looking for ways to improve the services we offer to hospitals, health systems and payers. Wireless blood pressure cuffs, weighting and pulse oximeters, blood glucose meters and Spirometers are all available. We offer high-quality, affordable FDA approved Bluetooth medical devices.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.

Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.

Our cutting-edge contactless care management and engagement platform equips your patients with their digital health key™, granting them easy access to healthcare services right at their fingertips. MyCarePlan offers patients straightforward access to necessary care, while care management features are seamlessly integrated into your electronic health records. The innovative tools from Qure4u empower numerous healthcare organizations nationwide to implement socially distanced workflows, ensuring safe care and interactions. We cover all aspects of how healthcare providers can engage with patients digitally and remotely in real-time, all while reducing the overall costs associated with healthcare delivery. Central to Qure4u’s virtual care advancements is the commitment to enhancing convenience and accessibility through solutions that are tailored to various elements of the virtual care ecosystem. Ultimately, our mission is to transform patient engagement and streamline the healthcare process for everyone involved.

Established in Chicago, Illinois, PatientIQ provides a platform for healthcare providers, medical device manufacturers, life sciences companies, and payers to enhance their practices through data-driven medicine. It is recognized as the largest collaborative platform for healthcare professionals aimed at improving patient outcomes. By equipping healthcare providers with cutting-edge technology, PatientIQ fosters a culture of data-driven medical practice. In the competitive landscape of the U.S. healthcare market, all parties involved face mounting pressure to demonstrate their value effectively. A key factor in determining "value" lies in the objective measurement of patient outcomes. However, quantifying these outcomes presents challenges that are costly, complex, and fraught with technological obstacles. Despite these difficulties, outcomes represent the most significant currency in the future of value-based healthcare. Thus, a clear and reliable solution to systematically measure, analyze, and benchmark outcomes among various stakeholders presents a significant opportunity for growth in the digital health sector. As the industry evolves, the need for such innovative solutions will only become more pronounced.